TEMPSERV PTE. LTD.
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- TEMPSERV PTE. LTD.Singapore·
- Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
- Entry level vacancies are available.
- TEMPSERV PTE. LTD.Singapore·
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- Single point of contact with customers/users, resolver groups, third party service…
- TEMPSERV PTE. LTD.Singapore·
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- What You’ll Be Doing:
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- TEMPSERV PTE. LTD.Singapore·
- Proceeds development according to implement plan.
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- Support in process improvements, customer returns, cycle time reduction and scrap reduction initiatives.
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- TEMPSERV PTE. LTD.Singapore·
- To set up credit line, review and analyze financial status of customers and manage credit control in accordance with our company’s requirements.
- TEMPSERV PTE. LTD.Singapore·
- Study and evaluate new method and materials to improve current process and manufacturing capability.
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- TEMPSERV PTE. LTD.Singapore·
- Monitor enterprise IT networks, server systems and commercial clouds.
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- TEMPSERV PTE. LTD.Singapore·
- Manage & attend to specific customers to achieve company sales budget.
- Account management for assigned customers.
- Attend to all customer enquiries.
- TEMPSERV PTE. LTD.Singapore·
- Providing support to Purchasing Manager.
- To liaise with vendors for obtaining, evaluating and negotiating pricing and comparison.
- Any other duties as assigned.
Job Post Details
Helpdesk Support Engineer (Entry Level) / 5 days / Novena - job post
Singapore
$2,800 - $3,500 a month - Full-time, Contract
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Job details
Pay
- $2,800 - $3,500 a month
Job type
- Contract
- Full-time
Location
Singapore
Full job description
- Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Provide operating guidance, training and troubleshooting documents to internal and external parties.
- Ensure the delivery of support in accordance to project’s SLA (Service Level Agreement)
- Gathering of logs/information requested from L2 and L3 for ticket resolution
- Assist in generation of various reports and other admin work
- To be able to attend to user on-site when required.
Requirements:
- Diploma in Computer Science / Engineering/ Information Technology or equivalent
- Preferably of 1 year of working experience as helpdesk agent, experienced in fronting customers
- General knowledge of Windows10, Printers, Network with prior experience in applications support, Usage of prior ITSM like ManagedEngine and ServiceNow is a plus
- Entry level vacancies are available
- 5 days work week from 0800 to 1730
Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg
Tempserv Pte Ltd
License No: 06C3745
Attention: Wee Wan Qi / EA Personnel No: R22109446
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