Common Responsibilities and Expectations of Managers

By Indeed Editorial Team

Published 27 September 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

When both parties agree on fair expectations, workplace relationships have the best chance of flourishing. When you start a new job, you may spend some time learning what your new manager expects of you. You may also expect them to meet certain expectations, such as providing mentorship or answering your questions. In this article, we discuss the five key responsibilities of a manager, list the leadership expectations of managers and explore the common expectations you may have for your supervisor or manager.

What are the leadership expectations of managers?

In many workplaces, professionals have certain leadership expectations for managers. If you're a manager or pursuing a managing role, you might have personal expectations to provide you with a sense of pride and achievement in your profession.

In addition to the expectations you create for yourself as a manager, the people you supervise may have expectations of you. Employees frequently want their managers to be personable, professional and forthcoming. Managers may face situations in which they may address concerns with employees, but they typically try to handle these situations professionally and constructively.

Related: 10 Types of Leadership Styles

What are the 5 key responsibilities of a manager?

Managers are often in charge of organising, leading and supervising the activities of a business department. Managers often lead employee teams to achieve their shared organisational goals while increasing the performance of their division, department or organisation. They typically perform less day-to-day labour to manage larger-picture components of a firm. Discussed below are the key responsibilities of a manager:

1. Leadership

One of the most important duties of a manager is to offer leadership to the employees under their supervision. Leadership may be a difficult undertaking and various leaders have different leadership styles. Being a successful leader requires balance, setting a great example while offering empathetic leadership. When a manager's staff understands the duties they're expected to complete, they have the tools they require to execute their job successfully. Managers are also in charge of delegating duties. Managers rely on understanding their team's strengths to choose who to allocate each work for the team to succeed.

Related: Leadership Skills: Definitions and Examples

2. Goal-setting responsibilities

Managers are frequently in charge of departments or teams and are in charge of creating goals that fit with the organisation's objectives. Managers can combine their knowledge in their field with the business goals of working in a senior position. They may create and implement practical tactics to assist their team in meeting these objectives. A manager's goal-setting tasks include reevaluating their objectives and tactics as needed. They could look for innovative strategies to prevent what isn't functioning and guarantee staff work as efficiently as feasible.

3. Training and development

Managers are frequently in charge of the training and development of new and existing workers. If managers don't actively give training to staff, they would most likely transfer the responsibility to another team member. Managers are also usually in charge of teaching their staff on new processes and procedures that the organisation introduces. An effective manager would stay involved during the training and be personable so that employees could ask questions to help them understand.

Managers may seek chances to give training to employees during their tenure at the firm. Managers encourage people to broaden their abilities by introducing new challenges and tasks, and they give the necessary advice. Excellent managers may focus on encouraging and providing constructive feedback to their staff to help them enhance their abilities. Managers that work closely with their workers are more aware of areas where employees may improve or require further knowledge and training.

Related: The Importance of Training Employees (With 11 Benefits)

4. Administrative tasks

Managers often perform administrative activities as part of their responsibilities for supervising teams and divisions of an organisation. To oversee plans, duties, documents and other requirements, administration labour is necessary for any sector and organisation. These duties differ based on the job. To handle these diverse duties, managers are often self-motivated and proactive. Managers can transfer duties and obligations to other skilled personnel as a leader. They typically know how to perform these activities to supervise operations and guarantee that others do them properly.

5. Team and individual organisation

Managers are accountable for simplifying and organising activities and procedures in any way that they can. This lowers the possibility of mistakes in procedures and simplifies work for all employees in an organisation. It also assists managers and leadership teams in identifying process flaws and vulnerabilities so that managers may make changes to improve efficiency.

What are the common expectations that employees have for a manager?

Understanding your manager and their expectations may be challenging, especially if you're starting your first job or transitioning into a new business culture. Staff may look to their managers to create an atmosphere in which they may succeed, and managers are typically able to satisfy certain standards to do so. While certain teams may be able to expect more from their managers than others, the following are some general guidelines for how your manager may treat you at work:


Managers often communicate properly with their team about project objectives and plans. Employees can expect their managers to offer clear instructions so that they may understand assignments correctly. For instance, you may expect your manager to be able to answer and respond to any work-related queries.

Related: 4 Types of Communication


Interpersonal civility and respect are essential job expectations for managers. You can expect your manager to listen to your thoughts and concerns with professional regard and attention. You may also expect them to be professional when communicating, which can show respect for others.


When an employee is having difficulty, one of the most important tasks of a manager is to step in and give assistance. Good managers can see indications of stress in their staff and discuss solutions to assist them in accomplishing their objectives. While you may not expect your manager to perform your work for you, you can rely on them to link you with useful resources and assist you in developing an improvement plan if you're having difficulty.


Feedback and mentorship are critical components of a positive manager-employee relationship. You may not be able to understand your own performance levels until a manager provides you with feedback and shares strategies for maximising your success. Constructive feedback ensures that both managers and employees are aware of how the firm measures employee progress. You can expect both structured feedback regularly in the shape of performance evaluations and continuous informal feedback when you ask for their opinion on your job.


Effective managers recognise that individuals may make mistakes or have different opinions A good manager can address disagreements with their staff with compassion. If you're having a genuine problem at work, you may expect a certain degree of understanding from your boss. For example, if you make a genuine mistake, your manager may listen to your concerns and help you create a plan for the future.


As a team member, you may look to your manager for inspiration, vision and leadership. Employees may want their managers to bring the team together around a shared objective and to find ways to make each employee feel involved in their work. When it comes to business problems, you can count on your manager to make choices on behalf of the team and to keep a positive attitude.


Employees may want their managers to be truthful, trustworthy and open about business transactions. Effective managers communicate openly with their staff about corporate issues and expectations to foster a healthy work environment. They respond honestly to queries from employees and share critical information with their team regularly.


Your manager typically wants you to be accountable for your own activities, and you can expect the same from them. Effective managers accept responsibility not only for their own actions but also for the overall performance of their team. They consider how their management methods affected their team's success or failure and actively seek ways to improve.


Managers can acknowledge and appreciate employee accomplishments and conduct. Managers can demonstrate appreciation through celebrations, rewards, incentives or simple verbal comments, depending on the business. A minimum degree of acknowledgement demonstrates that your management values your work and recognises your contributions to their team. This can vary depending on your work culture, but you can expect some recognition for your achievements.

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