The Importance of Training Employees (With 11 Benefits)

By Indeed Editorial Team

Published 16 August 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Training is one of the most effective strategies to improve knowledge and abilities in the workplace. Providing staff with appropriate and regular training may assist organisations in boosting productivity and increasing performance outcomes. In this article, we discuss the importance of training employees, the different types of training available as well as the tangible benefits of training.

What is the importance of training employees?

Employee training is essential as it allows each individual to expand their knowledge base and enhance their job abilities, allowing them to be more productive in the workplace. Regardless of the expense of staff training, the return on investment is enormous if done consistently. Outlined below are some reasons behind the importance of training employees:

Enhance knowledge and abilities

Employee training programmes assist employees in enhancing their knowledge and abilities in order to keep up with industry developments. These enhancements usually translate into higher employee productivity, which would boost the productiveness and profitability of the organisations. Employees may learn various disciplines in their training encompassing work ethics, human relations and safety.

Meet the suggestions of performance evaluations

An organisation typically conducts performance appraisals monthly, quarterly semi-annually or annually. When the results of the employee performance assessments indicate a need for development in a specific area, training programmes can be specially developed to meet this demand. As a result, training can tackle an identified issue and act as a tangible solution.

Train employees to take on more responsibilities

Training programmes may also aid in the preparation of workers who are advancing in their careers and taking on greater responsibility within a company. These programmes may assist them in learning the skills necessary to operate effectively in their new roles. For instance, some employees looking to advance to a managerial position may benefit from a workshop in leadership.

Demonstrate to employees that they're appreciated

Putting in place training programmes in the workplace may make employees feel that the organisation values them. By constantly teaching new skills and talents to your employees, they can not only become better employees, but they may also feel like more productive members of the organisation. This may boost their morale as well as their talents on the job.

Put a new performance management system to the test

Employee training programmes enable the firm to assess the efficiency and efficacy of a new performance management system. This allows the human resource department to set more explicit performance objectives. Using these techniques to train your staff may stress the importance of reaching goals and assist employees in comprehending what is expected of them.

Help to enhance information technology and computer abilities

Employees can benefit from training programmes that teach them specialised computer skills and information technology subjects, such as how to utilise software systems. Companies may educate their staff to generate graphs and spreadsheets, update data in databases and comprehend network configurations. Doing so may give them a more complete grasp of computers and enhance workplace productivity.

Categories of training and development for employees

Outlined below are the several types of training that employees can get in or out of the workplace:

Management training

When employees are promoted to managerial or senior-level roles in a company, they may undertake varying degrees of management training. This sort of training is intended to prepare employees to take on additional responsibilities in the workplace. The content of management training varies depending on the industry.

Sales training

Employees, especially those in the sales and marketing industries, may be required to go through sales training to sharpen their skills in selling and marketing a company's products and services. Sales training usually entails the personal development of abilities and tactics linked to developing and exploring prospective sales opportunities, as well as completing sales. Those who undergo sales training are expected to have stronger communication skills, better time management and more robust presentation skills.

On-the-job training

When a person commences working for an organisation, they may be given on-the-job training to assist them to understand what's expected of them as well as the job skills required for their role. This type of training occurs at the workplace. It usually involves a mix of observing existing employees as well as hands-on experience on the utilisation of specialised software or equipment.

Mentoring scheme

Employees may work under a more experienced manager or supervisor to learn more about their profession and obtain preliminary experience to work in an organisation. A mentoring scheme is particularly beneficial for entry-level employees. Mentees may learn useful advice and gain insider insights on job advancement and leadership management abilities.

In-house training

A majority of organisations provide various degrees of in-house training to their employees. The first alternative is to have experienced people of your business serve as facilitators. The second alternative is to bring in an external trainer to assist in teaching certain skills or abilities to employees or managers.

Personal research

Employees might also devote their personal time and resources to research in order to specialise in a certain area of interest. There are various excellent reference materials available online to refer to. Employees can listen to academic podcasts, read books and periodicals as well as look at journals to refine their research.

11 benefits of training employees

Employers reap several benefits from establishing training programmes for their staff, especially when these programmes are carried out diligently and consistently. Discussed below are a couple of potential benefits of training employees:

1. Enhanced productivity and performance outputs

Employees who get training increase their skills and understanding of their work scope. These employees also gain more confidence in their talents. This may boost their performance and allow them to function more efficiently and effectively.

2. Work process uniformity

If employees undergo training in the workplace, the work process across the workforce would be more standardised. As a result of their exposure to comparable training, employees can adopt and follow similar processes. This may ease the monitoring and reviewing process conducted by the organisations.

3. Reduced wastage

Employees that have been taught and trained properly can make better, safer and more cost-effective use of the company's resources, tools and machinery. That said, organisations can expect fewer accidents and equipment impairment. Combined, all these results can lead to less wastage.

4. Minimal supervision

As employees become more competent and empowered in their talents and abilities, the need for supervision declines. Even though employee training can't completely eliminate direct supervision, it can considerably minimise the requirement for excessive supervision in the workplace. This allows employees to be more responsible and accountable for their actions.

5. Internal promotion

With an abundant pool of competent and trained employees, organisations may not go into the labour market to source new talents. They can look inside and choose potential employees to be promoted once they've been taught a set of new abilities necessitated by the new role. Internal promotion can demonstrate that excellent work and loyalty are acknowledged and appreciated.

6. Enhanced organisational structure

A proper training programme reinforces the structure within the organisation. When an organisation enforces a well-organised training system for its employees, employees are able to learn in a uniform and methodical manner. It also inhibits employees from learning via trial and error, which can be costly.

7. Improved morale

Employees who participate in training programmes tend to feel a stronger sense of belonging and that they're a valuable part of a conducive work environment where they're acknowledged. This often results in boosted morale and higher self-confidence for the employees. With this mindset, employee turnover rates can remain low.

8. Enhanced understanding of organisational policies and objectives

An excellent training programme can assist employees in becoming more aware and familiarising themselves with the ethics, values, policies and goals of the firm they're in. Thorough knowledge of the organisation's vision, mission and values play a major role in determining whether the employee can easily assimilate into the organisational culture. Employees with a higher sense of belonging to their workplace are often more motivated and loyal.

9. Increased client satisfaction

When employees participate in continuous training, it enhances their job abilities and allows them to perform more efficiently and professionally. Clients often notice the difference in service quality and delivery. This improvement can enhance the organisation's perceived impression and reputation.

10. Improved working conditions

Employees may operate more successfully on the job if they receive consistent training. When they perform well in their job, they tend to radiate more positivity and enthusiasm. This helps create a working environment that encourages all employees to feel appreciated and accepted.

11. New and improved technologies

With the rapidly-increasing shift in technology across all sectors and industries, presenting new approaches in sophisticated technology to employees is becoming increasingly important. Training helps sustain employees' skill relevance. It also assists in their personal growth and development.

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