Types of IT Engineer Skills (With Definition and Work Roles)

By Indeed Editorial Team

Updated 9 December 2022

Published 8 May 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

IT engineer positions might currently be in high demand as people and organisations embrace better technology. Through this role, they can design and implement new systems for clients. Understanding the skills of an IT engineer can help you develop the right abilities to succeed in your career. In this article, we define the role of an IT engineer, discuss what are their skills, review what an IT engineer does and highlight what are the steps to improve these skills.

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IT engineer skills

Here are some important IT engineer skills you may develop and show prospective employers to help you find an IT engineer role:

Problem-solving skills

A great IT engineer can solve various information technology problems. They can also analyse issues systematically and find a solution for them. This skill can help you obtain a position with more responsibilities and better compensation.

Communication skills

Communicating well with both technical and non-technical people is important. Having good communication skills can help operations run seamlessly and prevent issues such as information clarity. An IT engineer may require both written, spoken and visual communication skills to do so.

Analytical skills

Analytical skills can be a significant asset to an IT engineer. It can help you understand the underlying cause of a problem accurately and efficiently. Analytical skills can also help you find the best way to solve them.

Time management skills

Time management skills can be an essential quality for an IT engineer. The skill can help you organise yourself to meet deadlines on various tasks. You can also portray good time management by being punctual at your meetings with colleagues, clients or employers.

Teamwork skills

Teamwork can be another valuable skill for an IT engineer. You can apply the skill when working in a team environment that may require coordination between everyone. Teamwork is essential in getting the job done correctly.

Related: What Is Teamwork? (Plus Skills and Examples of Teamwork)

Critical thinking skills

Critical thinking skills can help IT engineers find the answer to various IT-related issues. The skill can help you make the right decision, even when no logical solution seems to be available. IT engineers can also apply critical thinking when working under pressure, for example, with tight deadlines.

Creativity skills

Creativity focuses on innovative and unique ways to execute various tasks. An IT engineer can also apply creative thinking skills when facing complex problems. They may use such creative skills in multiple instances in their career, such as when designing new systems.


Resourcefulness is a skill where individuals can use what's available to achieve their goals and solve various problems. The skill promotes efficiency in using resources and completing tasks. An IT engineer can contribute much better in their role by being quick and smart about their work.

What is an IT engineer?

Upon understanding the skills needed for the role, you can view an IT engineer as a professional who possesses technical skills to maintain and monitor computer networks within an organisation. IT stands for information technology. The engineer may have specialised training in hardware and software, such as operating systems and networks. Some employers may also require the IT engineer to have extensive security and system networking knowledge. The IT engineer typically knows what are the most recent technological advancements and how to utilise them. This includes keeping the company's computers up to date with operating system upgrades and patches.

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What does an IT engineer do?

The following details the tasks that an IT engineer typically performs:

Fixing the computer hardware

An IT engineer may instal new computers and firewalls or update software and other IT security systems in a corporation's data centre. Reassigning network cables can also be part of an IT engineer's role. They may configure a server, change the operating system, add memory or hard disk space and update software to ensure it remains secure.

Upgrading computer software

The engineer may also upgrade computer software to ensure that the computer runs at optimum speeds. To achieve this, they may use an analytics program or the help of outside software developers. An IT engineer may upgrade a company's data centre when they feel that new computer hardware or software may benefit them. They may instal several new computers in cubicles to work more efficiently in this capacity. The engineer may rearrange older computer systems to maximise floor space and improve employee efficiency, too.

Installing and configuring a computer network

IT engineers may instal and configure computer networking equipment for employees or customers. They can do this to send and receive data information more quickly. The engineer may also connect a new server to the company's computer system to become an integral part of the network.

Related: How to Become a Network Engineer

Installing web servers

A website can host millions of individual pages on a web server. An IT engineer installs the hardware and software on this server to ensure that it communicates with other internet servers. The engineer may also configure security measures, such as firewalls, to prevent any breach of personal information or sensitive material on the site's content.

Ensuring the computer network is safe

This entails monitoring the network for viruses, spyware, computer hackers and other cyber threats. It can also include following up on reports of security breaches, investigating them and advising management on preventing further incidents. The IT engineer may document how a breach happens and what they can do to prevent it from happening again. This information can later reach other IT engineers within the business.

Backing up a computer system

An IT engineer can back up data in a computer system to preserve it if lost, stolen or malfunctioned. Loss of data to viruses or hackers can compromise the employer's and customers' data. The engineer may also make the computer system's servers more secure by encrypting its contents to prevent a security breach.

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How to improve your skills as an IT engineer

The following are the steps you can take to improve your skills as an IT engineer:

1. Utilise online resources to improve your skills

Using resources online may help you improve IT engineering skills because they can provide an opportunity to learn and practise. Examples of these resources are apps, websites or online courses. Consider looking at different websites owned by other companies so that it's easy for you to pick the best one for you. Using online resources can help you learn and improve your day-to-day skills.

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2. Enrol in technical classes

IT engineers sometimes require practice beyond theoretical training to improve their skill sets. They can develop solutions based on real-world problems they encounter. An IT engineer can master the basics of software development by enrolling in a couple of technical classes and learning the fundamentals. These classes are the most critical aspect of success within this profession. The best way to get this opportunity is to find an online institution that teaches IT skills and classes. You can also attend career fairs and events, where you may contact companies that have specific needs, such as software development companies.

3. Learn more about the computer parts

To become an IT engineer, you can learn more about computer parts. Understanding each component and working together allows you to make the entire computer function when needed. You can try different hardware solutions when troubleshooting problems or creating new systems with this knowledge. You may find websites to help you learn and research more about computer parts too. These are excellent sources for troubleshooting solutions or choosing hardware best suited for your needs. You can also interact with other IT engineers through forums to answer your computer and computer parts questions.

4. Stay updated with the latest technology

You can keep up with the latest information and communication technology (ICT) industry developments in today's world. To do so, you may join forums and discuss topics related to IT engineering, so you can get the answers to your questions. Many IT engineers may prefer answering their questions through these means because it helps them develop their expertise. Online forums can also provide an excellent opportunity for networking, since you meet other people in the IT field, like yourself.

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5. Educate yourself on programming languages

It can help you as an IT engineer to know more about programming languages to create programs for clients, companies and organisations when needed. You may also use these languages to write your custom programs to solve problems encountered in a company. You can learn about the different programming languages on the internet and use them to write a program for yourself too.

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