Verbal Communication Examples (With Benefits and Tips)
Updated 1 September 2023
When you use spoken words to transmit information to another person, you're engaging in verbal communication. Developing good communication skills may guarantee that you're communicating effectively with others and following basic workplace etiquette. Verbal communication abilities may also boost your confidence in activities such as client conversations, public speaking and presentations. In this article, we define verbal communication abilities, provide several verbal communication examples and discuss how you can improve your verbal communication abilities to thrive professionally.
Related: 4 Types of Communication
Verbal communication examples in the workplace
It's critical to follow best practices for verbal communication in professional contexts to communicate ideas and information. Effective verbal communication is also essential for creating a strong business culture. To learn more about verbal communication examples in the workplace, here are frequent business scenarios when good verbal communication is necessary:
Saying hello: You may utilise verbal communication to greet everyone in the company, such as your coworkers or your boss.
Asking for time off: You may use verbal communication to ask your boss for time off work by scheduling a meeting and speaking with them directly.
Training a new team member: Verbal communication is crucial for training a new team member to welcome them to the office, introduce them to everyone and teach them about office procedures and processes.
Presenting an idea: You may apply verbal communication to offer fresh ideas to your colleagues, supervisors and clients in one-on-one meetings or more public presentations.
Soliciting help: When requesting help with an assignment or a project, you can utilise verbal communication by chatting with a supervisor who you think can delegate work for you or colleagues who can help.
Checking in with consumers or clients: You may employ verbal communication to interact and communicate with your consumers or clients to verify you're serving their demands successfully.
What are verbal communication skills?
Verbal communication abilities pertain to the way you transmit a message through talking. This can include speaking complete phrases or producing noises like gasps or sighs. The fundamental objective of excellent verbal communication skills is to utilise language to express information clearly to others. Interpersonal communication and public speaking are the two most common contexts in which verbal communication abilities are necessary. Interpersonal communication includes people interacting directly with one another, whereas public speaking involves one person delivering information to numerous people.
How to improve your verbal communication skills
Discussed below are some tips to enhance your verbal communication skills:
1. Think about your message
Decide what you want to say in your next conversation or presentation. This may entail brainstorming or writing a list of your thoughts ahead of time to review all the information you have and decide which elements to share with others. By evaluating the information you intend to offer to someone else before you speak, you may ensure that you stay focused on the issue at hand and identify any portions of the message that may need more clarification.
For example, if you wish to request a week off to attend your cousin's wedding, you may emphasise the cause of your absence. This can show the recipient that your reason for missing work is important to you. The framing of your message plays a major role in determining the effectiveness of your communication.
2. Recognise your target audience
Determine who you're conversing with and consider their point of view. If you're preparing for a presentation, you may conduct research on audience members you may not have met. Consider your audience while choosing a tone, gestures and other characteristics of verbal communication that can improve the discussion or presentation. For instance, it may be okay to adopt a friendly tone with a coworker you've known for a long time, as opposed to a new customer or your manager. When speaking with a manager or client, you may use a more formal or professional tone.
3. Prepare what you're going to say
Plan what you want to say. This may entail creating an outline or a rough screenplay for your presentation or discussion and incorporating any significant talking points you believe are critical to delivering your message. The strategy can also take into consideration any audience information since you're likely to employ a varied tone and language with various members of the office or with clients, even while addressing the same issue. Preparing exactly what you want to say ahead of time can help you recall what you want to say and stay on topic.
4. Note your nonverbal communication
While speaking, it's important that you're aware of any nonverbal signs that you may be displaying. Eye contact, posture and facial expressions are examples of such activities. Maintaining awareness of your nonverbal communication ensures that the message sent via your movements or body language corresponds to the one conveyed through your words. For instance, if you're making a presentation on a happy topic, you may actively choose opportune occasions to grin, which can assist in expressing enjoyment and link it with your message.
5. Talk and communicate clearly
Before you begin, consider how you want to speak. It's important to adjust your breathing to keep it steady while you speak and evaluate your intonation. Speaking clearly may help others understand you better and guarantee your audience hears the things you say. One of the most crucial parts of speaking effectively is matching your tone to your audience, context and message. If you're presenting a complicated issue to a large group of people, you might talk more slowly and loudly than in a one-on-one encounter.
6. Be ready to listen actively to respond appropriately
When you're sending a verbal message, know when to stop speaking and when to prepare to listen when the other person is communicating with you. Active listening ensures that the sender and receiver are exchanging messages and feedback on an equal footing. Choose an opportune moment in your presentation to pause your speech and encourage the audience to comment or ask questions. As you progress, you may also work on your active listening skills so that you can answer inquiries and respond to comments in a calm and productive manner.
7. Be aware of your tone
The tone is important in verbal communication, and how you utilise it may influence how your audience interacts with you. A pleasant and warm tone combined with a grin creates a favourable impression. Meanwhile, speaking in a flat or monotonous tone might give the impression that you are indifferent, which can turn off an audience. Also, experiment with unfamiliar tones and inflexions to accentuate key ideas. This approach is a simple way to draw your audience's attention.
You can also utilise the verbal modelling approach, which involves attempting to mimic the tone of another individual. For instance, during a discussion, talk gently when they speak softly and attempt to match their enthusiastic energy. People are more likely to pay more attention to voices that sound similar to their own, making this an effective technique of enhancing.
8. Be aware of your body language
Despite being a nonverbal mode of communication, your body language may influence how you transmit messages. When you use calm body language, such as not crossing your arms or straightening your body, you express confidence and authority, which makes others want to listen to you. This kind of open body language also helps you look more receptive to receiving messages, which makes others feel more at ease speaking to you.
Keeping eye contact and maintaining good posture are two more methods to express confidence through body language. You may also utilise gestures or facial expressions to highlight points and capture the attention or focus of your audience. Avoid using too many motions as they may be distracting.
9. Be an active listener
Listening is just as important as speaking during a discussion since it shows a real interest in the other person and ensures you grasp their requirements. Consequently, it may be easier for you to establish rapport and relationships. Give the other person your full attention to ensure that you hear not only the words they say but also the message they wish to express. When the other person feels heard, they're more likely to reciprocate and listen to what you've got to say.
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