A Complete Guide to Common Examples of Skills in IT

By Indeed Editorial Team

Published 20 April 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

The discipline of information technology (IT) provides excellent long-term career opportunities and employment growth. While an IT profession necessitates a considerable degree of teachable technical abilities, it also necessitates numerous soft talents that you may already have. If you're interested in working in IT, understanding what skills you require for securing a job might help you prepare better for the role. In this article, we discuss some of the most common examples of IT skills that employers look for in aspiring IT professionals.

Examples of IT skills

There are many examples of skills in IT, including a wide range of technical and programming expertise and vital soft and interpersonal skills that can help you engage with your colleagues. If you're interested in working in the IT industry, consider developing the following technical and soft skills:

Technical skills

In the IT business, these hard abilities are widespread. It's important that you make a list of the information and abilities you already have and the areas where you may gain more understanding through training, certification or hands-on experience. Below are some examples of hard skills in IT:

Writing for technical audiences

The ability to explain complex instructions and concepts in a simple manner can be beneficial in the IT industry. Many IT occupations include textual communication to explain complex technological procedures and systems. You may communicate with clients, manufacturers or other office personnel and interpret difficult information in simple words. Depending on the work, you may also work on technical documentation, site material or press releases.

Social media administration and management

Understanding how social media sites function may provide you with a useful skill set that companies may value. Many organisations value the capacity to assist them with their content management system, search engine optimisation and site analytics. Each social media platform provides analytics, allowing you to see how well your posts and advertisements are performing. It's often beneficial to take this data and turn it into a visual, such as an infographic or graph. You may then present your findings to your colleagues and explore methods to enhance your approach.

Understanding of the operating system

Understanding how to work with multiple operating systems is a critical IT ability. While a company may only use one operating system, being proficient in various system software might boost your attractiveness to employers who may wish to move to a new system in the future. It's also essential that you comprehend how operations systems work with other components, like hardware and other software apps.


The ability to write code is one of the most prevalent and fundamental skill sets that a company expects from an IT employee. Most IT occupations include programming, software development and web development. It's also advantageous to have coding abilities in many languages, such as Java, C++, Ruby and Python. To finish software development projects and handle quality assurance, it's critical to understand the fundamentals of coding.

Related: How to Learn Coding Online: Benefits, Tips and Guidelines

Hardware installation

Hardware deployment generally includes packing, unpacking and configuring technical equipment. Understanding how to disassemble and reassemble sophisticated technology is a crucial talent for any IT employee. These skills are generally useful in a hardware support role in the IT industry.

Database administration

A database is a piece of software that stores and organises data. It's necessary to understand the fundamentals of data input and database use if you want to work in IT. Database management requires attention to detail and accuracy. It's also usually necessary to understand and use Standard Query Language (SQL).

Configuration of networks

Networking expertise is another prevalent skill set that professionals require for most employment. You may become a network administrator if you know more about networks and have a specific interest in them. Administrators are in charge of configuring and managing networks, which typically requires the knowledge of IP configuration, wireless routers coding and cloud services.

Soft skills

While the IT industry is technologically oriented, soft skills are also vital. Consider your level of expertise in these soft skills and areas where you may develop:

Analytical skills

IT occupations require a significant bit of analytical ability. This may enable you to anticipate problems and analyse data to extract critical information, such as the identification of key performance indicators from the data. Analytical abilities may also allow you to review the pattern of trends over time.


Employers recruit people who have excellent organising abilities since it can show that they know how to complete their tasks efficiently and on time. A well-organised workstation and computer may allow you to be more effective and productive. Because IT professions sometimes demand a lot of multitasking, keeping your workspace clean and organised can help you remain on track with everyday responsibilities.

Every day at work brings new problems that may put your time management skills to the test. If you're well-organised, you may be able to demonstrate your capacity and establish yourself as a productive employee, which might help in your career advancement. Assessing the length of a project, prioritising activities and adhering to deadlines demonstrates that you're methodical and skilful at time management.


The IT industry generally requires good communication skills. To assist supervisors and coworkers with technical concerns, you may speak with them and you may work as part of an IT security team or as a developer. Written and verbal communication, particularly in the form of emails or over-the-phone instructions, are examples of communication. It's critical to actively listen, absorb and provide digestible feedback on complicated issues.

Related: What Is Nonverbal Communication (With Benefits and Types)


Creativity is an important skill for IT employment since it generally leads to innovative ideas and solutions. Employers frequently request that their teams supply them with a list of recommendations or remedies to an issue that the organisation is experiencing. You might come up with a fresh concept to enhance a procedure or discover a creative solution to a technology problem.

IT professionals with strong creative skills can contribute to the discussion in a variety of ways. In fact, their abilities may be quite beneficial in putting the winning ideas into action. The firm may also assign you the responsibility of determining how to use technology to help the firm grow.

Related: Conceptual Thinking: Definition, How to Use It and Examples

Problem-solving abilities

One of the primary responsibilities of an IT professional is issue resolution. Aside from projects, you may receive daily emails or phone calls to assist people in resolving their technical issues. If you prefer troubleshooting software or operating system problems or troubleshooting equipment that won't start, developing your problem-solving skills can be beneficial for you.

Project administration

IT employees frequently work on many projects at the same time. As an IT professional, you can expect to handle a variety of duties. You may devise a strategy to achieve certain objectives and work through project failures with teammates. Being able to successfully manage your workload can demonstrate your capacity to multitask in a way that allows you to meet deadlines, achieve goals and address challenges.


Most of the workforce requires some amount of tenacity to be successful at their jobs. Some IT projects may require greater thinking and effort. If you have a challenging assignment, perseverance in completing it can demonstrate your work ethic. To stay updated with the growth of technology, you may also commit to learning and developing as a professional.


Knowing how to use your resources is a necessary skill in IT. You may frequently receive enquiries that you may be unable to answer, but you're aware of how to obtain an answer. In such cases, using the right resources to derive a solution can be helpful in displaying your resourcefulness at work.


During your IT career, you may manage a team on a project and demonstrate remarkable leadership abilities. Leadership abilities are those that you utilise to organise other people to achieve a common objective. These skills are essential to persuade people to execute a sequence of tasks, frequently according to a timetable. Leadership frequently combines a variety of personality qualities and communication skills that are beneficial for everyone to develop and practise over time. It would be greatly beneficial to understand how to effectively delegate tasks, set goals and resolve conflicts.

Related: What Is Interpersonal Communication and Why Is It Important?


The IT industry generally requires day-to-day adaptability. For instance, you may frequently encounter last-minute adjustments or setbacks in projects that require rapid attention. You can benefit much from adaptability and fast thinking.

Related: IT Technician Skills to Help You Achieve Career Success

Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.

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