38 Beauty Therapist Interview Questions (With Sample Answers)

By Indeed Editorial Team

Published 14 September 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Beauty therapists are professionals who perform a range of body and face treatments for their customers. They may work in beauty salons, aesthetic clinics or spas. If you're seeking a career as a beauty therapist, learning how to prepare for interview questions may help you succeed in your job search. In this article, we outline a list of interview questions for aspiring beauty therapists, explain how to respond to them and provide sample answers for your reference.

Related: Interview Question: 'Why Do You Want to Be a Stylist?'

10 general beauty therapist interview questions

Hiring managers may ask general beauty therapist interview questions to uncover your background and gather some information about you. When responding to these questions, it may be a good idea to keep your answers positive and highlight the reasons you're an ideal candidate for the position. Here are some general questions you can expect:

  1. Can you tell me about yourself?

  2. What made you decide to become a beauty therapist?

  3. What do you like and dislike about this job?

  4. How did you hear about this position?

  5. What are your strengths and weaknesses?

  6. Tell us about your hobbies and interests.

  7. How would your colleagues describe you?

  8. Why are you leaving your current job?

  9. When can you start?

  10. What are your salary expectations?

Related: What Does a Beauty Therapist Do? (Plus Skills and Salary)

10 questions about experience and background

Interviewers may ask questions about your experience and background, so they can assess if you have the skills and experience to meet the demands of this job. When answering these questions, describe your job knowledge and soft skills that can help you succeed in the role. Here are some questions that you may encounter regarding your experience and background:

  1. What duties have you performed as a beauty therapist?

  2. Can you tell us about your training and qualifications?

  3. Describe the most challenging beauty treatment you had to perform.

  4. What are your most significant skills?

  5. Do you have experience using high-end therapy equipment?

  6. Tell us about your most important work achievement.

  7. How do you handle a heavy workload?

  8. What areas do you plan to develop yourself to perform this job successfully?

  9. How can you help us grow our business?

  10. Describe some of the latest technologies in skincare treatments.

10 in-depth questions

You can expect to answer some in-depth questions during the interview. These questions may aim to test your expertise or elicit reactions that reflect the strength of your interpersonal skills. As you answer these questions, it's important that you present yourself as a positive, knowledgeable and ethical beauty therapist. Here are some examples of in-depth questions:

  1. What does customer service mean to you?

  2. Describe a tough decision you had to make at work.

  3. How well do you work in a team setting?

  4. What's the most rewarding part of this job?

  5. What are your career ambitions?

  6. What keeps you motivated?

  7. Why do you want to work for us?

  8. How much do you know about our company?

  9. Who do you think are our biggest industry competitors?

  10. Where do you see yourself in the next five years?

Related: How to Answer Difficult Customer Interview Questions

Interview questions with sample answers

Here are some common interview questions and sample answers you can refer to for your interview preparation:

1. Can you describe your training and experience?

Hiring managers may ask this question to find out more about your work experience in this industry. They want to know if you have adequate job knowledge and skills to succeed in this profession. In your answer, you can highlight your relevant qualifications:

Example: 'I achieved a CIBTAC Diploma in Beauty Therapy Services after graduating from secondary school. For the past four years, I worked as a beauty therapist at two different salons, offering a wide range of face and body treatments to customers. I'm familiar with the latest technology in cosmetology and have excellent customer service skills. I also help to train junior therapists in my current role'.

Related: Interview Question: 'Tell Me About Yourself'

2. Tell us about your understanding of the responsibilities of this job.

Interviewers may ask this question to determine if you understand the demands of this role. To answer this question, you can outline your expectations of what this position may involve and describe how you intend to use your expertise to help you succeed.

Example: 'I want to strengthen my technical skills as a beauty therapist and this position is an excellent opportunity for me to pursue my goal. I know that this position requires me to perform tasks such as microdermabrasion, chemical peels and light therapy procedures. I'm confident that I have the right experience and skills to excel in this job and deliver effective treatments to customers'.

3. What do you think are some difficulties that you may encounter in this role?

The interviewer may use this question to check your understanding of the job obstacles you may encounter and gain an idea of how you plan to overcome them. When you respond to this question, it's a good idea to describe how you applied your problem-solving skills in your previous roles.

Example: 'I understand I may face some potential problems in this job. Treatment results may vary for different customers. When results fall short of the customer's expectations, they may be unsatisfied. When the salon gets busy, it's also important to manage waiting times for customers. In my previous role, I provided clear explanations of treatment results to customers before starting the treatments to manage their expectations. I believe honesty, tact and empathy are key to handling customer complaints effectively'.

4. Why do you think you're a better candidate than the rest?

This is an opportunity to inform your potential employer why you're the ideal candidate for the position. You can discuss how you plan to use your skills and experience to contribute to your employer's business growth. You may also highlight your achievements in your past roles.

Example: 'I'm a goal-oriented and dedicated beauty therapist who prioritises the well-being of my customers. I believe in customising treatments to achieve the desired outcomes for them. Over the years, I established a growing base of loyal customers who trusted me to deliver the best results for them. Through word-of-mouth recommendations from my clients, I achieved a 20% sales growth for my current employer in a year. I'm confident that I can help propel the growth of your salon if given the opportunity to do so'.

5. Can you give an example of how you used your technical knowledge to help clients?

You can expect interviewers to raise some questions that test you on your technical expertise as a beauty therapist. They do this to assess if you have sufficient knowledge to execute your job responsibilities. To answer this question, you can provide examples of how you helped customers reach their beauty goals of improving their skin condition or resolving skin problems.

Example: 'One time, a customer did treatments at another salon that were unsuitable for her skin type. Her skin condition worsened before she approached me for help. She's prone to extensive breakouts and is therefore not a suitable candidate for laser resurfacing treatments. After assessing her skin condition, I recommended microneedling as an alternative. After several treatments, her skin condition improved tremendously'.

Related: How to Answer Situational Interview Questions

6. How do you manage a difficult customer?

From your answer to this question, hiring managers want to know if you can manage difficult work situations, such as customer dissatisfaction. In your response, you can outline how you typically handle customer issues and how you manage their expectations.

Example: 'Customer satisfaction is my key goal when delivering treatment services. Sometimes I encounter customers who demand certain treatments, even when these options may lead to adverse skin reactions for them. I believe trust is important when managing their expectations. To build trust, I'm always truthful and thorough when explaining potential side effects to my customers. I also suggest suitable alternative treatments'.

7. What do you think are the important traits of a successful beauty therapist?

By asking this question, the interviewer is trying to determine if your interpretation of an effective beauty therapist aligns with that of the employer. In your answer, you can list the characteristics and skills that describe someone who's successful in this role.

Example: 'I think a successful beauty therapist has strong technical skills, creativity skills and knowledge of cosmetology. This person also has strong interpersonal, communication and time management skills. Working well as a team to achieve goals is also a requirement. I'm confident that I can use all these skills and competencies to add value to your business'.

Related: 13 of the Best Questions to Ask at the End of an Interview

8. Can you share with us how you manage work stress?

Interviewers typically ask this question to understand if you can handle work stress effectively. To respond to this question, you may describe examples of how you managed work pressure in your previous roles. You can also share how you positively cope with work stress.

Example: 'The work of a beauty therapist can sometimes be stressful. In my previous workplace, there were significant personnel changes over a period. When new therapists joined the salon, I dedicated time to train them, while continuing to serve my customers. To adapt to a fast-paced environment, I prioritised my workload and adopted a positive mindset. This experience also gave me an opportunity to improve my organisational and adaptability skills'.


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