37 Practice Manager Interview Questions (With Sample Answers)

By Indeed Editorial Team

Published 31 May 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

A practice manager is a professional who oversees business and administrative operations at a medical practice, legal practice or dental practice. Your potential employer may ask various questions to learn more about your personal and professional background and capabilities. Learning more about practice manager interview questions can help you prepare for your interview. In this article, we examine the general interview questions, assess questions about background and experience, highlight in-depth questions and discuss examples of practice manager questions you may encounter during your interview.

General practice manager interview questions

General practice manager interview questions can help a hiring manager understand your interests or experiences. They can also help the interviewer understand if you can work with and adapt to the company culture. Here are 10 general questions you may encounter in your interview:

  1. What are your hobbies or interests outside of work?

  2. What are your strengths and weaknesses?

  3. What skills make you fit for the job?

  4. Where do you see yourself in the next five to 10 years?

  5. How did you hear about this position?

  6. Do you prefer working independently or in a team?

  7. What's your definition of success?

  8. What type of work environment do you prefer?

  9. What's your most outstanding professional achievement?

  10. What motivates you?

Related: Interview Question: “What Are Your Strengths and Weaknesses?”

Questions about experience and background

Hiring managers may ask you these questions to understand how your background and work experience relate to the position you're applying for. When answering these questions, you can use specific examples of how past work experiences may prepare you for the new role. Here are 10 questions about and background that you may encounter in your interview:

  1. Why did you apply for this position?

  2. What do you enjoy about being a practice manager?

  3. What's the biggest challenge that you've faced in your career?

  4. What are your career aspirations?

  5. Why should we hire you?

  6. Do you think you're qualified for this position?

  7. How does your prior experience prepare you for this job?

  8. What are you passionate about?

  9. Do you have experience in leading a team?

  10. What about your last job did you like least and most?

Related: How to Answer Behavioural Interview Questions How to Answer Them

In-depth questions

In-depth questions may help your potential employer understand your work ethic, work style and your industry knowledge. As a candidate, you can take this opportunity to show how you solve problems and manage your workplace. Here are 10 examples of in-depth questions employers may ask during an interview:

  1. What's your biggest challenge in this position?

  2. What's your idea of a successful career?

  3. How do you handle unexpected circumstances when working on a project?

  4. What would you be doing if you weren't a practice manager?

  5. Describe the roles of a practice manager.

  6. How do you manage a situation where your interests may conflict with company principles?

  7. Who do you consult when you have a problem?

  8. What do you do when integrating another employee into the practice?

  9. What leadership styles do you use when managing a new practice?

  10. Can you name a common mistake you can encounter as a practice manager and how you may handle it?

Related: How to Answer the 'What Are Misconceptions About You?' Interview Question

7 practice manager interview questions with sample answers

To help you better prepare for your practice manager interview, you can consider the following seven questions with sample answers:

1. What makes you a good practice manager?

Your potential employer may ask you this question to assess the qualities that distinguish you from other candidates. They also assess what steps you may take to improve yourself and what you're expecting from the company to fulfil your responsibilities. You may also mention relevant skills and experiences from previous job positions.

Example: 'I'm a driven professional with over eight years of experience in the field. My experience has enabled me to develop relevant skills and knowledge in the field. I've also gained leadership skills where I've worked with team managers to create training programmes and track employees' progress.'

2. What qualities does one need to become a good practice manager?

Interviewers may ask this to know how well you understand the qualifications required for the position. When answering this question, you can mention that you have the knowledge and skills to become a professional practice manager. You may also show how it fits into the job description when explaining your qualities.

Example: 'Practice managers require professionalism, honesty, integrity and good managerial skills. To manage a team, practice managers set targets and expectations for team members. They can communicate well with other managers and explain the expectations and goals. Practice managers may provide support and feedback to team members to provide motivation.'

3. Describe a challenge you faced in your previous position. How did you resolve it?

This question may help your hiring manager assess your problem-solving skills. Your potential employer may ask you this question to determine how you may react to unexpected challenges. They may also want to assess how you respond to failure. You can include instances where you faced challenges and measures you took to overcome them.

Example: 'In my previous position as a practice manager, I planned and conducted meetings with various departments. We had a communication issue once when we missed sending a message to one department. As a result, they missed the meeting. I added an automated message list thereafter to ensure everyone receives the message. Meetings are also important to discuss certain areas that need improvement.'

4. Which leadership style do you use when managing a practice?

The practice manager may lead teams in various operations towards the company's goals and objectives. Recruiters may ask this question to determine which leadership style you use. They also want to determine if you can be an influential leader. Mention any leadership experience you have and the approach you prefer to use.

Example: 'I use a democratic form of leadership to seek the input of the opinions of my colleagues. Using democracy enables improvement and learning because I can learn the reasons for certain actions and determine the repercussion. I also focus on helping team members set goals and monitor, encourage and guide them to meet these goals.'

Read more: 10 Types of Leadership Styles

5. What do you do to keep costs under control?

Budgeting work may be part of your responsibilities as a practice manager. The practice manager may help manage costs and maintain the level of service. You can use your answers to prove your experience in budgeting for practice and knowledge of the cost structure. Hiring managers may ask this to evaluate your budgeting skills.

Example: 'During my previous job, I managed a budget and helped identify areas to cut costs. I consulted with the administrative team to ensure we maintain the quality of service. My suggestions helped the organisation save on the cost by 20% in the first year.'

Related: Common Interview Questions and Answers

6. Can you name a mistake you made during your practice and describe how you may handle it?

You may make mistakes in your work as a practice manager, but it's important to take responsibility and learn from them. Hiring managers may ask this question to assess if you understand the importance of being honest about your past mistakes and your ability to analyse your actions objectively.

Example: 'One time, I didn't file the correct medical records because of a computer error. I was lucky I had mastered the patient's information because we had to repeat it multiple times because of internet issues. After entering the correct information, I informed my previous employer of my mistake and we rectified it in due time before the organisation experienced further issues.'

7. What's your take on the role of technology in the future of health care?

One way to improve operations is to adopt a technological innovation in the health care and business world. Interviewers may use this question to question the candidates' interests in modern-day technological advances and understand how they may affect the health care sector. When answering this question, you may emphasise the knowledge of industry trends and the ability to improve operational and managerial efficiency.

Examples: 'Technology may help diagnostics, treatment and patient management in the health care industry. I believe that technology can help streamline health care services by bringing medical professionals closer to patients. It can cut costs by replacing social workers with technological systems.'

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