Agoda
4.0 out of 5 stars.
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Agoda Employee Reviews for Customer Specialist

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Job Title
Customer Specialist1 review
Location
Singapore1 review

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Customer Support Specialist

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handle calls from customers and hotels while maintaining KPIs such as touchpoints per hour, NPS, CSAT, etc. Help callers with booking amendments, hotel information, and anything related to an agoda booking.
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Overall rating

Based on 78 reviews

Ratings by category

4.1 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
4.0 out of 5 stars for Culture

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