Amazon.com
3.5 out of 5 stars.
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Customer Service Representative Interviews at Amazon.com

Here’s what others thought about the interview process at Amazon.com.

Interview experience

Based on 6 interviews
Average

Interview difficulty

Based on 7 interviews
Difficult

Interview process length

Based on 4 interviews
About a day or two

Customer Service Representative Interview process at Amazon.com

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 7.

Interview process length
Not yet available
Most reported steps
Phone call/screening
80%
Written test
40%
Problem solving exercises
40%
Group interview
20%
On-site interview
20%
Least reported steps
Take-home/sample work
0%
Presentation
0%
Other
0%

Customer Service Representative Interview questions at Amazon.com

Commonly asked questions, as reported by candidates

  • They ask major strengths and weakness , and they test you how well as a customer service agent you are going to convince you client without diverting from Amazon set of rules.
    Shared on February 1, 2019 - Customer Service Agent - Hyderabad, Telangana
Read more interview questions at Amazon.com

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