Bank of America Employee Reviews in Bronx, NY
Bronx, NY28 reviews
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severely underpaid. the work pressure was insane and there was no work life balance. great company to start off with but then there are little to no opportunities within the company. boa would much rather hire externally then to promote within. the company has the best benefits i have seen but the pay sucks. also you are allowed paid time off but are strict to when u can take it
It's your typical cashier setting. Management left something to be desired, as he wasn't concerned with improving the branch because he wanted to transfer. The hardest part of the job was just the intensity, we were a very high traffic location. The team I worked with was great. By and large, the regular employee culture is very welcoming.
good benefits, federal calendar, room for upward mobility
unpredictable lay offs, after turning their most profitabale quarter the had massive lay offs.
Great place to work for, benefits are awesome. learned many tasks there. the motivation to reach my daily goals made me a strong and enthusiastic person. Working with clients face to face daily is a great challenge but a very interesting one.
The company paid for 3 months maternity leave. When I came back to work they sent me to a location too far away that was expensive and extremely inconvenient. They wouldn't let me get a promotion because I was due to give birth soon. Then when I was in my new location they were not understanding about my right to pump milk for my child at work. Overall terrible experience in the last center I worked in.
If responsible and dedicated you will always do well with Bank of America. Cash handling is a huge responsibility and you must be able to work under pressure.
Recognition is huge within this company.
Advancement may depend on affiliation at times.
-A typical day at work included seeing anywhere from 100 to 500 customers a day and helping them reach there financial goals. -I was mentored by great leaders and was able to expand my knowledge of the world of banking. -I was able to learn not only my job but the jobs of the Relationship Managers and the Branch Manager because everyone was open and willing to further your career advancement. -The hardest part of the job was getting to know your clients and what action you had to take to make their experience more pleasant. -The most enjoyable part of my job was making the customers happy and wanting to continue to come back to see me.
I absolutely loved working for Bank of America! As a single mom, the schedule worked for me and the benefits couldn't be beat! I learned what customer service is really about, they trained me very well. The team always motivated each other and always taught each other different ways to make the customers banking experience better than the last.
The relationship building, customer serive training, opportunities for growth.
Professionalism, ethical behavior and excellent customer service was enforced on a daily basis. Associates worked well as a team. I learned discipline in ensuring that the very best service was extended to our customers, and that empathy and relating on a human and honest level was key. Educating the customer on various products was essential.
I love that I learned something new everyday. I was always challenged and that made me want to teach my staff how to grow within the company. I learned to be a strong leader. The hardest part of my job was having to trust your staff to perform the job correctly.
Competitive, offer great services, great opportunities
benefits, short breaks
My morning would begin with a line outside the branch, after tending to customers needs deposits, withdraws, payments etc. The branch slows down for a little while, and thats time for us to brainstorm, clean and role play. Management moves around and tends to business. Hardest part of the job would be getting down to the specific problems the customers sometimes propose, most enjoyable part of the job is seeing customers walk away with smiles.
great benefits, great hours, great staff
More staff, lack of delegacy