3.8 out of 5 stars.
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Central Provident Fund Board Employee Reviews

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Singapore47 reviews

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3.9Work-Life Balance

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Decent, moderate pace, but not very communicative environment.

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Pace is moderate, people are generally well-meaning but very quiet and mostly lack drive when it comes to keeping each other up-to-date, following up with tasks, and people are generally not open in communications or issues.
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Good place to earn experience

Good place to earn experience as they will give you several tasks to do. Might be repetitive however it will give you the experience and skills to last in a corporate setting.
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Slow promotion process

Several factors why some departments experience higher turnovers compared to others:1. Promotion: One of the most ridiculous, whereby you MUST achieve at least above average performance grading for 3 consecutive years before you can be put up for promotion2. Salary: Doesn't pay to be loyal even though you work many years with them. Increment is pathetic3. Performance bonus: Theirs is via a grading table, whereby one may receive their pb lower than their monthly salary




Slow promotion, salary, performance bonus
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Decent. can be great.

Good work life balance, diverse staff, great team members. Old technology stack, rigid process and lots of documentation. Project Management has room for improvement.
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Productive workplace

Follow the SOPs of your department and you will be good. May have alot of things to remember due to different scheme/ policy. Had fun with great colleagues.
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Insights into Central Provident Fund Board

Based on 3 survey responses
What people like
  • Time and location flexibility
  • Ability to learn new things
  • Supportive environment
Areas for improvement
  • Clear sense of purpose
  • Inclusive work environment
  • Support from manager

Office politics

Personal exp based on dept I was assigned to: Expect office politics even if you are doing your job. If you are not in the main clique, you might not survive probation or will be sidelined.
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Good colleague and culture but low increment

Young department, more flexibility in work which is good. Department should focus more on valuing experience staff in terms of contributions. Promotion increment is not competitive.
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Management and work culture could be better

Often rushing tight deadlines and much time spent on figuring processes out. Work processes are not very clear and you are thrown into the work to just do it. Most of the time need to feel and figure out the work yourself, supervisors not the guiding kind of management.
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Extremely fastpaced

Its an extremely fast paced environment. Customers are not nice. Hard deadlines. You will definately overwork. Turnover rates are crazy. They no longer give you perm jobs.On the upside. You get part of your 13th month bonus every month


Govt job, meet nice people


Long hours, No job safety, thankless job, fast paced
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Political work environment

Colleagues who smile at you but stab you in the back. No teamwork within same section. Lots of red tapes. Supervisors who doesn’t recognise your efforts and doesnt fight for your rights.




No team work Too controlling No advancement if you are not a degree holder
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Job security

Colleagues are great to work with, however the work scope can be very specific to the schemes you work on. Thus skills may not be transferable. Well-performing employees are overworked. Work life balance only if you don't have much to do.
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Only For The Very Self Confident

Typical day - Like banging your head against a brick wallWhat I learned - Never expect support from your direct line managersManagement - Terrible (middle managers all afraid of what their bosses will say during their perfirmance review)Workplace culture - Perfect for work placxe bulliesHardest part of the job - Dealing with managersMost enjoyable part of the job - Dealing with staff at same level and learning new skills


Opportunity to learn new thing


Dealing with line managers
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Easy, slow paced.

- Relaxing- Supervisors were very helpful if we do not know anything- Work-life balance guaranteed- Provide enough resources for employees to learn and educate themselves, prepping us enough to give out information to members.


Work-life balance


Slow paced
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The company provides a work life balance. In addition the different kinds of projects helps you to gain knowledge in different systems and technologies.
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Productive and flexible

Good place to work and learn. Timings are maintained strictly. Consideration towards employees. Could be more friendly and develop a team attitude. Overall, a great company to look forward to work.
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Job stability and growth

CPF is one of the most stable IT job in Singapore. The company values career growth of the employees. Provides competitive salary with additional 4 x monthly salary bonus.
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good, suportive, understanding working colleagues. helpful and dependable. everyone was there to reach out for. no barrier in between. superiors are great.
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Enjoy interacting with people from different age groups. Learned certain operations and applications leveraging on technology advancement. Gained better knowledge about CPF transactions


Free food & nice pantry


Standing hours are long, always moving around
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A good environment as a first job

As someone who entered the Board after freshly graduated from Polytechnic and with zero experience in an actual working life, this place is a good place to allow stable growth with loving bosses and co-workers. For individuals like me who yearn for constant challenge and a greater exposure to social services, work can get mundane and non-challenging once you get a hang of it.


Good work-life balances, supportive coworkers and bosses.


Mundane, too micro-managed
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Colleagues are awesome

People here are generally helpful and nice. Great company culture as well. We take time off to celebrate festive sessions as one departments a few times a year.


Helpful colleagues


Slow career advancement
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Restrictive due to nature of work

Hardest part of the job as with all Customer Service is Customer relations. It is made exceedingly difficult due to restrictions on what can and cannot be done given the nature of the company. Typically deal with close to 70 people in a day. If thinking about converting to a permanent role, will have to wait for quite long. Due to nature of job, get off work on time.


Work hours, builds patience


Builds Patience
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Overall rating

Based on 52 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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