Changi Airport Group
Get weekly updates, new jobs, and reviews
Changi Airport Group Employee Review

fast paced but fun and exciting place to work

5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
May 5, 2020
My job as a Changi Experience Executive was to oversee the operations of the Information counter for a particular terminal which consisted of 5 counters, inclusive of both transit and public areas. Timely opening of counters, and making sure accurate information was passed down on a timely manner. The most valuable lesson learned in these thirteen years was 'there is never a problem without a solution'. And what mattered most was the ability to respond sincerely and empathetically towards those in need. To be able to respond in emergency situation i.e., Medical emergencies was an experience by itself. Following up and assisting the next of kin in such circumstances and making sure their needs were met was a very rewarding experience. In addition, handling challenging passengers and members of public and ensuring they were provided accurate info with the best customer service experience at all times. The most enjoyable part of the job was the ability to see a smile on the face of a stranded passenger, and to know that you have been part of their solution - this was truly an amazing experience on a daily basis.
Ratings by category
3.0
Work/Life Balance
4.0
Salary/Benefits
3.0
Job Security/Advancement
4.0
Management
3.0
Culture
Was this review helpful?
Similar reviews
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
October 28, 2019
Same roleSame location
Aviation Service Operation Executive (Former Employee) - Singapore
Should have more Singaporean providing the services to all our visitor tourist and foreignness. Higher challenge for those who stay at the West South travel to work in Changi Airport.
Pros
Nice Amibiance
Cons
twenty four hours in week, three hundreds sixty five days
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
June 9, 2020
Desktop Support Engineer (Former Employee) - Changi Airport
Typical day at work Great working colleagues Fun part of the job is we get to work with different department Workplace culture was different from other companies i've work in
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
June 9, 2020
Same location
Driver + supervisor (Former Employee) - Singapore
12 hours working hours with multitasking job as driving , helping cleaners to finish cargo on time , clear rubbish from one place to another , clear laundry on time as well...
Was this review helpful?