Changi Airport Group Employee Review
I have been an information counter staff in Changi Airport. It has taught me on providing first-class customer service to all passengers. It was a novel experience where I learn something new about the service industry. I had also gained plenty of knowledge from the airport in terms of directions and knowing the various shops and services. I have also learnt about how to handle passengers tactfully when there are difficult situations in which things are not in our favour. I have also gained more self-awareness about my personality and always believe in striving for the best in everything that I do.