Changi Airport Group
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Changi Airport Group Employee Review

Productive and fun work place

5.0
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June 9, 2020
Typical day at work
Great working colleagues

Fun part of the job is we get to work with different department

Workplace culture was different from other companies i've work in
Ratings by category
5.0
Work/Life Balance
3.0
Salary/Benefits
4.0
Job Security/Advancement
4.0
Management
4.0
Culture
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Driver + supervisor (Former Employee) - Singapore
12 hours working hours with multitasking job as driving , helping cleaners to finish cargo on time , clear rubbish from one place to another , clear laundry on time as well...
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Airport Emergency Officer (Current Employee) - Changi Airport
Not much to comment, good benefits but low on increments and bonuses. Performance bonus is attractive but 13th month bonus is divided into 12 which means the basic salary is actually low
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5.0
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May 5, 2020
Changi Experience Executive (Former Employee) - Customer Service
My job as a Changi Experience Executive was to oversee the operations of the Information counter for a particular terminal which consisted of 5 counters, inclusive of both transit and public areas. Timely opening of counters, and making sure accurate information was passed down on a timely manner. The most valuable lesson learned in these thirteen years was 'there is never a problem without a solution'. And what mattered most was the ability to respond sincerely and empathetically towards those in need.

To be able to respond in emergency situation i.e., Medical emergencies was an experience by itself. Following up and assisting the next of kin in such circumstances and making sure their needs were met was a very rewarding experience. In addition, handling challenging passengers and members of public and ensuring they were provided accurate info with the best customer service experience at all times.


The most enjoyable part of the job was the ability to see a smile on the face of a stranded passenger, and to know that you have been part of their solution - this was truly an amazing experience on a daily basis.
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Overall rating
4.1
Based on 80 reviews
5
29
4
32
3
18
2
1
1
0
Ratings by category
3.8
Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
3.6
Management
3.8
Culture
Changi Airport Group Reviews by Location