Changi Airport Group Employee Reviews for Ambassador
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I have been an information counter staff in Changi Airport. It has taught me on providing first-class customer service to all passengers. It was a novel experience where I learn something new about the service industry. I had also gained plenty of knowledge from the airport in terms of directions and knowing the various shops and services. I have also learnt about how to handle passengers tactfully when there are difficult situations in which things are not in our favour. I have also gained more self-awareness about my personality and always believe in striving for the best in everything that I do.
A typical day of work consist of ensuring all queues in the airport are managed properly. Besides that, we have to implement anti-con measures to provide all passengers to enjoy their time in the airport.
Long walking and standing hours
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