Changi Airport Group
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Changi Airport Group Employee Reviews for Changi Experience Agent

Job Title
Changi Experience Agent2 reviews
Location
Singapore2 reviews
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Found 2 reviews matching the search
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4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Challenging but fulfilling kind of workplace
Operations is never the same daily. You meet all walks of life with different issues. It is difficult but working armed with knowledge and passion to serve and help, everything will be rather manageable.
Pros
Workmates, workplace
Cons
Management
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4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and challenging workplace
I have been working here almost 7 years. Learned plenty of things during my stay, assisting passengers with many issues like missed flight, visa, immigration, airline rules and many many more. Have made me a strong person to speak to any nationality with confidence Everyday is a different day and learnt various languages along the way. Hardest thing is when you get a difficult passenger and how you manage to solve it. Happiness is you get to work with different colleagues and learn their culture.
Pros
colleagues
Cons
shift work of long hours up to 13hrs
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