Changi Airport Group
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Changi Airport Group Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative5 reviews
Location
Singapore5 reviews
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Found 5 reviews matching the search
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5.0
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I learn to work in a big environment , people friendly and a enjoyable fun environment . Each day is a new working day as you meet different kind of people.
I dont find anything hard in the job as if you have the right attitude you feel whatever you do is easy.
Pros
Meeting different kind of people and is fund
Cons
Meeting challenges, handling different kind of people, and their requirements are different as it makes you change according to their needs.
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5.0
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There is no typical day at work. I have learn to face any type of customers and solve all the issues on my own. I also learn to be independent. Workplace culture, all the staffs are required to maintain the companies SLA an KPI. hardest part of the job is to send out 100 over emails everyday before every shift ends. Most enjoyable part of this job is my workmates, different customers from various countries, and the company benefits
Pros
Free airport parking
Cons
medical claim
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5.0
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sometimes police visits suddenly to check our work.
so we should be alert always.

visa checking and board the passengers on the right flight also very important.
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3.0
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Overall a very strict working environment. Grooming is very important. And customer service etiquette is a must.
Pros
bonus
Cons
24 hour rotating shift
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5.0
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its a nice place to work, its a challenging job. Only the job assurance that you will stay is not guaranteed.
Pros
free transportation
Cons
long hours
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