* Collaboration is key.
* Proactive calls are important - calling distributors, tier 1 resellers, Security Account Managers, Account Managers and internal calls to follow up, manage, close orders and update forecast status.
* Quotations should be sent 90 to 180days ahead for higher chance of closure.
* Emails should be replied in a timely fashion.
* Research on past records to ensure accurate renewal data/info.
* Support each other is critical to team success.
* Understanding the ground/field work for effective problem solving.