3.4 out of 5 stars.
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Concentrix Careers and Employment

About the company

  • CEO
    Chris Caldwell
    approve of Chris Caldwell's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1bn to $5bn (SGD)
  • Industry
    Information Technology Support Services
  • Headquarters
    Concentrix 39899 Balenti...
  • Link
    Concentrix website
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5 jobs

Rating overview

Rating is calculated based on 29K reviews and is evolving.



Customer Service Representative in Home
on November 9, 2021
It’s alright depending on what have going on outside or work
For most of my employment I was pregnant which means I had many doctors appointments. No matter how many times I told my TL about the appointment I was always told to wait until a certain time to enter in my time off request. When it became the time that I was advised to put in the request they would no longer be taking them so I would be penalized for missing work even though I gave them a months notice of my appointment. This is just my experience though. If you do not have anything like thag going on they are really good at working with you when it comes to scheduling and my TL did everything he could for me.
Quality Analyst in Home
on April 7, 2022
sense of community
sometimes it felt a little ridiculous with all the rules < but when do you realize it’s for the client and not Concentrix it begins to make sense.Great Company, good benefits, great pay I highly encourage working for them
Advisor in Home
on February 22, 2022
Qualifications mean nothing with advancement
Where qualified people get turned down for quality auditing positions to people that failed chat nesting twice and had to go to voice (mind you they are auditing chat) or answers idk to every interview question, did not come from the sector of the company they are auditing and know nothing of the way it is ran.
"Chat" Support in Home
on February 21, 2022
Poorly Managed
Took a week and a half to get access to systems, training is one week. Hired in as chat support, took one day of chats. Second day was permanently moved to phones. I have a hearing disability. Was constantly reminded of how good I was doing. Doesn't fix my ears.
Customer Service Representative in home
on February 4, 2022
Constant IT problems
Training so busy constantly trying to fix IT problems all day long teaching is affected. Few agents were at all prepared to transition to take phone calls

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Questions and answers

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Interview insights

Insights from 18 Indeed users who have interviewed with Concentrix within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Tell me about your self

Shared on October 9, 2017

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Shared on October 1, 2017

The common information about previous Jobs and other experiences in BPO and non BPO industry

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