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DHL Employee Review

Glad to have worked at DHL

5.0
Job Work/Life Balance
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Management
Job Culture
November 21, 2019
Gained a lot of Experience..Will recommend my friends & Anyone who's interested and ask for a review I'll gladly say it's Awesome..Had a Great Experience and will Join again if they took me I'm again..
Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
5.0
Job Security/Advancement
4.0
Management
5.0
Culture
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DHL Customer Service Officer (Current Employee) - Thành phố Hồ Chí Minh, SG
• To ensure that clear and correct details are received from customer at booking stage.

• To communicate with DHL network and local customers to ensure all cargo are properly arranged in line with SOP, customer’s requirements, carriers, local authorities.


• To ensure that all cargo been released / delivered on time without incurring extra charges.


• To ensure proper follow-up with all outstanding matters.


• To ensure that all shipment been handled with smooth situation for import and export.


• To ensure that all shipping advice, debit note, cost details are done timely and accurately.


• To ensure all shipments handled complying with special handling instructions and requirements of customers, customs, carriers and local authorities.


• To ensure all assignments are met within the specified deadline provided.


• To ensure all shipments docs are filed correctly and accurately as per ISO.


• To give idea/comment in meeting, strictly follow company’s policy and attending for all team building activities .


• Take rotation once needed as per management request.


• To ensure good teamwork to cooperate with others to contribute with team leader in developing workload .
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