DBS Bank Employee Reviews
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Fun and productive environment
Indeed featured review
The most useful review selected by IndeedWorking culture is good. Environment is condusive enough t be productive. Lots of benefits for staff. Opportunities are given for interns to learn as much as possible
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Lack of manpower and long hours
Software Engineer (Current Employee) - Singapore - November 9, 2023
Lack of capable manpower. I have to OT regularly to accommodate for my inexperienced colleagues in order and to overcome some software teething issues.
Cons
Long Hours
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Insights into DBS Bank
What people like
- Sense of belonging
- Inclusive work environment
- Ability to learn new things
Areas for improvement
- Energizing work tasks
- Ability to meet personal goals
- General feeling of work happiness
Questionable planning
Intern (Former Employee) - Singapore - October 16, 2023
completely unplanned intern role and a waste of time, i spent more time looking at the port rather than doing something productive. Alot of office politics btw workers, managers and directors. No proper communication between the ranks, miscoms seems to be due to incompetent individuals hiding relevant and material information to different stakeholders. Potential reason behind this would most likely be the self volunteering as a potential system, where first impression and relationships would be more of a succeding factor rather then ability to think, give direction and manage a team. Additionally, high reliance on internal mobility results in a smaller talent pool in the already really small demographics that we have here. Beware of gaslighting when something goes wrong, individuals in such cultures are really good at pushing blame, responsibility and redirecting the actual cause of the problem to someone else. However, this could just be at the dept i was at. Can't possibly all be like this. pros: associates and analyst were considerably fun and inclusive people. [they left fyi HAHAHAHA]
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the culture is not very good. the management believes you must bow down to them
ANALYST (Former Employee) - Singapore - October 13, 2023
i found the culture at DBS very stifling, management thinks everyone must bow down to them and agree to their whims and fancies. very hierarchical atmostphere
Pros
early off on fridays at 5pm
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Intense
Senior Associate (Former Employee) - Marina Bay - October 10, 2023
1. CEO that recognises the importance of creating a fail safe culture and environment 2. Place for candidates with potential, passion and performant to explore great opportunities with internal mobility 3. Bank, yet a technology company that focuses and values engineering practices 4. Lot of learning opportunities for staff to pick up new skills
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Ok if you want to settle
Software Engineer (Current Employee) - Singapore - October 1, 2023
Chill workplace if you want to settle up, but if you want challenge especially for young people (below 30) then it's not an ideal. low pay compare to industry, no stock, low bonus (1 month)
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Senior staff are not nurturing
Senior Service Executive, Analyst (Former Employee) - Singapore - September 30, 2023
Working in the branch means running around ensuring that the queue does not snake outside the banking hall. We get paid for 30 mins of break time but I rather have the full hour. Generally work about 10 hours a day and you have to work on Saturdays. Due to the nature of work, senior staff are not very nurturing to mentor new staff
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Productive and fun but too many OT
Analyst (Former Employee) - Singapore - September 25, 2023
People are friendly, will guide you through if you show you’re willing to learn but the OT culture is too much. converting from contract to perm is horrible even if you deliver well. Fyi, this for back ops
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Good welfare
Product Designer (Current Employee) - Singapore - September 17, 2023
Overall friendly and understanding environment. Work like balance is encouraged, and recreational activities are frequently organised. Most designers work on separate projects & work closer with teams from other departments. Creativity and autonomy are limited by the need for approval from multiple parties, often deviating from our own ideas or beliefs.
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Tough call centre
Customer Service Officer (Former Employee) - Dbs changi business hub - September 17, 2023
I have had extensive experience in call center industry and i still found the job at DBS tough. Calls are never ending, even on weekends. Customers are demanding, everything also wants to complain. Processes are long and complicated. Supervisors are not readily available most of the time to answer your questions as a newbie and more senior staff are busy with their own calls and cases. After the training its sink or swim time. Join the call center only if you are ready to handle calls non stop. Applying for annual leave is difficult. Applying for mc is even more troublesome with multiple persons and whatsapp group to report to. The call center manager even thinks that ppl who take mc are just ruining the stats. It is also difficult to seek help from other departments on some issues or escalations; they are more than happy to escalate the issue back to you. Call center agents are not considered human; i was just a number to the management. How many calls i take, how long i need to finish the calls, how long the personal break i take daily. Really inhumane if you ask me. Sure, basic pay is good. Allowances for afternoon or night shift is even better. But there are other jobs that pay lesser and doesnt make you want to off yourself at the end of your shift. I have seen more experienced staff there who are happy to be there but this was just not for me. Go apply at your own risk.
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Dynamic organisation
Vice President (Current Employee) - Mbfc - September 13, 2023
Strong risk culture, great place to work in. Work life balance can be improved further. Senior management has great foresight and is able to steer the entire bank swiftly to greater heights.
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Productive and fun place
Product Controller Intern (Former Employee) - Marina Bay - September 10, 2023
Great place with good work life balance, team members always listen for opinions. Great facilities and lounge for breaks. Supervisors makes sure to monitor progress of interns.
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Happy can help customers solve their bank problems.
Customer Service Officer (Current Employee) - DBS MBFC/DBS Toa Payoh - September 9, 2023
What is the best part of working at the company? No paper work. Can go home earlier. Learned alot about bank products and uses of Atm/Btm/Vtm machines. What is the most stressful part about working at the company? Meeting impatient, rude and demanding customers. What is the work environment and culture like at the company? Pleasant and helpful staff. Also have good BSM and DSMs. Good teamwork. Helpful Aestos guard. What is a typical day like for you at the company? Busy like a 'bee'! But enjoyable and pleasant job satisfaction. Felt good when customers' needs are met and they thanked you.
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Good learning experience, but stressful.
Business Analyst (Current Employee) - Singapore - September 6, 2023
The team i was in had a pretty decent manager, however sometimes her attitude can be seen as unprofessional/tyrant like. Good learning experience as you will be indulging in different kinds of projects but, team management style is still not as good and not as collaborative.
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Not yet an ideal workplace for tech talents
Data Analyst (Former Employee) - Changi - August 28, 2023
Joined DBS on 2 separate occasions, one as a contract staff and another a perm. My experience working at DBS gave me rude awakening transitioning from the public sector. Processes are more scoped up and there are plenty of red tapes with restrictions in using certain technologies in analytics. My advice is to anyone who to join DBS as a data analyst or scientist is to do a background research on the hiring manager. Some of them have poor soft and managerial skills without adequate data literacy. There are those who have technical acumen but poor collaborative attitude and have a preference for a certain group.
Pros
Can wear business casual if you are not facing any customers
Cons
Corporate politics and micromanagement
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It is alright
Corporate banker (Former Employee) - Changi - August 24, 2023
A bit tough, but ok. Bosses are helpful at times, but the system however is very slow. Times are hard now though. Need to keep moving. Quite competitive too.
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Fun work place
Relationship Manager (Former Employee) - North-East Singapore - August 8, 2023
Good place to work with good bosses and good training. Colleagues are nice and benefits are great. Working hours can be flexible but sales targets must be met
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Pretty good workplace
Designer (Former Employee) - mbfc - July 23, 2023
Pros Very civil environment Hybrid work Hot desking Cons Colleagues were nice to work with Learnt how the corporate world works Being in the CBD area, food can be expensive.
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Productive but stressful fast pace
CSR & Sustainability (Vice President) (Former Employee) - Singapore - July 12, 2023
What is the best part of working at the company? Good Pay and benefits that are aligned to market and industry What is the most stressful part about working at the company? Having to do more every year if some senior managers resign What is the work environment and culture like at the company? Good culture but only the specific department head was not experience in senior management handling thus resulted in many high expectations and deliverables to achieve year after year What is a typical day like for you at the company? Very hectic.many meetings around how to achieve KPIs or what are the new ideas or proposed process to implement
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Productive and Fun place
Customer Service Officer (Former Employee) - Singapore - June 29, 2023
Productive and fun place to start your career like those fresh graduate as training is provided which provide extensive banking knowledge with mentor or buddy tag to you.
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No work life balance
Analyst (Former Employee) - CBP - June 19, 2023
Lousy top management, causing all the problems from top to down. created a white elephant plan, end up leaving company. All the down line have to take up the mess 😑
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Ask a question about working or interviewing at DBS Bank. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about DBS Bank
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