DBS Bank Employee Reviews

Working culture is good. Environment is condusive enough t be productive. Lots of benefits for staff. Opportunities are given for interns to learn as much as possible

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Lack of manpower and long hours

Software Engineer (Current Employee) - Singapore - November 9, 2023

Lack of capable manpower. I have to OT regularly to accommodate for my inexperienced colleagues in order and to overcome some software teething issues.

Cons

Long Hours

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Insights into DBS Bank

Based on 18 survey responses

What people like

Sense of belonging
Inclusive work environment
Ability to learn new things

Areas for improvement

Energizing work tasks
Ability to meet personal goals
General feeling of work happiness

Questionable planning

Intern (Former Employee) - Singapore - October 16, 2023

completely unplanned intern role and a waste of time, i spent more time looking at the port rather than doing something productive.Alot of office politics btw workers, managers and directors. No proper communication between the ranks, miscoms seems to be due to incompetent individuals hiding relevant and material information to different stakeholders.Potential reason behind this would most likely be the self volunteering as a potential system, where first impression and relationships would be more of a succeding factor rather then ability to think, give direction and manage a team. Additionally, high reliance on internal mobility results in a smaller talent pool in the already really small demographics that we have here. Beware of gaslighting when something goes wrong, individuals in such cultures are really good at pushing blame, responsibility and redirecting the actual cause of the problem to someone else.However, this could just be at the dept i was at. Can't possibly all be like this. pros: associates and analyst were considerably fun and inclusive people. [they left fyi HAHAHAHA]

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the culture is not very good. the management believes you must bow down to them

ANALYST (Former Employee) - Singapore - October 13, 2023

i found the culture at DBS very stifling, management thinks everyone must bow down to them and agree to their whims and fancies.very hierarchical atmostphere

Pros

early off on fridays at 5pm

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Intense

Senior Associate (Former Employee) - Marina Bay - October 10, 2023

1. CEO that recognises the importance of creating a fail safe culture and environment 2. Place for candidates with potential, passion and performant to explore great opportunities with internal mobility 3. Bank, yet a technology company that focuses and values engineering practices 4. Lot of learning opportunities for staff to pick up new skills

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Ok if you want to settle

Software Engineer (Current Employee) - Singapore - October 1, 2023

Chill workplace if you want to settle up, but if you want challenge especially for young people (below 30) then it's not an ideal.low pay compare to industry, no stock, low bonus (1 month)

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Senior staff are not nurturing

Senior Service Executive, Analyst (Former Employee) - Singapore - September 30, 2023

Working in the branch means running around ensuring that the queue does not snake outside the banking hall. We get paid for 30 mins of break time but I rather have the full hour. Generally work about 10 hours a day and you have to work on Saturdays. Due to the nature of work, senior staff are not very nurturing to mentor new staff

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Productive and fun but too many OT

Analyst (Former Employee) - Singapore - September 25, 2023

People are friendly, will guide you through if you show you’re willing to learn but the OT culture is too much. converting from contract to perm is horrible even if you deliver well. Fyi, this for back ops

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Good welfare

Product Designer (Current Employee) - Singapore - September 17, 2023

Overall friendly and understanding environment. Work like balance is encouraged, and recreational activities are frequently organised.Most designers work on separate projects & work closer with teams from other departments. Creativity and autonomy are limited by the need for approval from multiple parties, often deviating from our own ideas or beliefs.

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Tough call centre

Customer Service Officer (Former Employee) - Dbs changi business hub - September 17, 2023

I have had extensive experience in call center industry and i still found the job at DBS tough. Calls are never ending, even on weekends. Customers are demanding, everything also wants to complain. Processes are long and complicated. Supervisors are not readily available most of the time to answer your questions as a newbie and more senior staff are busy with their own calls and cases. After the training its sink or swim time. Join the call center only if you are ready to handle calls non stop. Applying for annual leave is difficult. Applying for mc is even more troublesome with multiple persons and whatsapp group to report to. The call center manager even thinks that ppl who take mc are just ruining the stats. It is also difficult to seek help from other departments on some issues or escalations; they are more than happy to escalate the issue back to you. Call center agents are not considered human; i was just a number to the management. How many calls i take, how long i need to finish the calls, how long the personal break i take daily. Really inhumane if you ask me. Sure, basic pay is good. Allowances for afternoon or night shift is even better. But there are other jobs that pay lesser and doesnt make you want to off yourself at the end of your shift. I have seen more experienced staff there who are happy to be there but this was just not for me. Go apply at your own risk.

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Dynamic organisation

Vice President (Current Employee) - Mbfc - September 13, 2023

Strong risk culture, great place to work in.Work life balance can be improved further.Senior management has great foresight and is able to steer the entire bank swiftly to greater heights.

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Productive and fun place

Product Controller Intern (Former Employee) - Marina Bay - September 10, 2023

Great place with good work life balance, team members always listen for opinions. Great facilities and lounge for breaks. Supervisors makes sure to monitor progress of interns.

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Happy can help customers solve their bank problems.

Customer Service Officer (Current Employee) - DBS MBFC/DBS Toa Payoh - September 9, 2023

What is the best part of working at the company?No paper work. Can go home earlier. Learned alot about bank products and uses of Atm/Btm/Vtm machines. What is the most stressful part about working at the company?Meeting impatient, rude and demanding customers.What is the work environment and culture like at the company?Pleasant and helpful staff. Also have good BSM and DSMs. Good teamwork. Helpful Aestos guard. What is a typical day like for you at the company?Busy like a 'bee'! But enjoyable and pleasant job satisfaction. Felt good when customers' needs are met and they thanked you.

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Good learning experience, but stressful.

Business Analyst (Current Employee) - Singapore - September 6, 2023

The team i was in had a pretty decent manager, however sometimes her attitude can be seen as unprofessional/tyrant like. Good learning experience as you will be indulging in different kinds of projects but, team management style is still not as good and not as collaborative.

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Not yet an ideal workplace for tech talents

Data Analyst (Former Employee) - Changi - August 28, 2023

Joined DBS on 2 separate occasions, one as a contract staff and another a perm. My experience working at DBS gave me rude awakening transitioning from the public sector. Processes are more scoped up and there are plenty of red tapes with restrictions in using certain technologies in analytics. My advice is to anyone who to join DBS as a data analyst or scientist is to do a background research on the hiring manager. Some of them have poor soft and managerial skills without adequate data literacy. There are those who have technical acumen but poor collaborative attitude and have a preference for a certain group.

Pros

Can wear business casual if you are not facing any customers

Cons

Corporate politics and micromanagement

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It is alright

Corporate banker (Former Employee) - Changi - August 24, 2023

A bit tough, but ok.Bosses are helpful at times, but the system however is very slow.Times are hard now though. Need to keep moving. Quite competitive too.

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Fun work place

Relationship Manager (Former Employee) - North-East Singapore - August 8, 2023

Good place to work with good bosses and good training. Colleagues are nice and benefits are great. Working hours can be flexible but sales targets must be met

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Pretty good workplace

Designer (Former Employee) - mbfc - July 23, 2023

ProsVery civil environmentHybrid work Hot desking ConsColleagues were nice to work withLearnt how the corporate world worksBeing in the CBD area, food can be expensive.

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Productive but stressful fast pace

CSR & Sustainability (Vice President) (Former Employee) - Singapore - July 12, 2023

What is the best part of working at the company?Good Pay and benefits that are aligned to market and industry What is the most stressful part about working at the company?Having to do more every year if some senior managers resign What is the work environment and culture like at the company?Good culture but only the specific department head was not experience in senior management handling thus resulted in many high expectations and deliverables to achieve year after yearWhat is a typical day like for you at the company?Very hectic.many meetings around how to achieve KPIs or what are the new ideas or proposed process to implement

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Productive and Fun place

Customer Service Officer (Former Employee) - Singapore - June 29, 2023

Productive and fun place to start your career like those fresh graduate as training is provided which provide extensive banking knowledge with mentor or buddy tag to you.

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No work life balance

Analyst (Former Employee) - CBP - June 19, 2023

Lousy top management, causing all the problems from top to down. created a white elephant plan, end up leaving company. All the down line have to take up the mess 😑

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