DBS Bank
DBS Bank Employee Reviews
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Singapore273 reviews
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poor management and limited growth
it depends where we are posted. if you're posted to the branches, your opportunity to grow or earn a higher than the decent amount will be robbed almost instantly. they will randomly throw new roles and duties to staff such as insurance sale or loan officer at you and you're expected to learn and push for sales asap as it will be included in your KPI. you bonus is highly dependent on your sales of insurance, not your work ethics or performance as a service staff. you can give the best service to customers but your bonus will be zero if you don't force insurance sales on customers. branch management is usually extremely poor and the managers/leaders are horribly biased and unprofessional. some managers/seniors get very personal with staff and conveniently forget to behave in a professional manner. complaining to HR just worsen the treatment in the branch as the people in the branch will not treat you kindly after knowing you burst their bubble. The working hours are longer than expected and there is no compensation for the extra time you put in. once in a while you will receive items like nuts or muffins for your hard work, not extra pay or a justified bonus. the managers are not helpful and you live with stress every minute in the job as they are just out to expose your mistakes. one mistake made will be used as leverage for them to scare you throughout the year. you will be reminded of it during your appraisal when they reveal how little bonus you're getting. colleagues are average although most of them are backstabbers or rats. it is not an enjoyable workplace, neither does - more...
Pros
we get red packets or new notes for festive season before the public gets them
Cons
long hours. low salary. horrible work environment.
Good place to start
People were very encouraging and the working environment is very dynamic, every day you can experience something new. The training you experience as a new hire/intern readily puts you at the best of your condition to meet the requirements in the client-facing role.
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Competitive and fast paced culture
Current role allows one to learn based on experience, knowledge and engagement.
Work environment is conducive. Must be able to adapt to changes and change of environment. At the same time, must be able to put in long hours, dedication and commitment to produce excellent results and prompt customer service.
Work environment is conducive. Must be able to adapt to changes and change of environment. At the same time, must be able to put in long hours, dedication and commitment to produce excellent results and prompt customer service.
Pros
Diverse learning experience
Cons
Long hours
Great Environment to Work In
Working in DBS would give you ample opportunities to flex your brain muscles as you are faced with multiple situations in which you would have to resolve customers' issues. However, team managers are always around to assist and guide you in the right direction. Colleagues are very friendly and quick to welcome you as part of their team.
Pros
Free food almost every 2 to 3 week
Cons
Shift based
Stressful and really competitive
You have to constantly put up a good front, and show your capabilities else, you might be looked down upon. People there are not the nicest although it might not be shown directly. Have to be prepared to sometimes get scolded for minor issues.
good learning experience
The work culture at dbs branches are quite stressful, fast-paced and some colleagues can be quite intimidating, as well as the customers. There’s a little tension on race equality and treatment among colleagues which I did not like. It’s already year 2020, such cases should be address in the work society. Although there are some colleagues and the managers are nice, I don’t feel it’s a good working environment to stay in and it’s not a future job I would pursue.
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