DBS Bank Employee Reviews for Executive

Fun workplace with nice colleagues, great place to learn about the banking industry. May be challenging at times due to meeting target and handling customers

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Good perks

Executive (Current Employee) - Marina Boulevard - May 13, 2023

Nice and open environment. Flexible. good benefits. Alternate WFH. Food can be expensive. Travel is easy near MRT. Good for exposure if you are a fresh grad

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poor management and limited growth

Service Executive (Former Employee) - Singapore - May 30, 2020

it depends where we are posted. if you're posted to the branches, your opportunity to grow or earn a higher than the decent amount will be robbed almost instantly. they will randomly throw new roles and duties to staff such as insurance sale or loan officer at you and you're expected to learn and push for sales asap as it will be included in your KPI. you bonus is highly dependent on your sales of insurance, not your work ethics or performance as a service staff. you can give the best service to customers but your bonus will be zero if you don't force insurance sales on customers. branch management is usually extremely poor and the managers/leaders are horribly biased and unprofessional. some managers/seniors get very personal with staff and conveniently forget to behave in a professional manner. complaining to HR just worsen the treatment in the branch as the people in the branch will not treat you kindly after knowing you burst their bubble. The working hours are longer than expected and there is no compensation for the extra time you put in. once in a while you will receive items like nuts or muffins for your hard work, not extra pay or a justified bonus. the managers are not helpful and you live with stress every minute in the job as they are just out to expose your mistakes. one mistake made will be used as leverage for them to scare you throughout the year. you will be reminded of it during your appraisal when they reveal how little bonus you're getting. colleagues are average although most of them are backstabbers or rats. it is not an enjoyable workplace, neither does -

Pros

we get red packets or new notes for festive season before the public gets them

Cons

long hours. low salary. horrible work environment.

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Fun

Bank Executive (Former Employee) - Chinatown - May 24, 2020

Good Bank that is strategically located and carries out day to day functions for people. Has a lot of people that are skilled in dealing with money and earning.

Pros

Free coffee

Cons

Long hours

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Fast paced working environment

Bank Executive (Former Employee) - Singapore - March 12, 2020

Fast paced working environment Good team leader Good team bounding sessions

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Insights into DBS Bank

Based on 18 survey responses

What people like

Sense of belonging
Inclusive work environment
Ability to learn new things

Areas for improvement

Energizing work tasks
Ability to meet personal goals
General feeling of work happiness

Cool working environment with helpful co-workers

Bank Executive (Contract) (Former Employee) - Changi Business Park - August 15, 2019

I was assisting with securities settlement for Wealth clients. I also helped to prepare reports for managers and other ad hoc duties. In every job the hardest part is probably committing to overtime if required. I remember there were some problems that caused a large volume of backlog stuck in the system till late and I have to clear the securities quantities as they cant be carried forward to the following date. I voluntary stayed till 10pm and 12am a few times. Thankfully, I was living very close to my workplace. The enjoyable part of the day was to leave on time and there are free shuttle bus service to certain allocated points provided. On special occasions, we were given "free" food from the company or the department team lunch for team bonding or fruit day/treats for their employees. I guess that is the perks of working for a huge enterprise.

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Decent Salary

Bank Executive (contract) (Former Employee) - Singapore - March 24, 2019

Daily work is like a robotic process and employees have to hit the minimum quota for KPI. After the first two weeks of learning the basics, all we was the same thing all over again, and only an hour of lunch break in between. The positive parts are, since the workload is never ending, contract employees like myself get to work overtime and earn the extra cash needed, and a free coffee machine accessible for the staff.

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supportive colleagues

Bank Executive (Former Employee) - Chai Chee - February 27, 2019

-Enjoy work, back home on time -Supportive manager/supervisor -Fun working environment -Lot of activities organize by company -Helpful colleagues -People oriented superior

Pros

recognition hard work

Cons

Lacking of job prospective

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Bank Executive

BANK EXECUTIVE (Current Employee) - East Singapore - January 18, 2019

Great place to discover who you really are and how you may contribute to a meaningful career!!! Its also a fast paced organization and in recent years DBS has adopted a start-up culture, ensuring everyone is given ample opportunities to have the space in developing their individual potential.

Pros

Helpful management team

Cons

Can't think of any yet

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Long working hours and work life imbalance

Bank Executive (Current Employee) - Punggol - September 9, 2018

Working hours need to be review. Manpower can be better managed accordingly Service standards not only apply to external customers, should extend to internal staff

Pros

Remuneration

Cons

Long working hours, insufficient manpower

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Fun working place

SETTLEMENT EXECUTIVE (Former Employee) - Raffles - March 8, 2018

Good.working environment . Fun filled place to work. Lots of bonding for staff which I love it. Pay wise could have been better. Can considered yearly overseas trips

Pros

Flexi working enviroment

Cons

Politics

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productive

Bank Executive (Current Employee) - Singapore - February 26, 2018

I would handle calls from people all over the world. very customer oriented job and handling of their accounts and cards. Friendly and fun workplace to work in. Enjoyed interacting with people. rewarding and enriching experience.

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good

Bank Executive (Current Employee) - Marina Bay - January 11, 2017

Working in DBS is equally good. The benefits are good too. yes definitely colleagues are very nice people to interact with.

Pros

occasionally lunch treats

Cons

long hours at times

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Environment

Executive (Former Employee) - Changi business park - November 9, 2016

Overall DBS bank culture is friendly and eco-friendly. Colleagues are friendly and helpful. The location is convenient and easily located by bus or car.

Pros

Early dismiss

Cons

OT Not payable

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Frontline Job

Bank Service Executive - Consumer Banking Group (Former Employee) - Parkway Parade Singapore - July 13, 2016

The bank is a fast paced job which i enjoyed at times. It is sad to leave the bank because it is definitely a stable company with lots of monetary benefits for me. However, i could not continue further due to the long working hours till late night and no work life balance at all. I start to realise that I prefer working in back end jobs than frontline and would like to pursue better on my passion for office jobs like areas in Human Resource, admin or finance. The bank has also lack of manpower that requires most staff to be recalled back on their off days because of the high turnover rate. Hence, i am interested now to find an office hours job like mon to fri and continue to excel in that kind of career in years to come.

Pros

Salary benefits

Cons

Long hours and no work life balance

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Family-orientated, peaceful

Bank executive (Former Employee) - Changi Business Park - March 3, 2016

Its a stable job, but no progression or room for growth. a good place to have a retirement job. Treasury Risks monitoring report was a report that I was pro-active in learning and after which I have taken up a few more reporting to learn.

Pros

non-stressful environment

Cons

no career progression, traditional reporting manager.

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Stressing environment

Bank Executive (Current Employee) - Toh Guan, Jurong East - September 20, 2014

Processing documents to meet cut off time. But when item becomes volumnious it takes up longer time to process. With time management being the essential part of the work, my team-mates work hand in hand. Meeting client's and internal requests and demands and add on implementations becomes a challenge and stressful at times.

Pros

Free lunches during corporate functions

Cons

Long hours

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An effective and efficient workplace

Bank Executive (Former Employee) - Singapore - August 20, 2014

Due to good management practices, I was able to practice work life balance, and focus on specific roles that were given to me.

Pros

Flexible breaks

Cons

Nil

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A work-life balance

Bank Executive (Former Employee) - DBS Asia Hub @ Changi Business Park, DBS @ Comtech - August 9, 2012

• Authenticate caller before revealing information pertaining to their company’s accounts• Responsible as a main contact point for customers’ enquiries• Handle external customer queries within one-call resolution• Achieve and adhere to specified performance standards in timeliness and accuracy• To continuously think ahead and help to develop solutions to emerging problems• Actively promote IDEAL for easier access to their account balances and make payments