DBS Bank
3.9 out of 5 stars.
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Customer Service Representative monthly salaries in Singapore at DBS Bank

Job Title
Location
Average salary
$3,408 per month
48%
Above national average

Salary estimated from 8 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: 1 October, 2021

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Reviews about Salary & Benefits for Customer Service Representative in DBS Bank

It has good benefits

Fast paced environment, lacks work/life balance, but has good benefits and salary. The work culture could be improved on and the coordination of the systems

Pros

allowance

Cons

long hours
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Good coworkers, but slow progression.

Typically daily servicing of corporate clients, with account opening/ change of mandate and loan matters including trade items like BG as and when. Assisting RMs on a daily basis to provide joyful banking experience. Generally, colleagues are very nice, but management doesn't really provide opportunity for advancement, rigid in a sense that majority only approves of promotion after a gap of 1-2 years. Hardest part is where relationship managers / team heads are always "Yes Man" to customers when in fact it is unreasonable and hard to push through as they are not aware of how operations/ back end work. Most enjoyable is getting to know the people behind the scenes, understanding them even though they are back-end colleagues, we may not see them everyday, but its always good to know that they are willing to lend a hand as long as it is within reasonable grounds for exceptional handling.

Pros

Flexible benefits are really attractive

Cons

Slow career progression
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Fast-paced and challenging

It is a face-paced and challenging job but there is always one colleague seated next to you that can help you. All the staff there are nice and supportive.

Pros

Free lunches

Cons

Long hours
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See all DBS Bank Customer Service Representative reviews about Salary & Benefits

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How much does a Customer Service Representative make at DBS Bank in Singapore?

Average DBS Bank Customer Service Representative monthly pay in Singapore is approximately $3,408, which is 48% above the national average.

Salary information comes from 24 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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  • Customer Service Representative
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