DTCC
3.7 out of 5 stars.
Write a review

DTCC Employee Reviews for Operations Associate

Review this company
Job Title
Operations Associate9 reviews
Location
All

Ratings by category

3.8Work-Life Balance

Search reviews

Sort by

HelpfulnessRatingDate
Found 9 reviews matching the searchSee all 338 reviews

Fair and Honest, but fears change and progression

Indeed Featured review

The most useful review selected by Indeed
I pretty much summed it up in my summary. It's a great place to work at. However, there is a distinct push back against changing anything that has been done over the past 30 years. There is always a fight for trying to enhance procedures or change anything for that matter. It's always the "It's the way we've always done it," mantra that can kind of be frustrating. They are getting better though, some changes are happening but it's still a struggle. Pros: Better bonuses than most, you get to wear jeans everyday, they do have Work from Home capabilities but depending upon what department you work in it may be frowned upon. Definitely learned a lot, everyone knows their stuff and you can't just "fake it till you make it," kind of thing. Cons: Stubborn old school mentality in some areas that resist change for the better.
Was this review helpful?

Avoid at all costs

If you are a yes man then this is definitely the place for you. However , if you value your career , your worth and especially your mental health , avoid at all costs ! For a company that prides itself on mental health and awareness , they totally lack in this area ! Total lack of empathy and support in that regard and used against you health and the

Pros

Team mates

Cons

Management
Was this review helpful?

Stressful

The work can be very interesting and sometimes tedious. The firm is very Risk oriented, which is understandable in today's environment. I felt that the management style needed some work. Nobody bothered you unless something was brought to their attention. They did not get out in front of things and were somewhat oblivious to what was happening day to day. The management team was very likable, but had a problem with confrontation. The most frustrating part of the job was that there was really no growth within your own department; however, there were some opportunities to move laterally outside of the area. The best part of the job, I would say, is the company itself. It is a good place to work, with good benefits.

Pros

Company events

Cons

Recognition
Was this review helpful?

Na

Day to day pretty high paste, deal with a global industry among them many of the top financial institutions. Case dealt with on a daily basis also include know ledge of other internal team. High multi tasking environment.
Was this review helpful?

Poor Place to work with very poor culture

You are treated by US management like 3rd world country employees. Staff are not looked after or cared for and so there is poor retention. The environment is a modern day factory. Very poor pay for the role that is expected Poor management and poor facilities. Worst place I've EVER worked.

Pros

Free tea and coffee

Cons

Everything else
Was this review helpful?

Rate your recent company

Share your experience to help others

Great for CV

Good experience. Really could pay more for what they expect from their staff. You need to be flexible about working bank holidays and an extra few hours here and there

Pros

Free tea and coffee
Was this review helpful?

Productive and enjoyable work place

During my time there from management to co-workers the environment was fantastic. All were hands on, ready to help, incentives were fair, benefits, raise and bonuses were fair. It was a fast paced world but, enjoyable.
Was this review helpful?

High pay with low skills and little room for advancement

The roles and responsibilities for your job are unclear, unsatisfying and quite mundane. This company has not invested in tools and are on the low edge of cutting technology. They do however, offer work/life balance from their work from home program and they pay well, and give a yearly incentive. The vacation is extensive, but the benefits (medical/dental) are expensive and not that good.

Pros

Salary, Incentive, Vacation

Cons

No skills, no tools, nothing to learn
Was this review helpful?

Stable Place to work

Manage day to day operations of DerivSERV, LoanSERV, and GTR
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at DTCC. Our community is ready to answer.Ask a Question

Overall rating

Based on 338 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

Compare DTCC with

  • Companies
  • DTCC
  • Employee Reviews
  • Operations Associate
Tell us how to improve this page
What would you add or change?