3.3 out of 5 stars.
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Dunkin' Employee Reviews for Customer Service Representative

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Customer Service Representative2 reviews
Singapore2 reviews

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3.3Work-Life Balance

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Relaxed & Fun

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It took me less than a week to memorise the donut name, recipe on different types of drinks and to adapt to the working environment. The workers were all easy going, kind-hearted & patience when guiding me throughout my training week


Staff Meals


Long Hours
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I enjoy the solo shift.

I like the idea of working alone as it gives me the sense to compete against other staff to achieve higher sales target. I enjoy every day of it.


Free coffee & donut


not enough hours
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Overall rating

Based on 23,906 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

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