foodpanda Employee Reviews
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Working at own pace. Own time own target. Rates and hours depends on demand.
Delivery Rider (Former Employee) - East Singapore - April 1, 2022
Indeed Featured review
The most useful review selected by IndeedNot a bad job for freelance, especially for individuals who dont intend to work in or for a company with many different departments and structure. No bosses or other assignments
Pros
Good rate, own time and expense
Cons
No other benefits
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Fast-paced, Autonomous platform with lots of Opportunities
Specialist, Talent Acquisition (Tech) (Current Employee) - Foopanda - August 21, 2022
I work here at Foodpanda for 2 years plus and grew a lot here, as it is the pinnacle in my tech career. The company provides you with lots of opportunity for growth as it is still running like a start-up with many problems to solve, especially in processes. Overall, people are willing to listen to you, and willing to try something new, which is what makes it awesome working here. The downside is; there are just too many things to do, which sometimes make you feel like youre a headless chicken running.
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Its ok
Internship (Former Employee) - Singapore - January 1, 2022
The work culture is quite flexible there. People are quite nice. Everyone is quite friendly so the workplace is rather decent. Overall good place to work in
Pros
Good salary, Good culture
Cons
Nothing much really
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Support & chat despatch
Food despatch (Current Employee) - North-East Singapore - November 19, 2021
Helpline despatch were clueless and unequipped with proper procedure. Unprofessional in handling pressure when incident being rise up to them. Rushing to solved incident but always lacks of solution. Frequently asked feedback but nothing done. Language barrier on the address but nothing done. 20min waiting time with no compensation during peak hour.
Pros
Lucky if get stack orders but rarely happen!
Cons
Large delivery that jeopardize safety, Platform performance/incentive system benefit more for them, Less orders, Payment too low.
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Flexible hours
Rider (Former Employee) - 21 Toh Guan Rd E, #07-01 Detail Inc., Singapore 608599 - September 20, 2021
Your work involves sending food(or goods) to customer who pay you higher than the selling food price. Without good vehicle you will be working for almost free.
Pros
Flexible hours
Cons
You get sun burn all over
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foodpanda
Delivery Rider (Current Employee) - singapore - March 19, 2020
its relaxing, its an on time on target job. rush if you have a target for you monthly income, relax if you dont have an monthly income target. its a good experience
Pros
on time on taget job
Cons
no order no money
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Flexible
Food Delivery Rider (Former Employee) - Pasir Ris - February 27, 2020
Requires a lot of patience as orders are inconsistent every day. Various problems will occur and it requires us to get used to it. Fun and flexible job nonetheless.
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Fun and exciting
Area Manager (Current Employee) - Singapore - December 28, 2019
This company highly encourages work life balance, which makes work less stressful and the daily tasks assigned to me is manageable and train me to be a stronger person.
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Fun Workplace
Rider (Current Employee) - Singapore - December 15, 2019
Having your own schedule and improving self discipline in this related job. Self discipline is important because our salary is depending on how much work, effort and time we put in.
Pros
Flexible working hours
Cons
Limited slots
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Pink panda
Delivery Rider (Former Employee) - East - November 20, 2019
Great food delivery starter if you just passed your 2B licence. Awesome community to help you along the way. Incompetent despatcher to say at least. As a freelance job, You can go vacation anytime you want.
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Jobs at foodpanda
Non repetitive work
Delivery Expert (Former Employee) - East Singapore - December 12, 2018
• Ensure effective communication with customer, various restaurant personnel, dispatcher and manager to provide customers with a satisfactory transaction
• Fast pace learning and adapting working environment
• Delegate time and route efficiently to ensure no late orders
• Independent work process of accepting, collecting and delivering order
Pros
good allowance
Cons
long hours, high safety risks
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Enjoy working because you are the boss
Delivery Rider (Current Employee) - Tampines - November 14, 2018
It is the best to make money by yourself but it have no CPF contribution so ya that the only problem. CPF is very important and for working as delivery rider you get to learn a new things make a good friends
Pros
Lunch time it your own timing
Cons
1hour break
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Fast growing
Operation Executive (Former Employee) - paya lebar - July 30, 2018
Get to learn alot as it is a fast paced growing company. Diverse company with mixed culture. Friendly colleagues and always helping everyone regardless of the departments and levels.
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Decent work environtment
Delivery Rider (Former Employee) - Yishun - April 24, 2018
-Flexible working hours
-Management are mature and understanding
-No proper designated waiting area to wait while waiting to receive orders from dispatchers
-Might be very tiring on some days as there is no official time for breaks to have lunch or dinner
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Great place for hit and run riders
Delivery Hit and Run Driver (Current Employee) - Central Singapore - April 10, 2018
FoodPanda is a wonderful employer.
I hit a car during delivery, and drove away on my motorbike.
FoodPanda's support team protected me from being harassed by my hit and run victim, and I'm able to continue delivery for them to today.
Pros
Protective management
Cons
Bad scheduling - I have to rush deliveries resulting in hit and run accidents
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flexible work life
rider (Former Employee) - East Singapore - March 26, 2018
its a simple job and free and easy and at the same time flexible with the work life balance and can meet new people along the way that became friends with me
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Productive and fun working place
Delivery Rider (Former Employee) - North Singapore - February 9, 2018
Very good place and create and learn new things.
A cross trained evvironment.
Very fast pace job scope
Deal with many variety kinds of customers
Deal with Petty Cash and paper work
Deal with BOH AND FOH and even Delivery Riders
Target Sales and outlet achievement
Pros
Free lunches
Cons
Long hours and No OT pay
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I was cheated by foodpanda of my salary.
Rider (Former Employee) - Central Singapore - January 30, 2018
I was wrongly deducted off my salary nearly $500 on the days that I did come to work and on the days that I give up my shift following the SOP. I tried going to the main office to complaint, they promise me mountain but non was done. I have given them all the evident of the deduction still they go quiet then I was suddenly terminated. Email after email has been sent but to no reply. Can anyone give me a way to get my money back??
Remy rose
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PartTime
Part-Time Delivery Rider (Former Employee) - West Singapore - January 17, 2018
o Deliver orders to customers on assigned routes
o Maintain ongoing communication with route dispatcher
o Responsible for cash payment from customers upon delivery
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Poor Culture and Top Management
SHIFT MANAGER (Former Employee) - North Singapore - January 15, 2018
Typical day at work requires at least an hour's extension. High amount of cash collection involved. The culture is very poor; non-performers are protected instead of terminated.
Pros
Nil
Cons
Very poor work culture.
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Ask a question about working or interviewing at foodpanda. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture
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Questions about foodpanda
- What questions did they ask during your interview at foodpanda?4 people answered
- How is feedback from management delivered at foodpanda?One person answered
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- Does foodpanda require pre-employment background checks? What kind of background check does foodpand…One person answered
- Do you need to own a bicycle or vehicle to get this job?or will they provide the transport vehicles,…Answered by foodpanda