foodpanda
3.8 out of 5 stars.
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foodpanda Employee Reviews

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Location
Singapore32 reviews

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3.7Work-Life Balance

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Found 32 reviews matching the searchSee all 285 reviews

Working at own pace. Own time own target. Rates and hours depends on demand.

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The most useful review selected by Indeed
Not a bad job for freelance, especially for individuals who dont intend to work in or for a company with many different departments and structure. No bosses or other assignments

Pros

Good rate, own time and expense

Cons

No other benefits
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Fast-paced, Autonomous platform with lots of Opportunities

I work here at Foodpanda for 2 years plus and grew a lot here, as it is the pinnacle in my tech career. The company provides you with lots of opportunity for growth as it is still running like a start-up with many problems to solve, especially in processes. Overall, people are willing to listen to you, and willing to try something new, which is what makes it awesome working here. The downside is; there are just too many things to do, which sometimes make you feel like youre a headless chicken running.
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Its ok

The work culture is quite flexible there. People are quite nice. Everyone is quite friendly so the workplace is rather decent. Overall good place to work in

Pros

Good salary, Good culture

Cons

Nothing much really
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Support & chat despatch

Helpline despatch were clueless and unequipped with proper procedure. Unprofessional in handling pressure when incident being rise up to them. Rushing to solved incident but always lacks of solution. Frequently asked feedback but nothing done. Language barrier on the address but nothing done. 20min waiting time with no compensation during peak hour.

Pros

Lucky if get stack orders but rarely happen!

Cons

Large delivery that jeopardize safety, Platform performance/incentive system benefit more for them, Less orders, Payment too low.
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Flexible hours

Your work involves sending food(or goods) to customer who pay you higher than the selling food price. Without good vehicle you will be working for almost free.

Pros

Flexible hours

Cons

You get sun burn all over
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foodpanda

its relaxing, its an on time on target job. rush if you have a target for you monthly income, relax if you dont have an monthly income target. its a good experience

Pros

on time on taget job

Cons

no order no money
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Flexible

Requires a lot of patience as orders are inconsistent every day. Various problems will occur and it requires us to get used to it. Fun and flexible job nonetheless.
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Fun and exciting

This company highly encourages work life balance, which makes work less stressful and the daily tasks assigned to me is manageable and train me to be a stronger person.
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Fun Workplace

Having your own schedule and improving self discipline in this related job. Self discipline is important because our salary is depending on how much work, effort and time we put in.

Pros

Flexible working hours

Cons

Limited slots
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Pink panda

Great food delivery starter if you just passed your 2B licence. Awesome community to help you along the way. Incompetent despatcher to say at least. As a freelance job, You can go vacation anytime you want.
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Fee

Salary didnt give. So late . Dont work at foodpanda. Dont know givr salary They eat your money Dont work foodpanda West side staff work like ????smoke vape only
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Non repetitive work

• Ensure effective communication with customer, various restaurant personnel, dispatcher and manager to provide customers with a satisfactory transaction • Fast pace learning and adapting working environment • Delegate time and route efficiently to ensure no late orders • Independent work process of accepting, collecting and delivering order

Pros

good allowance

Cons

long hours, high safety risks
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Enjoy working because you are the boss

It is the best to make money by yourself but it have no CPF contribution so ya that the only problem. CPF is very important and for working as delivery rider you get to learn a new things make a good friends

Pros

Lunch time it your own timing

Cons

1hour break
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Fast growing

Get to learn alot as it is a fast paced growing company. Diverse company with mixed culture. Friendly colleagues and always helping everyone regardless of the departments and levels.
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Decent work environtment

-Flexible working hours -Management are mature and understanding -No proper designated waiting area to wait while waiting to receive orders from dispatchers -Might be very tiring on some days as there is no official time for breaks to have lunch or dinner
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Great place for hit and run riders

FoodPanda is a wonderful employer. I hit a car during delivery, and drove away on my motorbike. FoodPanda's support team protected me from being harassed by my hit and run victim, and I'm able to continue delivery for them to today.

Pros

Protective management

Cons

Bad scheduling - I have to rush deliveries resulting in hit and run accidents
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flexible work life

its a simple job and free and easy and at the same time flexible with the work life balance and can meet new people along the way that became friends with me
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Productive and fun working place

Very good place and create and learn new things. A cross trained evvironment. Very fast pace job scope Deal with many variety kinds of customers Deal with Petty Cash and paper work Deal with BOH AND FOH and even Delivery Riders Target Sales and outlet achievement

Pros

Free lunches

Cons

Long hours and No OT pay
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I was cheated by foodpanda of my salary.

I was wrongly deducted off my salary nearly $500 on the days that I did come to work and on the days that I give up my shift following the SOP. I tried going to the main office to complaint, they promise me mountain but non was done. I have given them all the evident of the deduction still they go quiet then I was suddenly terminated. Email after email has been sent but to no reply. Can anyone give me a way to get my money back?? Remy rose
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PartTime

o Deliver orders to customers on assigned routes o Maintain ongoing communication with route dispatcher o Responsible for cash payment from customers upon delivery
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Poor Culture and Top Management

Typical day at work requires at least an hour's extension. High amount of cash collection involved. The culture is very poor; non-performers are protected instead of terminated.

Pros

Nil

Cons

Very poor work culture.
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Overall rating

Based on 285 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture

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