Four Seasons
4.1 out of 5 stars.
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Four Seasons Employee Reviews

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Singapore16 reviews

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3.8Work-Life Balance

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awesome experience but very tiring

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awesome experience but very tiring. have to provide services to demanding guests. lot of time there are not enough staff and the guest want this and that and we can not say no. must smile a lot when tired.


free meals


long hours. demanding guests
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Could be better

Four Seasons could be better. They need to take guests more seriously. They are over protective of their line staff. They should be fair and transparent in promoting their employees.
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Great place to work.

Great place to work. They realy take good care of their employees . I will recommend Four Seasons to all budding hotel employees who want to scale new heights in the hotel industry.
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Stressful and fast paced

Very stressful and fast paced environment. Not recommended for those who unable to stand for a very long time especially when you're in banquet dept. Also management should listen to the feedback of the staff and act on it.
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Good place to work

Learned a lot of things in this company, helped me to grow and to work professionally. We followed standards to give our guests an memorable stay on our hotel and remarkable dining experience.
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Constant learning environment

I love the golden rule of Four Seasons Hotel which is to treat others as we'd wish to be treated ourselves. The level of the standards in Four Seasons made me proud to be part of it.
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Official response from Four Seasons

July 16, 2019
Thank you for your review as a former Concierge and letting us know that we’re on the right track! We love hearing reviews like this about what makes working at Four Seasons so special.






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I work at the cold kitchen so I will just prep the same things day in and out. jobs that generally involve cutting. The management takes good care of the employees and create oppourtunities for job rotations around the vicinity.
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Overall Positive Experience

I was working as a intern for a few months. I really liked people that I was working with and I thought employee benefits were quite good even though I was only an intern. Lunches were good in a sense that employees could go to employees restaurant to eat.
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Fun work place

Fun working place.can work with friends,friendly employees.we serve buffet to the students in the school and do events for the students.serve drinks and clear plates
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Despotic and bossy Marketing management

They have a new Asia Pac Marketing head and she is truly imperious and domineering. The staff are not interested to work in this organization anymore.
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Great experience and learning journey

Throughout this 5 years in this position, i have gained beneficial knowledge and experience. Customer Service is a vast industry and an eye opener. i have learnt how to tackle customer's feedback in various levels and have achieve customer's satisfactory as well. I have learn that knowledge is an ongoing journey regardless of the company, customer trend and environment things differ accordingly. I have definitely learn that team work, communication and clear precise instructions are important in every role to ensure that the task is done correctly and efficiently.


staff meal, vacation accommodation


long hours, shift work
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Amazing Marketing management

Marketing Dept APAC is amazing. Ms J PHI is the best, She knows how to show off and got all people's attention. She also likes to override other people's decision and thought . I think she is more ambitious than the President.


Free lunch


Weird working atmosphere
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Perfect, but not for me.

I adore everything about Four Seasons, from the culture to the people. However, it is not what I am looking for.. Slowly, there was nothing else to learn which challenged me and I grew out of it. I need something less routined, more skills to learn, more challenging and fulfilling.
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Awesome Work Experience

A warm working environment. Amiable colleagues/staff. Inspiring and supportive management. It was a real treat working for Four Seasons Singapore. Given the pleasant ethos created by the Four Seasons Team I truly enjoyed my work especially meeting with guests and contributing to convivial experiences.


Fantastic amenities for staff; good locker, great quality of training, fantastic cafeteria
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Fun Workplace

• Assisting a team of Catering & Conference Service managers concurrently with daily duties • Preparing proposals and contracts for clients • Handling queries from telephone calls and emails • Qualify potential clients and make function room bookings • Keying in banquet event orders and issuing to respective departments • Preparing monthly expense reports for Catering & Conference Service Managers • Providing administrative support to whole department during the absence of other Catering & Conference Services Assistant • Clearing monthly Invoice • Submitting attrition files for groups. • Preparing welcome letters/amenities/packs for conference groups • Administrative support to Director of Catering & Conference Services: • Preparing and filing of Director’s daily and monthly reports • Preparing Director’s Expense Report • Managing the departments Leave Request • Managing requisitions for office supplies • Coverage back-up for the Catering & Conference Services Assistant
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Overall rating

Based on 2,453 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.9 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
4.1 out of 5 stars for Culture

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