Grab Employee Review

Fun & Productive workplace

3.0

March 2, 2018

Customer Service Representative (Former Employee) - Midview city

have to learn on-job-training. not much of a proper in house training for staffs. learn to deal with difficult customers and drivers. develop problem solving skills.

Ratings by category

3.0Work/Life Balance

4.0Salary/Benefits

3.0Job Security/Advancement

3.0Management

3.0Culture

Pros

good benefits and pay

Cons

lots of weekly meeting, no proper training

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Customer Service Representative (Former Employee) - Sin Ming

Once I managed to familarise with zendesk and other platforms, I was able to hit a record of facilitating over 200 call, above the job scope of 80-100 calls per shift

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Cons

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Grab driver (Former Employee) - Islandwide

the working is same as taxi drivers Just earn as you can own target own time It fun because you have a flexibility time for your family You can start working at your timing and can do other errands

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