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Grab Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative6 reviews
Location
Singapore6 reviews
Found 6 reviews matching the search
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4.0
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Very fast paced, stressing but with good environment and good people.
Has a small kitchen where staff get to eat and converse peacefully. Work part is the tough part.
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4.0
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Once I managed to familarise with zendesk and other platforms, I was able to hit a record of facilitating over 200 call, above the job scope of 80-100 calls per shift
Pros
Free transportation claim
Cons
Early shift
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5.0
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Their office was really friendly looking and does not have that mundane look. The management were engaging. The culture was slightly messy I would say and the most enjoyable part of it all were my colleagues.
Pros
You can sit anywhere.
Cons
Shift work.
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4.0
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It's generally a good environment to work in as it is not extremely stressful. The people there are generally friendly and approachable inclusive of the superiors.
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3.0
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have to learn on-job-training. not much of a proper in house training for staffs. learn to deal with difficult customers and drivers. develop problem solving skills.
Pros
good benefits and pay
Cons
lots of weekly meeting, no proper training
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5.0
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There were always many changes made as expected in a young company, hence we were taught to adapt to many different work enviroments and situations as well as think quick on our feet.
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