Guzman Y Gomez Employee Reviews for Service Crew

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Job Title

Service Crew4 reviews

Location

Singapore4 reviews

Ratings by category

3.3Work-Life Balance

3.1Salary & Benefits

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Found 4 reviews matching the searchSee all 213 reviews

Great HR team, and colleagues, but v strict company

Service Crew (Current Employee) - Tanjong Pagar - March 11, 2023

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Recruitment into the company was fast and smooth, and colleagues in my outlet were excellent to work with. However, company policies were quite strict. All food had to be thrown after shifts- With the current food waste ads everywhere, this food could be donated to some organisation to provide meals for some people right? Also, staff meals could only be 'earned' if you worked 5h and above. I understand if we can't get a break after 5h, but still, have to pay for our food afterwards? We don't even decide the shift hours, and sometimes we get 4h 45mins, and it feels like we were purposely not given 5h so we can't eat:(

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Toxic company and work environment

Service Crew (Former Employee) - Singapore - January 8, 2023

Company advertise itself as a “Family” like working environment. How ironic I feel like I sign up myself for adoption into this abusive family. They dont even feed you honestly. Most shift allocated is only up to 4.5h when the staff meal required is 5h minimum

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Insights into Guzman Y Gomez

Based on 5 survey responses

What people like

Support from manager
Time and location flexibility
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Stressful and under appreciative company

Part Time Service Crew (Former Employee) - Singapore - October 4, 2022

As long as you are new, people will take advantage of that. Managers are quite indifferent about your experience and will continue to pile despite the workload of day to day tasks

Pros

Food is provided but you must hit the minimum hour. Selected items only.

Cons

you slave for a slightly higher pay

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a fast-paced but fun work environment

Part Time Service Crew (Current Employee) - Buona Vista - April 24, 2022

-Everyday you'll be allocated a main position (cashier, server or line) and have a secondary task like restocking drinks, taking out the trash and preparing guacamole- you might have different tasks everyday, so it's never too boring-You are prone to minor burns as the hot press is used a lot-Most co-workers are very patient and helpful -Have to multi-task a lot, and be efficient