Guzman Y Gomez
3.4 out of 5 stars.
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Guzman Y Gomez Employee Reviews for Service Crew

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Service Crew4 reviews
Singapore4 reviews

Ratings by category

3.3Work-Life Balance

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Great HR team, and colleagues, but v strict company

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Recruitment into the company was fast and smooth, and colleagues in my outlet were excellent to work with. However, company policies were quite strict. All food had to be thrown after shifts- With the current food waste ads everywhere, this food could be donated to some organisation to provide meals for some people right? Also, staff meals could only be 'earned' if you worked 5h and above. I understand if we can't get a break after 5h, but still, have to pay for our food afterwards? We don't even decide the shift hours, and sometimes we get 4h 45mins, and it feels like we were purposely not given 5h so we can't eat:(
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Toxic company and work environment

Company advertise itself as a “Family” like working environment. How ironic I feel like I sign up myself for adoption into this abusive family. They dont even feed you honestly. Most shift allocated is only up to 4.5h when the staff meal required is 5h minimum
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Insights into Guzman Y Gomez

Based on 5 survey responses
What people like
  • Support from manager
  • Time and location flexibility
  • Sense of belonging

Stressful and under appreciative company

As long as you are new, people will take advantage of that. Managers are quite indifferent about your experience and will continue to pile despite the workload of day to day tasks


Food is provided but you must hit the minimum hour. Selected items only.


you slave for a slightly higher pay
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a fast-paced but fun work environment

-Everyday you'll be allocated a main position (cashier, server or line) and have a secondary task like restocking drinks, taking out the trash and preparing guacamole- you might have different tasks everyday, so it's never too boring-You are prone to minor burns as the hot press is used a lot-Most co-workers are very patient and helpful -Have to multi-task a lot, and be efficient


flexible working hours
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Service Crew at Guzman Y Gomez

Estimated salary
$10.39 per hour

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Overall rating

Based on 213 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.6 out of 5 stars for Culture

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