3.6 out of 5 stars.
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H&M Employee Reviews

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Location
Singapore52 reviews

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3.4Work-Life Balance
3.4Salary & Benefits
3.3Job Security & Advancement
3.2Management
3.6Culture

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Found 52 reviews matching the searchSee all 11,834 reviews

Constant changing in workload and fast pace

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Fast pace and high workload and during this period have learn to be more agile and be prepared with all sudden change workload , the upper management could be more sympathy with store situation and provide sufficient support to store team.

Pros

Benefits and salary

Cons

Management and workload
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Easy Job but Toxic Environment

Tasks assigned are really easy and simple. (no-brainer job)- Folding clothes- Hanging - Cashier dutiesMy experience:For part timers schedules are given less to none per week even if you had given a full week of schedule including weekends they probably give you 1-2 days and that results in a low pay of $6-$7? Work culture:Full timers are very toxic. They love to gossip and slack. Certain lazy full timers would pass their workload to part timers before heading off to either chat with other full timers or head off to the store room for a break. Full timers will have their own cliques and they usually engage in verbal attacks to individuals, especially to part timers. I was once bullied by them and that made me feel unmotivated to go to work as I have a sense of fear and insecurity. Part timers:Mostly local students, they are friendly and inclusive they don't engage in this toxic behavior. (Most enjoyable part of the job)If things were to change, they should educate their stuff to be more professional and competent as everyone (full timers and part timers) are doing similar tasks. They don't have to show that they are superior to one another.

Pros

Easy job scope, friendly part timers

Cons

Toxic work culture, incompetent and unprofessional full timers.
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Productive & a fun working environment

- able to mingle around and bond together as a team when it comes to having an events - focused on teamwork- sustainability garments - creativity of a visual mindset here is fabulous

Pros

nil

Cons

nil
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productive and fun workplace

a very fun place to work with friends. quite a chill environment ensure the clothes are folded and attend to customer enquires about the different size and check for new items to put on shelf. overall good experience
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Nice place to work

Fun place to work with friends generally a chill environment just fold clothes and attend to customer enquires about the different size and check for new items to put on shelf

Pros

East job

Cons

Long hours
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Tiring

Worked as a part timer. Basic employee benefits like staff discounts & uniform allowances are great but can get better pay elsewhere. Long working hours.
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pretty chill and fun to work in

the people I've worked with are really nice and it was also pretty chill since they emphasise a lot of team effort. its pretty near my place so the work-life balance was very good for me

Pros

staff discounts

Cons

pay was reasonable but could have been slightly higher
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Work Life Balance

Company believes in promoting from within which sounds good in theory but the reality is that a lot of corporate staff were recruited from the stores and may not have the right skill set or professionalism for the job.

Pros

Discounts

Cons

Limited career growth
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Friendly but low pay

The people there are very friendly and helpful. When they see new comer they will try to help out. The overall vibe working there is not bad just that i wish the pay can be higher for the workload. The shift is quite flexible for part timer
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Fast paced and stressful

The pay is really too low compared to other retail outlets. The pay depends on the day that you work. Higher pay means sacrificing your weekends. It really isn’t enough when there is a high workload. However it is quite flexible once you work and depending on the outlet you work at it can be either toxic or fun. The amount of pressure may be a little too much at times especially when dealing with fussy customers. Most of the times there is a lack of manpower especially during closing which makes it really tough. Nonetheless a good experience for students or first time workers if you don’t mind the low pay rate.
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Productive and fun workplace

Stressful and need to be quick on ur feet as there are multiple occasions where many customers come in at once Especially on weekends where many families come to shop

Pros

Discount on clothing

Cons

Long hours
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Fun,toxic

It has fun environment , yet theres bias between manager and workers There’s toxic people everywhere & make me loose my motivational to go to work. Hence it was a great experience
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It was a good experience

I had a good experience, at times my tasks proved to be challenging but the other times they were mostly fun, talking to customers, having friendly coworkers. I was not making enough in the branches in Singapore, and had no overtime opportunities, I was unable to stay working at the company because of financial reasons. I would've commited to the company if I was paid more.

Pros

Great culture

Cons

Low wage
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Cosy, and comfortable environment

It’s my only best and enjoyable working experience with this company. It’s great working with some others from the head office personnel, very well versed in their work scope at a very fast pace environment.

Pros

Timing very flexible, managers very nice and understanding

Cons

Only 15mins for part timers with only few hours work
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Values based organisation

H&M emphasized a lot on values based on their 7 values that form the culture of the company. TRaining will be provided to you but it is mainly inhouse training and no external training as they believe a lot on internal.
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Fun workplace

It was very fun to work at H&M as the staff were all very nice and this made it easier for me to adapt. The environment at H&M was very chill as the managers there were treating me like a friend. Overall, H&M is a fun and chill place to work at.
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Laid back company

H&M has a laid back culture. Given that it's in the fast fashion scene, one of the perks at work is there is no dress code, which makes it different from the usual corporate outfits you wear to work. Another perk was I got to travel, albeit too frequently. This travel arrangement will work ideally for individuals who love to travel. If you have a family with kids, may not be that ideal.
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Overall experience.

It was a great opportunity for me to learn about the customer service industry and to be a part of an encouraging team, it was more than just a job. It was a learning journey.
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Fun workplace

I worked in H&M for about one month and it gives me a good experience of what it is like working in a retail industry. The most important lesson that I learnt from this experience was attitude and customer service. Whether the customers will purchase or not can be influenced by how they experienced the customer service provided and this has taught me how to approach customers in a better and more comfortable manner. Retail industry is also fun where staff can express themselves by the way they dress and some efforts that they do to improve the shop overall.
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H&m

Working as a part timer at that time, $7 is too little comparing the workload we had to bear. Hours wise was alright cause it was pretty flexible for us as it’s depending on our availability
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Fast paced environment

A very fast paced environment with friendly coworkers. Tasks are rotated throughout the day. Management could be improved. There may be mistakes and clashes regarding the monthly schedule. However, it can be rectified if informed.
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Overall rating

Based on 11,834 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.6 out of 5 stars for Culture

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