Customer Service Representative at HSBC

Reviews

Customer Service Associate in Singapore

on 24 August 2022

I literally wasted almost 6 months of my life. Waited one month for this background check and i only worked here for 5 months. In this 5 months i was already so stressed up. Too much workload. Shortstaffed. The team mates in hsbc are the worst. They are not warmth to the new ones and not helpful at all. If you are not from banking, they look down on you. And if thats the case, why bother hiring ri...

Customer Service Representative in Singapore

on 13 December 2019

So-so

Progression is extremely hard for special grade clerk, hiring managers personally do not like to hire internally and would prefer external applicants. Working environment is “okay”.

Customer Service Associate (Special Grade Clerk) in Holland Village

on 8 January 2019

A great place to meet people of different walks of life

A place I truly enjoyed working as I met numerous people from different walks of life. I had to work in a relatively fast paced environment as well as be meticulous when dealing with cash. Built my interest in customer service line by interacting and showing empathy to people when needed. I was nominated as a service hero for portraying exemplary customer service in 2007.

Customer Service Executive in Singapore

on 14 May 2018

Fantastic place to work

HSBC is a good place to work. I had to quit the job due to the implementation of automation in Singapore region. We used to interact with Relation Manager and also with customers. I started my career in HSBC net where I used take care of documents of customer before they were on-boarded.

CUSTOMER SERVICE OFFICER in Raffles Place, Singapore

on 13 June 2013

A TYPICAL DAY AT WORK

Handles large volume of payments. Provide support to shipping /large corporate customers. Ensure prompt attention is given to processing payments and resolving queries within same day. Reply to customers through emails, telephones. Provide feedback to customers and management. Advise on status of incoming funds.

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