HSBC Employee Reviews

Overall very pro work life balance and decent benefits, however leadership is rather dysfunctional and haphazard leading to very disorganized operations.

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Values and behaviour scorecard ironically brings out the worse kind of toxic politic culture.

Investment Analyst (Current Employee) - Singapore - June 13, 2023

Values and behaviour scorecard ironically brings out the worse kind of toxic politic culture. People are just competing to look like you’re the best but tend to forget the real work and thoughts of others.

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Insights into HSBC

Based on 3 survey responses

What people like

Clear sense of purpose

Areas for improvement

Feeling of personal appreciation
Energizing work tasks
Ability to learn new things

Good

Business Manager (Current Employee) - Singapore - March 30, 2023

Good colleagues, hierarchy as the organisation is huge. Could have better systems. Good leave but medical not fantastic. Overall am happy as it is a fair employers.

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Great

Intern (Former Employee) - Singapore - February 27, 2023

Good company to work in with friendly teammate that are willing to help. Fun to work in too with hot desk around you get to meet different people from different departments

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Toxic management

Customer Service Associate (Former Employee) - Singapore - August 24, 2022

I literally wasted almost 6 months of my life. Waited one month for this background check and i only worked here for 5 months. In this 5 months i was already so stressed up. Too much workload. Shortstaffed. The team mates in hsbc are the worst. They are not warmth to the new ones and not helpful at all. If you are not from banking, they look down on you. And if thats the case, why bother hiring right? Honestly it is so micro managed and toxic. And also, if you make any mistakes, they will just embarrass you infront of so many people. Even when you are new to work they will still expect you to know all. Also, hr is not friendly at all. When they wanted to hire, they were super friendly and even told me that i can call them any time when i need help but after joining I am not able to speak to them at all or when i email them, there is no reply.

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Global exposure

Manager (Current Employee) - Raffles - June 4, 2022

Great place to grow your career with global exposure and friendly colleagues. Managers are willing to teach you and there is good respect for employees

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good

pwm (Former Employee) - singapore - March 26, 2022

People who like to have a work life balance and have a time to relax and enjoy the work they do Alstom provides them all those opportunities. veryvery

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Think twice

Universal Banker / Financial Support Advisor - Collections Advisor (Current Employee) - home - March 19, 2022

Consider why so many leave a large bank, management un supportive , Pay roll mess up pay very often, and don't tell you they have messed up. They pass the blame of their own mistakes and have this fake image they present about they care for their staff.

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effort ≠ commissions

Telesales Executive (Former Employee) - Mapletree Business City - February 22, 2022

commission is not visible. how well you are paid is not based on revenue points. commissions are paid on peer ranking. very outdated company and slow......commissions are pathetic 😭

Pros

chill place

Cons

a lot of extra duties not stated in contract

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Fun place to work

Collections associate (Former Employee) - Technohub - February 1, 2021

Values work life balance. Excellent employee-employer relationship. Stressfree working environment. Best place to grow and enhance skills for career growth and advancement.

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Jobs at HSBC

See more jobs

Personal Assistant - Global Banking and Markets

Singapore

6 days ago

Client Service Executive - Global Private Banking

Singapore

7 days ago

Assistant Vice President, Lending Services - Digital Business Services

Singapore

3 days ago

First Impression Officer - Wealth & Personal Banking

Singapore

3 days ago

Customer Service Associate (Bank teller) - Wealth and Personal Banking

Singapore

30+ days ago

Good

Customer Service Executive (Analyst) (Current Employee) - Singapore - July 23, 2020

Good very good 👍 happy work life balance team meeting good learnings and other opportunities for fresher and no dress code be free only aged people occupied the company disadvantage

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Productive and fun workplace

Associate (Former Employee) - Pasir Panjang - May 12, 2020

The job scope is very clearly defined and appropriate guidance was given for me to adequately complete the job. The work culture is quite relaxing and not very intense.

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Relaxed friendly no real stress

Admin Officer (Former Employee) - Sou Airport - April 9, 2020

Nice company to work for, although you are constantly monitored on your daily performance and have weekly meeting to discuss how things are going. Nothing more to add - Nothing more to add - Nothing more to add

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stressed work place with minimal pay

Premier Banker (Current Employee) - Singapore - March 24, 2020

low salary and bonus, little perks and benefits, stressful and busy life, jurassic it system, sometimes relaxed environment, good office locations, popular company

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Great place to work in terms of work-life balance and family culture.

AML Analyst (Former Employee) - Singapore - March 19, 2020

Enjoy working with the staff in HSBC Bank. They were very helpful and supportive. The environment is a good model for any company to adopt in terms of learning, keep healthy and interaction.

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In general unfriendly culture. They tend to work in silos.

AVP (Former Employee) - Singapore - March 15, 2020

Unfortunately, I belonged to a department that did not value too much collaboration between teams. People work in silos. There is no growth unless people resign. You will not get promoted due to a blueprint format of the team. They don't do individual promotions.

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Great workplace

Assistant Vice President (Unsecured Loans) (Former Employee) - Singapore - March 8, 2020

Positive environment, great colleagues and always helpful and look out for one another. Leadership is clear, unbiased and always ensure clear instructions for assigned tasks.

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Productive workplace

Assistant Manager (SQM) (Former Employee) - Singapore - February 22, 2020

- diversity and inclusion are well-embraced - trained to be vigilant and ask the right questions to combat fraud, money laundering and terrorism - supportive management

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Stressful

Bank Teller (Current Employee) - Serangoon Garden Estate - January 7, 2020

Now the management has changed. The process and environment has changed a lot. If the management was how it was previously, most likely most people would love to stay. Other than that, its fine.

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So-so

Customer Service Representative (Former Employee) - Singapore - December 13, 2019

Progression is extremely hard for special grade clerk, hiring managers personally do not like to hire internally and would prefer external applicants. Working environment is “okay”.

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Productive Environment

Operations Assistant (Former Employee) - Singapore Mapletree - November 23, 2019

Data sheets were always passed around the credit operations before arriving on my desk. Every morning I will receive calls from India teams as well as credit risk teams from around HSBC Singapore offices to test out their data conversion system and provide troubleshoot queries to the IT teams in India.

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