Consider why so many leave a large bank, management un supportive , Pay roll mess up pay very often, and don't tell you they have messed up. They pass the blame of their own mistakes and have this fake image they present about they care for their staff.

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Toxic management

Customer Service Associate (Former Employee) - Singapore - August 24, 2022

I literally wasted almost 6 months of my life. Waited one month for this background check and i only worked here for 5 months. In this 5 months i was already so stressed up. Too much workload. Shortstaffed. The team mates in hsbc are the worst. They are not warmth to the new ones and not helpful at all. If you are not from banking, they look down on you. And if thats the case, why bother hiring right? Honestly it is so micro managed and toxic. And also, if you make any mistakes, they will just embarrass you infront of so many people. Even when you are new to work they will still expect you to know all. Also, hr is not friendly at all. When they wanted to hire, they were super friendly and even told me that i can call them any time when i need help but after joining I am not able to speak to them at all or when i email them, there is no reply.

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HSBC insights

Based on 3 survey responses

What people like

Clear sense of purpose

Areas for improvement

Feeling of personal appreciation
Energizing work tasks
Supportive environment

effort ≠ commissions

Telesales Executive (Former Employee) - Mapletree Business City - February 22, 2022

commission is not visible. how well you are paid is not based on revenue points. commissions are paid on peer ranking. very outdated company and slow......commissions are pathetic 😭

Pros

chill place

Cons

a lot of extra duties not stated in contract

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Productive workplace

Assistant Manager (SQM) (Former Employee) - Singapore - February 22, 2020

- diversity and inclusion are well-embraced - trained to be vigilant and ask the right questions to combat fraud, money laundering and terrorism - supportive management

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Stressful

Bank Teller (Current Employee) - Serangoon Garden Estate - January 7, 2020

Now the management has changed. The process and environment has changed a lot. If the management was how it was previously, most likely most people would love to stay. Other than that, its fine.

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Productive and Collaborative Working Environment

Fulfillment Associate (Current Employee) - Mapletree Business City - November 8, 2019

The company provides a good working environment for employees with substantial training and support for every individual role. They make sure that employees needs and concerns are taken into considerations.

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Na

AVP, Checker, KYC Operations, Corporate Banking (Current Employee) - Singapore - July 29, 2019

No transparency Management, news comes too sudden and you are not well informed in advance eg outsourcing of work to offshore. complicated process and keep changing.

Pros

Remote working

Cons

Long hours & unfriendly & unhelpful colleagues, not a good training ground

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Great work life balance

Analyst/Accountant & Co-Founder (Former Employee) - Singapore - July 13, 2019

Overall supportive culture, great place to work in. Management allows flexibility to work from home and gives time off for emergencies. Benefits are great as well.

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A good job opportunity.

Vice President (Current Employee) - Raffles Place - April 13, 2019

New management in this department is much better than the previous one. Very understanding and there are many opportunities not only in Singapore but globally.

Pros

Friendly environment.

Cons

None

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Collaborative culture

Manager (Current Employee) - Singapore - January 15, 2019

Collaborative culture and welcoming work environment. Strong risk management with long term vision. Common to see employees with over 10, 15 years of experience with the institution.

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productive workplace

Internship - Global Standards Department (Former Employee) - Raffles - September 25, 2018

Everyone is extremely focused when it come to HSBC, which in turn becomes its drawback. The work culture is great, but the employee often tabao and eat while wokring

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Good

Trade Assistant (Former Employee) - Pasir Panjang - December 2, 2017

Good place to work as a contract staff. Conducive and enjoyable learning environment with caring colleagues and management team. Workload is reasonable with plenty of space for growth and development.

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Specific roles delegated

Secretary (Former Employee) - Raffles Place - July 28, 2017

Worked as secretary in the Legal & Compliance department. job include supporting senior executive and team of 8 executives in daily secretarial duties and ad hoc projects or events.

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DEcent place to learn

Assistant Vice President (Current Employee) - Singapore - June 20, 2017

company is very process driven responsive to client demands management is competent workplace is very segmented hardest part was dealing with people and clients that can be very demanding enjoyed the high amounts of leave.

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Good environment, but be careful.

Advance Wealth Manager (RBWM) (Current Employee) - Singapore - June 4, 2017

Overall HSBC is a good place to work in. Colleagues are friendly and helpful.No discrimination. However do be careful of the management. More often than not, they would want to protect their "rice bowl" at your expense. Although the organisation claims to be open, you will sometime find it hard to express or share your views. Salary wise is acceptable, bonus is acceptable. If your intention is to do a Sales role in HSBC, I would recommend otherwise. Discretionary bonus for sales role, not ideally the best as you may not get paid for the effort you put in.

Pros

Friendly working environment, good salary scale.

Cons

Discretionary bonus for sales role, not ideally the best.

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Not able to rate

Personal Assistant (Temp) (Former Employee) - Raffles Place - May 10, 2017

Working for a team of 20 staff. Temp position. Assisting Global heads and MDs. Unable to adapt due to different culture and also the system in the company. Fast paste work area.

Pros

Stress

Cons

Stress over the work

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tbd

Business Analyst (Former Employee) - tbd - April 10, 2017

Pros Great work culture Nice management Nice opportunities to learn and experiment Cons Salary is slightly below market standards. .......................

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Productive and Excellent work life balance.

Premier Relationship Manager (Current Employee) - Mapletree business city - January 13, 2017

Typical day starts with handling trades and banking requesting of HNW clients. We work towards the goal to deepen relationship with clients and understand their financial needs. Experience gained: Relationship management Performing dealing desk task Efforts on due diligence and KYC Co-workers and supervisors are supportive and demonstrate good team spirit. Which is the most enjoyable part of the job. Challenges comes from clients demand and some inefficiencies of internal process.

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Flexible and Productive workplace

Private Banking Internship assistant (Former Employee) - Raffles - June 14, 2016

Keying in data entry and picking up different finance skills. Management is good and has a definite goal for every task set, including specific deadlines. Co-workers are friendly and willing to help. Hardest part were encountering difficult words not learnt before. Most enjoyable part of the job was interacting with new people and picking up new skills.

Pros

Conducive working environment and friendly colleagues.

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Not Conducive, Discouraging And Lack Of Proper Training

Senior Officer (Former Employee) - Raffles Place - November 19, 2015

Politicking culture, limited patience for training, shorthanded, so tend to throw every aspect of work at newcomers too. A lot of blaming behavior, gossip and doubts about colleagues being passed around.

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Typical bank culture

Quality Analyst (Current Employee) - Pasir Panjang - May 28, 2015

Depending on who your line manager is, it can be either a bad or good experience for you. The work pressure can sometimes be overwhelming, which is not surprising for a bank. Being a foreign bank has a good and bad side: the good part is that most of the time the local process and decisions will be influenced by the global management. The bad side is - most of the time the local process and decisions will be influenced by the global management.