Hermes
2.1 out of 5 stars.
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Hermes Employee Reviews for Courier

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Job Title
Courier25 reviews
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2.3Work-Life Balance

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Good place to work

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Cheerful environment to be around however staff budget is determined by sales meaning you have no guarantee of how many hrs you will work 1 week can be 8 next cwn be 40

Pros

Good environment

Cons

Minimum wage
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Hard work with low pay and no support from management at all

since i started at Hermes they've reduced the parcel rates and any rounds with a decent amount of parcels on they cut in half. If you ring a manager for advice they never answer the phone but if they want you to do some extra work for them their phone soon springs into life. If you return to the depot for whatever reason you're supposed to get £4 for it...you never get the £4 and a manager will often ring asking if you could pull them out of the mire & they'll give you an extra £20 for doing so...you never get the £20. To make an ok living from Hermes/Evri you need to be doing 180 parcels a day. The vans are often late meaning you don't start delivering til midday and it's a 6 day a week job. If you want a day off they want a month's notice & Evri are supposed to find cover which they never do so the day after ur day off you'll have 2 days worth of parcels to deliver. DO NOT believe these Evri ads saying its £500-700 a week coz it is utter rhubarb. and don't forget out of ur wages you need fuel (£££'s), insurance, tax and upkeep on ur van/car...oh and they don't have a customer service line so if the customer is angry their parcels gone missing it'll be down to you to explain why...I had around 30 customers Numbers in my phone without any support or thanks from Evri/Hermes for being their customer service rep as well as driver.

Pros

there are no pro's anymore

Cons

Long Hours, low pay and zero support from the irritating managers
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Don't care as long as you slug your guts out

Stupid managers , no planning .always waiting for delivery for sorting depots. Managers always pushing you to deliver oversize items that belong on lorries. Honestly don't touch with a barge pole.
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Terrible company to work for, dont bother

Total chaos all of the time, no time for workers at all, left to get on with it, too many parcels daily for a car, very hard work, heavy underpaid parcels, ridiculous layout at depot

Pros

None

Cons

Plenty
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Flexibility to plan your own day

The best part about the job is meeting new people and being active. The hardest part is not knowing the number of parcels you have, and therefore the pay is up and down, as you don't have a set wage or set working hours.
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It's ok to work for

You have to enjoy this line of work to stay with this company.They do make things difficult for you on their system.But being outdoors, working for yourself and seeing customers are big pros.
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Not worth your time

You are self employed, not employed by Hermes/Evri. Avoid this company at all costs. The management and tech support is dire. You have to use your own phone, car etc which means you end up spending a large majority of the earnings on them and getting very little in return unless you are willing to work very long days which will also add more wear to your property.
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Decent enough company

Fairly relaxed company provided you do the role properly. Warehouse can be chaotic which will have an impact on the courier time. Management were supportive and the warehouse associates were usually helpful. 100% needs a dedicated area that is sheltered from the weather and not loading from a dirty truck car park! Overall not a bad company to work with especially if you need flexibility in start times.

Pros

Relaxed

Cons

Loading in all weather from a dirty truck car park
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Simple and easy

each day was simple.. pack your car with parcels and take them to the customers house. Not much stress involved unless you don't know a route and accidentally put something at the bottom of your car. All in all a great job for drivers.

Pros

Fast and to your own timeline

Cons

working in all weather
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Flexible

I enjoyed working as a courier as you do things at your own pace. The only downside was delivering in an unfamiliar area and not knowing the best routes

Pros

Flexibility

Cons

Stressful when in an area your unfamiliar with
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Awful

Poor pay no job security bad management uneducated staff bad conditions poor volume poor work ethic only concerned about parcels and not there staff and rude
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Barely earn a wage.

Petrol and insurance costs are barely covered by wages and constantly on the go, it’s exhausting, you are tracked via your phone. It’s like working for nothing. You can earn bonus’s but you must have everything at 100% there’s not even a Margain. It’s absolutely exhausting to the point I almost feel like having a breakdown.
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Productive

I enjoyed my time at Hermes. Good money to be made if you can get a regular round with a good workload. May find you don’t make as much if you aren’t getting a good volume of parcels everyday
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Not worth it with the rise in petrol costs

Minimum pay per parcel. Wage looks decent until you take off fuel and car running costs. Will need a decent sized vehicle to make it work. Plus side, easy to work round family commitments as can plan your own hours . 6 day week and extremely hard work over p3ak season

Pros

Can plan deliveries around home life

Cons

Fuel costs. Wrong banded parcels.
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Not a great place to work

Not great, no training given to newbies and the pay is diabolical considering the workload. Poor working conditions, management are corrupt as is the company.
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Nice to work for

Good company but could pay more for parcle delivers and give more parcles to each person also the mangers ar nice and helpful they help with everything
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Flexible work place not paid well their demands and what they want to pay you is not worth it.

Very poor management, couriers not looked after , very bad salary but there is some flexibility in terms of starting time and finishing time , they demands a lot from courier but they don’t pay enough at all. Every driver walk-in he can be offered the job and the management don’t care if he can do the job or not - EVery courier gets different rate and the work is the same although you might be doing area which is harder than other who gets more than you.
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Tiring and not enough paid

The pay rate per parcel has never been enough. No fuel allowance. The ad stating £10 per hour is false especially as the pay is less than 50p per parcel. Once you get working for the company it's averaging around £5 per hour once parcels are worked out. It's a ridiculous company with management lining their pockets
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Ok for beer money and that's it

You knacker your own vehicle.You expend your free timeFor a joke of a wageAnother giga economy job where you work yourself off for below minimum wageDont bother unless you have money but alot of free time

Pros

None

Cons

Wears your vehicle out pays peanuts not a fulltime paying job
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Easy

Great place to work as you are your own boss, can set your own ETA’s so work at a time that suits you, and it offers a great work-life balance. The pay isn’t amazing but you get paid per parcel so it depends how much you want to work.

Pros

Own boss

Cons

Money isn’t great - paid per parcel
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Poorly Paid and Overworked

The job itself would be ok if not for the poor rate per delivery, ridiculous scheduling and the unreasonable amounts/sizes that you are expected to jam into your own car. It's not really self employed either as you are given a time to arrive and management on your case if a parcel is left behind(usually due to size eg you can't fit a dining room table into a vauxhall corsa) but they make you take it anyway or nothing at all. But if you are willing to work for less than minimum wage, get your car interior filthy from parcels that have been lying around a wet, mucky car park and not have a life then this is the job for you...
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Overall rating

Based on 165 reviews

Ratings by category

2.3 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
1.9 out of 5 stars for Job Security/Advancement
1.9 out of 5 stars for Management
2.0 out of 5 stars for Culture

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