Hoshino Coffee
3.5 out of 5 stars.
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Hoshino Coffee Employee Reviews

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Location
Singapore11 reviews

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3.2Salary & Benefits

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Found 11 reviews matching the searchSee all 13 reviews

an ok workplace

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An Ok experience, the hardest part of the job was dealing with difficult customers. It can be tiring due to long standing hours. salary was okay, management is okay but depends on outlet.
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Productive and fun workplace

Managers are very friendly and helpful, colleagues are nice and approachable, job scope is easy and manageable, you get to practice to be a more patient persoon

Pros

staff discounts

Cons

long standing hours
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So So

Manager was two faced and did not provide us with sufficient training. When we would clarify with him, he would scold us. It was a stressful working environment with employees talking behind each others back. Furthermore the pay was relatively low at $7.5/hr
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Horrible

Competition for schedule. Stressful managers. Always have to OT. Not Friendly at all don’t waste time here. Only part timers nice. They only talk to people they like
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Fast paced environment

I was one of the new part timer who got $8.50, but I also had experience beforehand coming to work here... but I also agree it was difficult to arrange schedule because the management would just put whoever they preferred to work. Due to this issue I was unable to work there a lot and had to resign. The part timers are quite nice to work with, most of the full timers if they are not management are easy to get along with. Management always stressed over something... hard to work with them.
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Hoshino Coffee

The work there is fun and I had learn a whole lot when working with them. I have worked as a chef, barista and managing operation. I was going to be promoted to an assistant manager but I felt the workload was to much so it actually led to resignation for the company as the hours are too long. Its a fast pace cafe as it can get really busy.
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seriously!

-New part-timer get $8.50 per hr but existing still same $8 per hr -fight for schedule, no balance arrangement to all part-timer, if the management like you, u get more schedule! -never off on time, exceed 30min no OT, free labor for them

Pros

Easy to kill time

Cons

never off on time
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an alright workplace

Overall everyone was quite friendly but can provide a more structured training for trainees. It was quite intimidating at times, and the kitchen area was quite cramped.

Pros

meals provided

Cons

no structured training
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Challenging and fun

Healthy environment and good cooperation among colleges. Encouraging and supportive supervisors/seniors. Good example of professionalism.

Pros

Free lunch

Cons

Competition among colleges
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Hectic workplace

Average 6/7 hours a day. 4/5 work days a week. Picked up simple cooking skills. Workplace is extremely hectic and stressful especially at peak hours and on weekends. Toughest part is probably handling with the stress as more and more orders pile up. Most enjoyable part will be that during free time, i hang out and chat with other staff in the workplace.

Pros

Meals provided

Cons

Extremely stressful working environment
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busy and fun environment

-multi task skills are often practiced -great customer service skills are needed -positive attitude and mindset are crucial -hardest part of the job is managing difficult customers
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Overall rating

Based on 13 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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