3.6 out of 5 stars.
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IHH Healthcare Employee Reviews

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Singapore163 reviews

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3.3Work-Life Balance

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Lots of space for growth but too much emphasis on clinical staff

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Lots of exposure and things to do as manpower is tight. Lines are often not that clear so you end up doing a lot more than your job entails. With the right mindset, one can really seek to learn a lot of things. However, most bonuses and salary reviews are reserved for clinical staff only.
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Unhealthy and unhappy. No welfare.

What is the best part of working at the company?The new office has a barista that provides free coffee for everyone. What is the most stressful part about working at the company?Being glued to your desk with a headphone and being monitored for every minute even when going to the toilet. Also, having to hit KPIs.What is the work environment and culture like at the company?Very tense and hectic. Definitely not for the faint-hearted.What is a typical day like for you at the company?Clocking in on time, engaged with clients on the phone or email for health screening appointments for hours and going home feeling extremely exhausted.
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Insights into IHH Healthcare

Based on 12 survey responses
Areas for improvement
  • Time and location flexibility
  • Inclusive work environment
  • Support from manager

Good pace to learn

PEH is a good place to learn for fresh grad out of school. Learning pace is great but can be improved by having more complex case admitted to the ward. Good to learn basic bedside nursing and firming up the foundation for nursing before exploring elsewhere.
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An ideal workplace for people like me

What is the best part of working at the company?Work culture, every one cooperates and helps each other. What is the most stressful part about working at the company?Overtimes, 6 days week , challenging What is the work environment and culture like at the company?Excellent, everyone guides and supports each other.What is a typical day like for you at the company?Tiring but enjoyable.I look forward towards going to work every day.
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Favoritism from the Management towards their own staff.

Favouritism of the management is obvious. They treat & give promotions to thier favourite staff.Unfortunstely those who are doesnt belong to the favourite list they are not promoted..


Free meal is good


Give gift vouchers
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Takes awhile to adapt to culture of company & processes

Newly joined staff will takes a while to adapt to culture & processes. Steep learning curve. If you are fortunate, colleagues are helpful & able to work as a team.
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Standard scope of work, weak management

The work was monotonous and rather standard. There were opportunities for career progression but did not take them as their higher management was very poor.
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Fun workplace

Working at IHH is fun as the organisation has many events throughout the year that staff can participate in and there are plenty of learning opportunities.
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Relaxed but demanding environment

I worked for a swab test + pdt temporary booth that was set up in the carpark, next to the a&e. work is demanding as there are rush hours and clashes with full-time staff, but if you get along with fellow part time colleagues it will be fun, can talk when there qre no patients needing help
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Not too bad

So far it was okay, just that I'm losing interest in the job. The company is all right, but don't expect great benefits form a health-care company. Politics are everywhere


Work-life balance


Once you've got the rhythm and routines sorted out you'll be bored. Salary stagnant
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Busy with lack of skilled staffs

Hired too many temps, trained them- contract ends- another hire comes. Ops has several 'newer' projects when current ones are not well supported. It's all about profit.


Nursing unlike restructured hospitals, more laid back


Tons of paperwork, not digital as yet. Lack of manpower
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Stressful Workplace

Very stressed working surrounding. High level pressure. Not a healthy place to work. Poor software operates slow and lousy.No good food provided as it cost cheap.
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Higher ups disconnected from employees

HR can choose to terminate contracts on short notice without informing team supervisors or sector leads. They then have to scramble to accommodate the changes from upper management. Colleagues are great but management not much.
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Fast-paced call centre environment

This job is desk-bound and suitable for those who loves a fast-paced working environment with KPI to meet. Candidate must be good at multi-tasking as picking up calls and communicating with corporate clients while doing data entry work in booking a medical check-up or health screening appointment needs to go hand-in-hand.
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Friendly colleagues but poor management

Good place to start off career but close to zero career progression. Relatively well paid when compared to companies in the same industry. Management only care for patients/clients, does not protect own employees.
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Didn't like it

Minimum training opportunities and very difficult coworkers, wouldn't recommend this place to anyone ! Supervisors don't bother to provide any assistance


Good pay


Long hours
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Relaxed and no government

Got this contract job through recruitement agency and interviewed by agency. No contact with company HR. Pay is low as hourly rated with no CPF deduction, no pay for leave, MC and Public holidays.


No government as they work from home.


No one to consult in case of HR issues.
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Good learning place

Mount Elizabeth Novena Hospital is a good environment, good place for patients to treatment the disease.Management and staff benefits should be more focused.


Not much break time


Too many nights shift
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Mount Elizabeth Novena Hospital

Salary is above average, staff benefits are good, not so for dependants and families. Good working experience and exposure to different specialities. Good place to learn new skills. Colleagues are nice to work with and very supportive of each other. However, management hierarchy is a mess, anyone can just go straight to higher management to get what they want. direct supervisors have no authority. SOPs are easily overwritten by 'case to case basis' without clinical judgement.


Meals are included, Good Salary and Staff Benefits


Unable to go out for breaks, have to stay in the ward. no work-life balance, chaotic management (unstructured, disorganised)
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Lots of politics and favourism

Toilet time being monitored. Lesser staffs with a very heavy work load. Difficulties getting leaves when needed. MC or urgent leave is regarded as an offence. Lunch time will be called back to assist customers. Customer service staffs have to push wheelchair patients without training and lift heavy luggages. Walking with atleast a minimum of 20 patients up to the room and doing room orientation. Managers will ask other department staffs regarding your performance and your whereabouts.


2 off days per week


Very tiring. No proper training. Customer service handles bell man job.
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Staff are well-valued. Professional growth will enriched.

Staff are well-valued. Professional growth will be enriched. There are opportunities that can help you grow and improve to be an effective and efficient healthcare.


Free meal per shift. Staff enrichment program.


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Overall rating

Based on 181 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

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