IHH Healthcare Employee Reviews

Lots of exposure and things to do as manpower is tight. Lines are often not that clear so you end up doing a lot more than your job entails. With the right mindset, one can really seek to learn a lot of things. However, most bonuses and salary reviews are reserved for clinical staff only.

Was this review helpful?

Unhealthy and unhappy. No welfare.

Customer Service Officer (Former Employee) - Bendemeer Road - December 2, 2023

What is the best part of working at the company?The new office has a barista that provides free coffee for everyone. What is the most stressful part about working at the company?Being glued to your desk with a headphone and being monitored for every minute even when going to the toilet. Also, having to hit KPIs.What is the work environment and culture like at the company?Very tense and hectic. Definitely not for the faint-hearted.What is a typical day like for you at the company?Clocking in on time, engaged with clients on the phone or email for health screening appointments for hours and going home feeling extremely exhausted.

Was this review helpful?

Insights into IHH Healthcare

Based on 12 survey responses

Areas for improvement

Time and location flexibility
Inclusive work environment
Support from manager

Good pace to learn

Staff Nurse (Former Employee) - East - October 30, 2023

PEH is a good place to learn for fresh grad out of school. Learning pace is great but can be improved by having more complex case admitted to the ward. Good to learn basic bedside nursing and firming up the foundation for nursing before exploring elsewhere.

Was this review helpful?

An ideal workplace for people like me

Senior service client associate (Current Employee) - Singapore - July 30, 2023

What is the best part of working at the company?Work culture, every one cooperates and helps each other. What is the most stressful part about working at the company?Overtimes, 6 days week , challenging What is the work environment and culture like at the company?Excellent, everyone guides and supports each other.What is a typical day like for you at the company?Tiring but enjoyable.I look forward towards going to work every day.

Was this review helpful?

Favoritism from the Management towards their own staff.

Healthcare Assistant (Former Employee) - Singapore - July 16, 2023

Favouritism of the management is obvious. They treat & give promotions to thier favourite staff.Unfortunstely those who are doesnt belong to the favourite list they are not promoted..

Pros

Free meal is good

Cons

Give gift vouchers

Was this review helpful?

Rate your recent company

Share your experience to help others

Takes awhile to adapt to culture of company & processes

Executive (Current Employee) - Singapore - July 11, 2023

Newly joined staff will takes a while to adapt to culture & processes. Steep learning curve. If you are fortunate, colleagues are helpful & able to work as a team.

Was this review helpful?

Standard scope of work, weak management

Data Entry (Former Employee) - Paya Lebar - May 14, 2023

The work was monotonous and rather standard. There were opportunities for career progression but did not take them as their higher management was very poor.

Was this review helpful?

Fun workplace

Admin Assistant (Current Employee) - Singapore - March 15, 2023

Working at IHH is fun as the organisation has many events throughout the year that staff can participate in and there are plenty of learning opportunities.

Was this review helpful?

Relaxed but demanding environment

locum admin assistant (Former Employee) - Orchard - January 29, 2023

I worked for a swab test + pdt temporary booth that was set up in the carpark, next to the a&e. work is demanding as there are rush hours and clashes with full-time staff, but if you get along with fellow part time colleagues it will be fun, can talk when there qre no patients needing help

Was this review helpful?

Not too bad

SEN (Former Employee) - Singapore - January 14, 2023

So far it was okay, just that I'm losing interest in the job. The company is all right, but don't expect great benefits form a health-care company. Politics are everywhere

Pros

Work-life balance

Cons

Once you've got the rhythm and routines sorted out you'll be bored. Salary stagnant

Was this review helpful?

Jobs at IHH Healthcare

See more jobs

Patient Care Associates

Singapore

30+ days ago

Ultrasound Associate (Fully Sponsored Programme)

Singapore

30+ days ago

Patient Care Associate (Radiology / 5.5days Office hrs)

Staff Nurse (without any prior experience are welcome)

Singapore

30+ days ago

Busy with lack of skilled staffs

Senior Staff Nurse/ Assistant Nurse Clinician (Former Employee) - PEH - January 9, 2023

Hired too many temps, trained them- contract ends- another hire comes. Ops has several 'newer' projects when current ones are not well supported. It's all about profit.

Pros

Nursing unlike restructured hospitals, more laid back

Cons

Tons of paperwork, not digital as yet. Lack of manpower

Was this review helpful?

Stressful Workplace

Customer Service Officer (Current Employee) - Orchard - December 10, 2022

Very stressed working surrounding. High level pressure. Not a healthy place to work. Poor software operates slow and lousy.No good food provided as it cost cheap.

Was this review helpful?

Higher ups disconnected from employees

Medical Technologist (Former Employee) - Singapore - November 27, 2022

HR can choose to terminate contracts on short notice without informing team supervisors or sector leads. They then have to scramble to accommodate the changes from upper management. Colleagues are great but management not much.

Was this review helpful?

Fast-paced call centre environment

Customer Service Officer (Current Employee) - Bendemeer Centre - November 20, 2022

This job is desk-bound and suitable for those who loves a fast-paced working environment with KPI to meet. Candidate must be good at multi-tasking as picking up calls and communicating with corporate clients while doing data entry work in booking a medical check-up or health screening appointment needs to go hand-in-hand.

Was this review helpful?

Friendly colleagues but poor management

Medical Technologist (Former Employee) - Singapore - November 8, 2022

Good place to start off career but close to zero career progression. Relatively well paid when compared to companies in the same industry. Management only care for patients/clients, does not protect own employees.

Was this review helpful?

Didn't like it

Senior Executive (Former Employee) - Singapore - July 15, 2022

Minimum training opportunities and very difficult coworkers, wouldn't recommend this place to anyone ! Supervisors don't bother to provide any assistance

Pros

Good pay

Cons

Long hours

Was this review helpful?

Relaxed and no government

Locum Data Administrator (Former Employee) - Singapore - June 6, 2022

Got this contract job through recruitement agency and interviewed by agency. No contact with company HR. Pay is low as hourly rated with no CPF deduction, no pay for leave, MC and Public holidays.

Pros

No government as they work from home.

Cons

No one to consult in case of HR issues.

Was this review helpful?

Good learning place

Senior Staff Nurse (Current Employee) - Noven - March 21, 2022

Mount Elizabeth Novena Hospital is a good environment, good place for patients to treatment the disease.Management and staff benefits should be more focused.

Pros

Not much break time

Cons

Too many nights shift

Was this review helpful?

Mount Elizabeth Novena Hospital

Senior Staff Nurse (Former Employee) - Mount Elizabeth Novena - March 17, 2022

Salary is above average, staff benefits are good, not so for dependants and families. Good working experience and exposure to different specialities. Good place to learn new skills. Colleagues are nice to work with and very supportive of each other. However, management hierarchy is a mess, anyone can just go straight to higher management to get what they want. direct supervisors have no authority. SOPs are easily overwritten by 'case to case basis' without clinical judgement.

Pros

Meals are included, Good Salary and Staff Benefits

Cons

Unable to go out for breaks, have to stay in the ward. no work-life balance, chaotic management (unstructured, disorganised)

Was this review helpful?

Lots of politics and favourism

Customer Relations Officer (front office) (Former Employee) - Mount elizabeth novena hospital - September 30, 2021

Toilet time being monitored. Lesser staffs with a very heavy work load. Difficulties getting leaves when needed. MC or urgent leave is regarded as an offence. Lunch time will be called back to assist customers. Customer service staffs have to push wheelchair patients without training and lift heavy luggages. Walking with atleast a minimum of 20 patients up to the room and doing room orientation. Managers will ask other department staffs regarding your performance and your whereabouts.

Pros

2 off days per week

Cons

Very tiring. No proper training. Customer service handles bell man job.

Was this review helpful?

Staff are well-valued. Professional growth will enriched.

Staff Nurse I (Current Employee) - 18 Irrawaddy Road - August 26, 2021

Staff are well-valued. Professional growth will be enriched. There are opportunities that can help you grow and improve to be an effective and efficient healthcare.