Data Entry Clerk in Novena
The work was okay
The work was okay, but the pay was way too little. I was only give $800/month. As i wanted to work as a permanent staff, they didn't allow me, and ask me to find a job somewhere else. Since than, it was a struggle for me.
Senior Tax Officer in Singapore
For those who love tax and champion digitalisation
As the organisation goes through digitalisation, there's a lot of additional projects on top of your normal work load. Slight bureaucratic but that's necessary for an organisation this size to be effective.
WORK AND INTERNSHIP EXPERIENCES in Newton
Fast paced and Busy
The workplace is very fast-paced and required us to be on our toes most of the time. While the workload can be heavy and stressful, but my colleagues and superiors are very helpful which makes it more manageable.
Productive and fun learning environment
answer calls and provide tax advisory on filing, submission and other tax related enquiry. taxpayers can be mean at times but it helps to train up your patience
Customer Service Officer in Novena
A place of learning
-A typical day at work involves sitting at the front line table to attend to customers on tax queries, whether GST, corporate or individual income taxes.
-I belonged in the enforcement department hence i had to advise taxpayers on payment issues.
-Workplace culture was cohesive and supportive as everyone was willing to help each other. There were little conflicts that arise from the daily activities.
-Hardest part of the job was having to attend to difficult taxpayers as they could be unreasonable and potentially cause a scene at your desk, which is embarrassing and can be quite nerve-wrecking. The best advice is to stay calm and try to appease the customer in the most professional way before finding out your next course of action.
-Enjoyable part of the work was you could really help some taxpayers who are really clueless about taxes issues and have no intention to make late payment. Seeing their smiles after helping them is the greatest joy and most satisfactory part of my 8 months journey in Inland Revenue.