International SOS Employee Reviews in Changi
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Found 7 reviews matching the searchSee all 394 reviews
Overall the work can be daunting but exciting.
Concierge Consultant - Flex (Former Employee) - Changi Business Park - August 2, 2019
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The most useful review selected by IndeedI worked at Aspire Lifestyles and sadly, they have a horrid culture . The Manager is ineffective and constantly on smoke breaks with her staff who supposedly should be on the dial Biggest drawback is the high attrition rates there .They put staff on flex who show that they are more capable if they were properly hired with benefits . The culture sucked big time!
I would like to see a revamp of this department if I ever were to return to it.
CS is a terrible manager who goes on these smoke breaks and pretend to have the backing of her staff. A poorly organised department that needs a wake up call and management cleansing.
Pros
Good pantry and mingling with the medical, tricare staffers - Doctors are the friendliest and I have deep respect for them
Cons
Aspire Lifestyles needs a revamping big time
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Interesting workplace
Concierge Consultant (Flex) (Former Employee) - Changi - October 20, 2017
It is a 24/7 service operator.
We provide concierge/butler service via phone to end users
Team work is the main goal as we help each other to source for restaurants, accommodation and also concert tickets overseas.
Pros
Monthly dinner
Cons
Long hours and difficult customers
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Worldwide reach human touch
Operations Manager (Current Employee) - Changi - May 11, 2017
The company has very robust processes in place. They are helping to mitigate risks and alleviating the worries of members. It evidently demonstrates al the company's core values
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Stressful and always busy
Customer Service Executive (Current Employee) - Changi - January 9, 2017
A typical day at work will be after daily transmission, we are assigned our duties to follow up, calling for appointments, medical reports and also with regards with claim status.
As everyone is so busy to finish their assignment, no one really talk at work unless its work related.
The hardest is when the cases and calls are too overwhelming and iit really brings down the morale of the team.
And also they are always new updates on policies on a daily basis so it can quite difficult to keep up.
As the company has relocated to Changi Business park, not really ideal for me who is staying in Woodlands.
The most enjoyable is when we have 6 days off .
Pros
4 days off
Cons
long hours
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Passion, Expertise, Respect, Care
Client Service - Billing & Quality Manager (Former Employee) - Changi Business Hub - May 18, 2015
Conducive working environment with quality peoples, diversify career opportunities.
I developed stronger leadership and lead different teams during my tenure of employment in Singapore office.
Exciting working place as we regularly challenged by unexpected incidents/issues which indirectly helps the team to build tacit understanding among us.
Pros
Long life career opportunities
Cons
Long working hours
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Fun workplace
Senior Accounts Executive - Shared Service (Former Employee) - changi - December 7, 2014
Doing claims for the staff and remind them on the mistake they make with tactful words.
Nice working environment with supporting management.
Fun working place with nice co-worker.
Pros
always having buffet & care for staff
Cons
nil
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Ratings by category
3.2 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture
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