International SOS Employee Reviews for Concierge

I worked at Aspire Lifestyles and sadly, they have a horrid culture . The Manager is ineffective and constantly on smoke breaks with her staff who supposedly should be on the dial Biggest drawback is the high attrition rates there .They put staff on flex who show that they are more capable if they were properly hired with benefits . The culture sucked big time! I would like to see a revamp of this department if I ever were to return to it. CS is a terrible manager who goes on these smoke breaks and pretend to have the backing of her staff. A poorly organised department that needs a wake up call and management cleansing.

Pros

Good pantry and mingling with the medical, tricare staffers - Doctors are the friendliest and I have deep respect for them

Cons

Aspire Lifestyles needs a revamping big time

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Interesting workplace

Concierge Consultant (Flex) (Former Employee) - Changi - October 20, 2017

It is a 24/7 service operator. We provide concierge/butler service via phone to end users Team work is the main goal as we help each other to source for restaurants, accommodation and also concert tickets overseas.

Pros

Monthly dinner

Cons

Long hours and difficult customers

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Overall rating

Based on 394 reviews

107

102

Ratings by category

3.2 out of 5 stars for Work/Life Balance

3.4 out of 5 stars for Salary/Benefits

2.9 out of 5 stars for Job Security/Advancement

2.9 out of 5 stars for Management

3.1 out of 5 stars for Culture

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Changi2 reviews