JCPenney
Get weekly updates, new jobs, and reviews
How has this company responded to COVID‑19?
Learn more

JCPenney Employee Reviews for Cashier/Sales

Job Title
Location
Found 752 reviews matching the search
See all 23,249 reviews
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Ever since I started working here, the management have always been kind and understanding. My training from my first few months here gave me experience to do really good at my job. All the coworkers are friendly and easy to get along with. I’ve learned so far that providing the customers helpful customer service is what makes them appreciate you for what you do. The one thing that I have not appreciated from working here is the company’s minimum wage and small annual raises.
Pros
Associate Discount, Friendly Coworkers, Flexible Hours
Cons
Still paid minimum wage, Raises not often
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
They definitely put their employees and customers 1st! They were constantly giving us some sort of incentive. I worked here one Christmas just for fun. I absolutely LOVED it!
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible, they pick with you if you don’t do things at they pace, VERY RUDE AND UNPROFESSIONAL. Had a hurricane warning in my area besides going somewhere safe they wanted me to come to work.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The workers only talk to people they know and you only get a lot of hours if you’re good friends with the managers. There’s a lot of freedom though with when you take your lunch and you can easily ask for different times to work.
Was this review helpful?
Rate your recent company
Share your experience to help others
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
All of the management is for the people is for their employees. They have a great cashier supervisor it does not make you feel intimidated at all very approachable all of the employees and the customers even are fantastic
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I've been working here for awhile. The store has it's ups and downs. It definitely needs remodeling...registers are outdated, the store is dusty! The store needs more organization to run better!
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working at this company was great. Flexible hours were great as well since I personally had school and extracurricular activities to attend which made my schedule very manageable.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This company was very organized when it came to addressing issues woth employees the proper way, but the company treated there employees like family with high expectations
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very professional ,needs to be fair when it comes to people of color and their pay but for the most part its not bad at all if your really determined and if you really want to work.
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at JCPenney?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I enjoy my experience with Jcpenny and I plan on using my experience and another place. Jcpenny has offered me many new opportunities that I was never able to get and I’m thankful for that.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I started working when I was in college and the managers are very nice and worked with my changing schedule. The other employees are easy to work with which makes the work environment pleasant.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The job was easy, not hard to learn and know what to do. You can learn a lot there, mostly about customer service and how to handle money. The managers aren’t the best but the job is good.
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall JcPenneys is a good place to work, but with a pay rate lower than any other place. I honestly loved working there, but just didn’t see any growth
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I had a great time working there, i made a lot of friends with the other workers and mangement. it was just a seasonal job for the winter so i can make some money to get my family some gifts for christmas.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work, unfortunately the hours are not available unless part time is what you're looking for. Management is great, very employee orientated. Co-workers great attitude to work with.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer service Greetings Learned how to fold different Money exchange Learned to make sales Stocked up after store closing Loved all the managers
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I was really just thrown in not knowing what I was doing. The management was all over the place. They would have you doing one thing and turn around and have you do something totally different. They made quite a few people quit dude to them yelling at them.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was pretty good. They are going to give you a lot of hours and it was like a second family for me but I moved to Texas City so I could not stay and work in Houston.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It’s a good job but need to be payed a dollar more for a comfortable stay and you have to have patience and stay calm with dealing with the customers because they get loud mouthed and don’t care
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I worked here for about 4 months & I loved it, it was the best job I met a lot of people I got to talk to new people everyday all of my coworkers were very friendly as soon as I started working there
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working at jcpenney is a great start to learning how to work with others as a team and helping costumers. Also a great way to better your communication skills.
Was this review helpful?