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JCPenney Employee Reviews in Chattanooga, TN
Chattanooga, TN44 reviews
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The work was clear and easy to understand. Most of my fellow employees were kind and helpful, however there were several coworkers that weren’t and their personality conflicts were overlooked by management do to the employee’s credit applications record (Getting customers to sign up for store credit cards).
1hour long lunch breaks, simple work with clear goals. Flexible hours and easy to learn the work.
Coworkers are treated differently and favored based on cc apps.
very demanding and hot with no A/C the mangers will switch everyday sum were nice and some were very rude and over the top about there job I really didn't like it once it got to the end of my assignment because it was around the holidays and everyone was stressed out about the business and how sales were going so it was a good experience in the beginning but at the end everything got ruff
You automatically start at $8.00 and every April you get an increased wage based on your review by management. Every month the store celebrates all the associate's birthdays by purchasing a giant cake. Every three months the store has a potluck or BBQ. Some managers try to control and are extremely overbearing toward associates. The store is very diverse and many associates speak different languages and can converse with customers to help with the shopping experience. Overall, after working at JCP for almost 4 years and seeing multiple managers come and go, never a stable environment for workers since my store is full of drama, and no room for growth for associates to become managers. Workplace feuds are handled very poorly, with some workers being wrongly fired due to loss prevention "claims." Also, loss prevention at the store is overrated and they are cruel toward associates when it comes to purchases and parking areas at night.
Meet a lot of people See a lot of fashion I worked in the shoe department. Hardest part of working there was Holiday season it was hectic. You tend to run out of sizes, lose the right to the left, someone may go home with 2 right shoes, we may sale out completly ect,,,
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Lack of hours. Lack of direction. Understaffed. Stressful. Crying children. Sweaty hot camera rooms. Low pay. Rude customers. I was assaulted by a customer. I was not told I was fires or laid off they just stopped calling me to come in. Am currently suing lifetouch for providing an unsafe work environment. Hopefully this helps anyone looking to apply. You're not a photographer you're only allowed to photograph on auto and edit with what they choose, parents will get upset over their coupons, unrealistic sales expectations which is mostly what you'll be doing; selling to customers and basically lying "oh I can give you this coupon so you'll save so much!" ... It's not a coupon. It's always 40% off.
My typical work day mainly involved maintaining the appearance of the dress shirt tables. I learned the proper way to recover and fold dress shirts to have an outstanding appearance. The management team was not very coordinated, and never on same page. The hardest part was dealing with managers with conflicting interests having to decide which one to follow. The most enjoyable part of my job was helping large groups for weddings (I was in the men's department) or other events.
Learning customer service
Low pay, low weekly hours, no room for raises.
What used to be a fun place to work, has become very stressful. When I first started, it was all about Teamwork. Now there are so few scheduled that nothing is accomplished in a timely manner. Always being pulled away from my dept to cover an absentee position. The pride I took in knowing my dept was clean, well stocked and set according to plan, was taken away, due to the fact that I was always needed elsewhere. They even took the registers out of my dept. Customers who needed that one on one service, now found themselves abandoned.
They offered benefits
Available hrs. Lack of management support and supervision.
I enjoyed working at JCP a lot. The people are very easy to work with. We have a new General Manager that cares about the associates and the customers. The hardest part of the job was saying goodbye. The most enjoyable part of the job was saving the company money and reducing shrink.
The job itself was a fun and exciting but the upper management was a little too layed back when it came to getting things done for the employees
the typical day consisted of me clocking in and then interacting with customers showing them the ins and outs of our furniture pieces eventually persuading the customer to buy. if no one was buying then id go help out at other departments to stay busy