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JCPenney Employee Reviews for Cashier Supervisor
Cashier Supervisor25 reviews
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I love the job and the people I work with at JC Penney. They have good benefits as far as medical, dental and vision are concerned. At the store that I work at, they don't hire very many Full Time positioned which, along with low pay, makes it hard to keep good employees there.
JcPenney's is a family oriented business, it is reflective of all clientele in the business, and is overall a great company to work for. I have grown so much with being with such an amazing company. I never thought I would have learned so much.
Every store is different. One store can be amazing, and another store can be career-ending. All is based on management. Even if you are IN management. You can be the best manager you can be, but if others are above you and are into the “politics” then you have nothing that will help you through and get you where you want to be. It will be the end of your career. Even with Powerline in place. This was my goal. To end up as a Gm but one store ruined it all for me.
Multitasking is a something i learned with this position. You really have to love customer service. JCPenney is not holiday friendly. they work with a backwards pyramid with the customer at the top and the front line cashiers second. it does not feel as if the front line associates are any where near the top of the pyramid.
Cashier supervisor is not worth it. Upper Management does communicate or train you properly. You basically had to teach yourself and pray that it was right. For everything you have to do pay should be a lot higher. Store manager and Assistant store manager were horrible. Never wanted to help the team, just sat in the office while the store drown. By far the worst job I’ve had.
Any job is what you make it. We are not a perfect company no company is. You get out what you put in. Some people love it some don’t. Retail is difficult because you’re dealing with people all day everyday. You have to develop skills to handle a variety of personalities.
Management. They change your schedule without your knowledge, they yell at u in front of other staff when it should be in private. The store manager treates the staff poorly
Employee discounts are the only pros
Associates stab each other in the back
I was promoted quickly, rising through the ranks every 6 months or so. Management was terrible. There was a lot of favoritism and pettiness going on. Worked some to dead and others skated by easy based on skin color. Management would cut hours if you couldn't work shifts she wanted you to. Used and abused employees. Many left before they couldn't deal with the managers. The pay was absolutely terrible. Great skill builder and resume builder job but get out as fast as you can.
Managers would scream and yell at each other in front of associates. There was a lot of passive agressive tension and fights. I saw a manager punch a wall... Just a crazy environment to be in. I would not recommend it.
Great benefits for full-time
Slim to none full-time positions, disorganized, stressful
Nice hours; steady flow of customers for the most part; most all associates and managers are welcoming and willing to work with new coworkers; this job taught me how to "read" people especially customers in order to maintain the viability of the company;
Sometimes lunch is provided; management is fun and will help you if asked
Lack of training; management lacks iniative to help
I had not worked in retail before I went to JCPenney. And they trained me really fast, but that was okay because it was an easy fit to get into. Everybody got along. We knew that customer service was are main focus and having a great looking presentation of our store when customer came in the door. And if they needed help we were there for them. So I enjoyed working there and have no regrets