JCPenney Employee Reviews for Customer Service Representative in Brookfield, WI
Customer Service Representative6 reviews
Brookfield, WI6 reviews
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if I worked in a non-commissioned area such as women dept ; empty fitting rooms, checked out merchandise for customers, ordered items that were not readily available in store; merchandised. how to handle difficult customers, face-to-face encounters. providing customer service; empowered to make the customer happy with out having to call in management for every decision. they were not team players, and vey immature and childish, constantly complaining and not helpfu. The hardest part of the job was working various hours and not knowing if you were going to get any hours for the week. The customers
lack of work hours available, favoritism, being assigned to a dept that was not preferred
The telecommuter project for Catalog was one of the best jobs I ever had. Working from home was wonderful! Part time but full time before Christmas Co-workers and Management were great!
The job as a whole, was EXCELLENT!
They moved operations to Barbados
A typical day at work putting out new merchandise, preparing for sales, good management for the hours of the day that I worked5:00am - 10:00am. Co-workers were great to work with we made a good team. No hard part to the job all went well, the most enjoyable was getting off at 10:00am because I still had the whole day for myself.
lots of discounts
two ten minute breaks health insurance n/a
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