JCPenney
Get weekly updates, new jobs, and reviews

JCPenney Employee Reviews for Jewelry Associate

Job Title
Location
Found 132 reviews matching the search
See all 23,350 reviews
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
JCPenney is a nice place for part time work, managers are friendly, and work is not to hard. The pay is horrible though. Many people end up leaving to find a job with better pay
Pros
Nice coworkers and managers
Cons
Low pay
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I liked the managers and supervisors. The store managers changed often and they weren't always great but overall I liked the people I worked with. The customers weren't always great obviously. There was a serious problem with theft in our store which I'm sure played a big part in it closing in my area this year. They need to increase pay drastically. It was ultimately the reason I left even though I was waiting on a promotion. They dragged there feet too long to promote me and I was having a hard time paying for necessities even though I worked more than most my coworkers.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The management at my store needed more training and the whole company in one needs better communication. Its a ok job for starting out or for a teenager
Pros
discounts
Cons
Short hours
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I had worked there before. The registers and the lay out of the store were all different. I enjoyed meeting new people and helping them with their selections.
Pros
Great team spirit
Cons
I was only hired seasonally.
Was this review helpful?
Rate your recent company
Share your experience to help others
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
They are an excellent company to work for. I have truly enjoyed all my 27 years working for the company. I needed to make a change because of all the standing I did or I would not have taken a early retirement with them. I am looking forward to a chance to make a change with someone else like I did all those years working for them A typical day would be opening cash registers displaying the locked cases and all I aspects of handling customers. I learned so much about customer service and tons about jewelry. The part that is getting hard for me is standing all day
Pros
The people I work with and the cimpany
Cons
I need a job where I preferably can sit now because my knee is getting swollen standing
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I’ve loved my job for the last two years until my store got closed. I loved working in jewelry sales. I enjoyed helping customers pick out wedding rings together as they embark on their love story
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor management, often rude! Poor training Short breaks No water or restroom break unless it was time for your break Pushed to sell credit to customers and angry when goal wasn’t met
Pros
Staff discount
Cons
Rude managers
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Cut throat backstabbing management there now, that doesn't care about either the customers or the store associates. And it shows in the floor traffic response. As a result, they're closing stores left and right, and the New York Stock Market is threatening to delist them, as their share price has sunk to as low as 53 cents, and they struggle to maintain the $1.00 per share minimum. I feel sorry for the good employees, but JC Penney is circling the drain.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to start we looking for work good environment friendly people it’s got some good incentives for 4 w 1k. PTO , And they work with your schedule if you’re going to school.
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at JCPenney?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer can either make or break your day. Working retail is hard. But you can also have fun with it to. Before clocking in take a deep breath. Dont let this experience change who you are as a person.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
There is room to grow in this company, but you have to stay for a while in order to do that. Its not easy and I was so lucky to have the team I had since everyone was respectful and nice. Overall good place to start and theres room to advance if you work hard enough for it!
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Comfortable, clean friendly environment. Assisting customers is very satisfying. Be prepared to handle customer complaints and to work holidays. Employee discounmaked
Pros
Froendly, clean environment
Cons
Working holidays
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
JCPenny is a great company but unfortunately management is hard and does have favoritism in there store . And doesn’t understand that people do have life other than work and
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company as well as a connected group of employers! I enjoyed having the chance to work for JCP. A lot of great learning experiences gained. Loved it!
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
They wont be in busy much longer. Not enough hours to make a living to support a family. I did meet a lot of nice people and holidays where always busy
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Having worked at JCPenney for about five years, I've outlasted 4 general managers at our store. Corporate doesn't give a flip about associates as they tend to keep on a vile, toxic HR manager in place. One that not only demeans customers and associates but will physically grab and assault associates. An HR manager who tells associates going through chemotherapy that its a "inconvenience to my scheduling". As a response to associates going through dark times, corporate HR's response is that "you shouldn't worry your managers with this information". All-in-all, avoid working here like the plague.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I was treated fairly and pay was low but when you love your job you accept it. I understand pay has changed for the better ad it has been two years since I worked there. Managers can make all the difference! Some thought they were above talking to us but then we would get one in that was glad to be there and made goal setting fun!! And achievable!!
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall enjoy working for JCPENNEY'S the last 9 years! Pay could be better of course! Not happy having to change our dress code to wearing all black with a pop of red starting in February! We already invested our wardrobes to wear Red during the weekend! I wish to keep that instead of black all day every day! I sell what I wear, wearing colorful clothing! Black with black sounds so gloomy! wobedoing
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The manager team is great, however the customers are the hardest part of the job. You do need to have a friendly demeanor when providing customer service
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Its an okay place to work, however they dont really listen to you and only schedule you like 4 hours per day. so it is really hard to make money there.
Pros
easy job
Cons
not enough hours
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
In this company the management is great. They try and help both customer and employees. You can always find help from one at any time even when not asked. However, there organization needs improvement in how things are done .
Was this review helpful?