lovisa Employee Reviews

Fun if you work with the right people. But management can be improved because there's always a lack of manpower. No work-life balance, and always have to drive sales.

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Helpful Part-timers & Understanding Manager

PART- Time Stylist (Current Employee) - Jem - May 31, 2023

The people there are nice and will help you on your first few days of work. You have to be committed to selling add-ons and hitting the sales, if you don't like them pestering you on those then don't join.

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Jobs at lovisa

Assistant Store Manager

Not too bad ?

Retail Assistant (Part-Time) (Current Employee) - JEM - February 25, 2023

I’ve been working here for almost a year. Honestly speaking, the workload is too much and the part timers we didn’t get paid enough. They have the same expectations for both part timer and full timer. not only that, i am still a student sometimes they don’t understand my schedule.

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Bad Management

Retail Assistant (Part-Time) (Former Employee) - Woodlands - February 14, 2023

Poor manpower management and lacked proper treatment of part timers. Too much pressure even though you’re not a full timer - expected to do tasks almost as much as store manager

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Bad experience

Part Time Sales Assistant (Former Employee) - Bedok - February 12, 2023

mean managers and very sales obsessed that made workers uncomfortable and pressured. the pay was also very bad as $8/hr for doing everything alone is not worth it.

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Insights into lovisa

Based on 3 survey responses

What people like

General feeling of work happiness
Support from manager
Supportive environment

Areas for improvement

Fair pay for job
Time and location flexibility
Overall satisfaction

Too much for a part time job + bad management

Part Time Stylist (Current Employee) - Singapore - February 9, 2023

They rely a lot on part timers… I worked here thinking that as a part timer I won’t have so much responsibilities as I am a part timer after all. But working part time here means having the same roles as a full timer. The only difference is the benefits you get and as well as the hours you are required to work for. Other than that, Lovisa is super sales driven as well. Not a bad thing but I feel like it really disrupts the working experience/environment as we are busy with trying to reach the target sales for the week. On my first day I was shocked at how many things a part timer had to do. I asked a friend from another part time retail job if they had to do the things we did and she said no. For the fact that her job pays more says a lot about how bad the management of this company is.

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Fun workplace

Retail Assistant (Former Employee) - Singapore - February 6, 2023

Lovisa was fun work place and the staff there very friendly. I had fun working with lovisa. The earring and ring over at lovisa very beautiful. And when i start work with lovisa. They allow me to wear the earring

Cons

Long hours

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Great colleagues

Part Time Sales Assistant (Former Employee) - Singapore - January 2, 2023

Managers were very nice and 70% discount was great but management expected alot…. even for part timers. Working hours were 2-3 hours a day and only paid $7/hour. Expected to do opening and closing alone or come into shifts just to cover full timers break.

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Don’t work with them!

Full Time (Former Employee) - Singapore - November 4, 2022

I am ex employee full time. Stingy and petty management team which is now part of their company culture. Management demands a lot from you but very stingy about pay and benefits. Salary they paid us is not basic, they pay us by hourly. Messy and unorganized. Do not join them. You will regret it forever.New country / Regional manager terrible, there is so much pressure from them!

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Too much for part-timers

Retail Assistant (Part-Time) (Former Employee) - Singapore - September 12, 2022

They depend a lot on part-timers which is tough especially since most that apply for that position are really young and students. I would say most can't cope well and quit right away because you have to wear too many hats/ being left alone for long hours and expected to pick up on them on the first shift. I also don't think their ethics behind the piercing services they offer is right.

Pros

If you are lucky, you can make great friends. The stuff is also exciting to look at

Cons

Unrealistic expectations

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Official response from lovisa

September 28, 2022

Hello, Thank you for you feedback. We love to hear when team have made friends in stores and that you enjoy the product. We will continue with training our team further. Thank you, Lovisa

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One of the most petty and stingy companies around, avoid working for them.

Regional Manager (Current Employee) - Singapore - February 4, 2022

I am in a regional management role for Asia. Stingy and petty management team which is now part of their company culture. Always trying to save small amounts of money at the expense of employee welfare and wellbeing. Unable to attract and retain talent as a result. Senior employees have little respect and understanding for Asian culture. Management demands a lot from you but very stingy about pay and benefits. Even though they are a ASX listed company but the internal organization is messy and unorganized. Do not join them. You will regret it. CEO is new and I will not rate him.

Pros

They pay a salary.

Cons

See review above.

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Official response from lovisa

August 12, 2022

Hi, thank you for providing us with your feedback. We care about our Lovisa Team, and we will explore your feedback. Thank you – Lovisa xx

a decent workplace

Sales Associate (Current Employee) - Singapore - February 8, 2021

i’ve learned a lot while working at lovisa like dealing with customers, cashiering and how to promote our products to customers. i learned how to do piercings for customers as well which is what i enjoyed the most while working and also love working with the team members. the hardest part would be waiting for 4-5 hours for u the go for a break

Pros

love the team members

Cons

too many shifts as a part timer

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Official response from lovisa

August 12, 2022

Hi there, thank you for your feedback regarding your time at Lovisa. It is great to hear you enjoyed your time working at Lovisa. We appreciate you taking the time to pass on your feedback to us and will explore this further. Thank you

Bad place to work at

Part Time Retail Assistant (Former Employee) - Bugis - October 10, 2020

lovisa is a very sales driven company. its all about sales sales sales. we have to go out and beyond to provide customer service and to get sales but only paid $7/hr. the..... LOL. i was a part timer btw. there wasn't any staff benefits other than the 70% off staff purchase. if sick and cannot come must take mc and must tell earlier cannot tell last minute. but u also dont know u gonna fall sick what how to tell earlier??? management is just bad. welfare no good. dont care about staffs.

Pros

staff discount

Cons

bad management

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Official response from lovisa

August 12, 2022

Hello, Thank you for providing your feedback. All team are cared for and we’re always aiming for improvement. Thank you for sharing and helping us. Lovisa xx

Good experience

Retail Associate (Part Time) (Former Employee) - Jem - May 14, 2020

A good experience since it was my first part-time retail job. Got to meet a lot of different customers and improved my communication skills. Tried cashiering duties as well. However manager of store was bias and sometimes rude, sometimes okay. Co workers was okay, helped and gave advices throughout my experience there.

Pros

70% off staff discount

Cons

Biased management

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Fun workplace

Retail Assistant (Former Employee) - Singapore - October 2, 2019

It can be stressful at the very beginning but along the way it is easy for you to get the hang of what needs to be done as operation and what needs to be said to convince the customers into buying our items or styling them in their own sense of fashion that they prefer

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fun but management there isn't good

Part time sales assistant (Former Employee) - Woodlands - April 6, 2019

Working at Lovisa is a really fun job. My co workers there are friendly. But as a part timer you do not get a lot of working hours. Sometimes you dont get any slots. Also Lovisa doesn't have a good management.

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Fun workplace

Store Manager (Current Employee) - Jem - August 23, 2018

I enjoy meeting new team members , i love keeping the store in positive environment . I’m ok with the working shift and enjoy working weekend , i felt that the management is not standardise . Some months i was underpaid , i felt sometimes our hardwork is not appreciated by the management. Its very hard to take annual leave too . What keeps me going is teamwork . What i learn in this company is about the customer service , went for training courses . How achieve a 10/10 customer service too . The hardest part of the job is when it comes to the salary payday , sometimes they didnt pay the commission, they paid us by weekly ..

Cons

Management is not standardise

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Fun Place to work

Assistant Manager (Former Employee) - Serangoon - August 16, 2018

-Hectic Environment during sales -Communicate with customer -Workplace culture -Responsibilities as a Assistant Manager -Meet different kind of customer

Cons

Shift work

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What I've Learned

Retail Assistant (Part-Time) (Former Employee) - Jurong West - June 22, 2018

Learned cashiering duties, housekeeping of the store and also customer service. Other part timers were out-going and friendly. However retail has long working hours.

Cons

Long hours

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interact With customer

Retail Assistant (Former Employee) - Singapore - June 1, 2018

interacting with customer by introducing and styling them learn to build confident communicating with customer very closely Most enjoyable part we could groom as many accessories as we like with the staff discount purchase up to 70% off

Pros

staff discount purchase

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Not very flexible :(

Part Time Sales Assistant (Former Employee) - Serangoon - May 14, 2018

On some days we would have to work until 2-3am due to taking down of old sales items and putting up new ones. Even though I had school/exams the next day, I was still forced to come and my manager was awful to me, always threatening me and being unhappy when I had valid reasons not to show up for work.