Miniso
2.8 out of 5 stars.
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Miniso Employee Reviews

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Location
Singapore11 reviews

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2.6Work-Life Balance

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Bad management and empty promises

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I learned that if you want to enjoy working here, it really depends on what kind of leader u got. Failure to be punctual is blinded for leaders apparently. Some leaders.This rule of punctuality is overlooked for one person I worked with. It is almost rare that "they" ever come on time to work according to schedule they set for the team and only ever punctual if someone important is visiting to monitor workplace environment. Late due to office meeting? Sure I understand. But its almost as if its too convenient to arrive when "they" please and show no remorse. In short, I lost respect for them when "they" were supposed to open the store and came one hour late when I arrive for work. Also, if you are trying to apply for Senior Retail Associate and second Store in Charge, your pay is the same as your regular full timer. Only the main SIC has higher and correct pay to this position. I have heard stories of empty promises to increase pay for 2nd SIC but that's not my story to tell. Last but not least, if you're unlucky you will be bombarded with loads of work assigned when it is not supposed to be done by you ( again, if u have a bad leader).Most enjoyable part of the job is ending work.

Pros

If you are a full timer and you manage to hit target for sales you will be rewarded with extra cash.

Cons

Might have to work long hours if understaffed and if no transfers or newcomers, questionable of fairness and consequence of matters, and if u so happen to have an incompetent leader, yeah work is unbearable. I can't stress this enough on leadership.
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Poor management and low paid ever

You will understand when you work here, won't recommend anyone bad management and company ever!! Everything unfair all of them sic, AM , OM You do not join this company if you don't know how to speak Chinese all of them is Chinese management will just let you die alone because you are different
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Easy

Most customers already know what they want to get just assist them and promote sales. Job culture is fun. It only gets challenging when stocks arrive/cash handling issue, but thats normal of a retail jobscope
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Full of Empty promises

Was told if come in for work early, will get extra $50. But its all EMPTY PROMISES.Extended working hours due to staffs not coming to work last minutes.I had to work longer hours but no extra pay or so.Was very Disappointed by the way they treated me.Sad.
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Jobscope

I handle risk management,handling shoptheft,implementation of preventive measures.The company had given me the opportunity to unleash my skills as i am the fitst head department for my team to implement all the security SOP
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Casual workplace

A typical day is just handling customers shopping baskets if they need and also ensuring that the products are displayed properly. Full-timers will pressure PTs to sell more expensive items to ensure that target is met but only FTs get incentives so I don't try too hard in selling items.
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Mostly, it's a smooth management from the colleagues .

Quite enjoyable once you get to know your colleagues. They blend in well. Great sense of humor from them. Try to complete all the stocks ad hoc in one day.
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Overall

Not advisable to join if you have no experience in certain field. unfair dismissal, destructive work environment and never kept to their words (Especially HR) High turn over rate and new managers can't manage the team well.

Pros

Independence

Cons

No proper guidance
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Productive place

It is a different environment for me as previously, I worked for H&M which is a fashion company. So, I only get to work with clothes, folding and tidying clothes. Whereas Miniso sells a variety of products from Makeup to Household items to Undergarments etc. I like to tidy things as it meets my satisfaction. There was once, the sunglasses rack was a mess. Nobody bothered to tidy it and restock it so I tidied the whole rack and restocked the sunglasses, and I even wrote the price myself, as they did not include prices for most of their items.

Pros

Friendly co workers

Cons

$7 per hour
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Fun place

I am so glad I got the opportunity. Good challenging work. I work with smart and Great team,  I am confident that the company has the right culture and people to overcome any obstacles.

Pros

Good team

Cons

Long irregular hours
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*keep shop clean and neat *paperwork, serve customer *respect supervisor, always follow their orders *clean stock in time while serving customer *learn a lot
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Overall rating

Based on 588 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job Security/Advancement
2.4 out of 5 stars for Management
2.6 out of 5 stars for Culture

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