3.6 out of 5 stars.
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NCS Employee Reviews for Desktop Support Technician

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Desktop Support Technician32 reviews
Singapore32 reviews

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3.4Work-Life Balance

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Training provided, nice environment for fresh graduates

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Training provided every quarterly, but must be a fast learner. Recommend for fresh graduates good places to start the career. If under direct contract or permanent staff company will provided a lot benefit including discount of Singtel phone package and 50 SGD allowance of Singtel phone package.


Training provided, good benefit.


Fast phase working environment.
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Productive and fun place to work

Recommended for fresh graduate to apply this company to gain knowledge. Worktime and worklife is balance depend on school operation hour. All helpful and willing to help.




no bonuses
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Insights into NCS

Based on 16 survey responses
Areas for improvement
  • Energizing work tasks
  • Sense of belonging
  • Ability to learn new things

Nice environment

Its a good starting job for someone who wants to learn some basic IT troubleshooting, as clients will have many issues, and you will have to learn how to troubleshoot the problems on your own
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Work in School Environment.

Work in Client school environment with 5 day work and Saturday as Standby. all scheduled as Shift & day work assign by company client. Annual Leave given 14 day per a year contract. Difficulty to get leave will be main issue. Would probably not get any leave during school holiday due to client request. Individual KPI performance requirement is extremely high.
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Pay too low

A lot to learn as the will be guide to refer to. However different stress level depends on client side. Pay too low compare to market rate. Not much benefit as well
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Productive and fun working place

A good company that can train you to be the best in what you are doing. we got a great and passionate boss as well reporting officer. the challenge is there and the rewards also there
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It was awesome

Had great experience working in school and learnt about life as a school support staff. The school really take care of myself very well. NCS did take care of me well too, will work with them again if I got chance to work in NCS again
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School project

Deployed to school project, its a good opportunity for fresh graduate to starting their careers, but as a school project, you learn a mininal as desktop engineer, only support end user at school environment.
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Work-Life Balance

Ample of opportunities to learn for fresh graduates Great working environment and co-workers who can be called friends Work-life balance can be achieved (OT is occasionally required during project peak periods) Good corporate benefits (annual leave, study leave, Singtel mobile plan discount, etc) Interesting projects that are large and complex Senior Leadership at NCS is serious about its internal transformation and places it as a high priority
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It is good for development. I've been thinking to stay but in order for career advancement. I need to giving extra effort to to having a better job since it's not a guaranteed job security.
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Experience Gaining

Was working as desktop engineer in NCS and got posted to the school environment permanently or temporarily which depends on NCS management and school's request. Great learning of experience and exposure in school environment for software, hardware, and networking knowledge.
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Horrible company

Very poor management. The compant treat the employees like a machines and no respect. I also found that the company culture is quite poor. And I will suggest you not to join this company.
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Productive and friendly teachers

A place for learning area and friendly teacher. New hand held devices such as ipad / chrome book, tablet adn laptop will be use as learning, A good learning process for a starter.
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It's quite fun

Spent mostly on site so I am not quite sure about office culture. NCS provide training and tons of online courses that need to learn so it always helpful.


Good Management, good teammates, compulsory trainings
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Management all good and organized. Easy to adapt. Nice workplace culture. Learn a lot about IT management. A lot of training provided. Learn how to work independently
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it was nice and good learning experience. learn a lot and will learn more in future. have been working at NCS Pros Working under a good pm helped me to stay motivated. Cons hit or miss whether you work under a good pm i guess?
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Fun and Enjoyable Workplace Enviroment

Everyday I support teachers for problems that related to computer, hardware/software and applications solving in school. What I gained since I joined this company are very important and useful for me. The management are very supportive regardless their position.


Building creativity and knowledge


Less of panel clinic
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Productive Working Environment

Required to work in School under supervision of Heah Of Divison in the School. Friendly environment and bosses. Walk customers through installing applications and computer peripherals and guide users with step-by-step instructions.


Contract Based
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a quiet and cheerful working atmosphere

- safe while working with colleagues - share views and thoughts between co-workers - happy with the assignment given - easy to deal with HR - give and take
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Cooperative Team work

Busy day during school term. Handle users with different problem and troubleshoot with given time frame.Can discuss with superior with any doubtful solution.




Training each 3 months
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During my work experience at NCS Pte Ltd, I was fortunate enough to have experienced firsthand and learned, many different sides of what goes into a project, the general process of how a project is initially planned, developed and completed; as well as how much work and detail goes into every stage. Another valuable lesson I have learned during these 12 weeks, were the many different types of work an Engineer has to perform, which in turn, have provided me with more insight into the different types of roles and responsibilities that I could perform, as a Desktop Engineer
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Desktop Support Technician at NCS

Estimated salary
$2,451 per month

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Overall rating

Based on 315 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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