NTUC Fairprice Employee Reviews for Retail Sales Associate
Retail Sales Associate18 reviews
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Working well with elderly colleagues made me become more caring of the surrounding and working equipment as safety is always important. This would be a good starting point for youngsters to experience the working world and at the same time make new friends and learn life experiences from the elderly as to how one should treat the people and things around you.
I get to interact with walk-in consumers all the time. I learnt to serve them with a smile no matter how difficult they are to deal with. I learnt to compose myself with a gentle voice and humble attitude even if they are in the wrong, and serve them. The typical day at work as a retailer and a cashier was to make every customer who walk into the store and leave with the impression that they are important to us, so that they will come back to shop with us again. This was my first job, and out on the field with customers, i get to learn how to serve them, talk to them, suggest and help them with their choices, make them feel special to us, to the store/company.
Low stress enviroment
long working hours
Clean the area of replenishing. First in first out the stock before replinish. I Learned how to handle staff and customers also ordering and recieving of stocks. Hardest part when I forget to order the stocks. Most enjoyable is to served the customers what they need.
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Working in NTUC Fairprice is fun. You get to interact with a lot of people, that includes fellow colleagues and different types of customers. Aside from that, management is real good too. It's like working with your family.
Near my place of residence and perfect time for me too.
Over the years, I learned to better multitask and organise my work. Our typical day at work includes forwarding and replenishing of goods before waiting for new stocks to arrive. on certain days, i will have to do ordering of stocks to be arrived for the next day. During my spare time, i will do the checking of expiry of goods. Fortunately for us, our outlet branch manager is okay. Hence, there is not much issues with the management here. The working culture here emphasises on working together as a team and always helping one another. The hardest part of this job is attending to difficult customers. however, that being said, i still find the joy while doing my job as i get to interact to customers and having small conversations with them. The best part of all is seeing those smiles and 'thank you' when i go the extra mile attending to customers needs. :)
Flexible working hours
The typical day at work start with quality checking all the goods displayed in the store and remove any goods which has gone bad or look bad. Then replenish the goods if those displayed is depleting very quickly. Soon we will get ready for the arrival of the stocks. And this is where team work will happen, my co-workers and I will move the stocks together because they are really heavy and we will be assigned to replenish different goods to speed things up. Basically, team work is key and also being able to attend to customers' queries. Some times, customers would not be able to find certain products and they will ask any staff they see. So even though the product is not under your section, you need to be able to know where exactly it is placed to help customer. Thus, I also learn that we should be fully aware of our working environment. The hardest part of this job is definitely unloading the goods, because each box of apples are of multiple kgs and we do not have proper equipment which can help unload the goods easier. And hence, most of the time, we might end up hurting ourselves, Most enjoyable part of the job is being to work with a group of people who are passionate of their job and is willing to take care of you and teach you their great wealth of knowledge.
Good Staff benefits.
Excess Work Load.
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